Myntra.com — unable to cancel order and myntra not delivering my order

Hello,

This is regarding order #[protected]-3701503 #roadster men's beige regular.

I have ordered the product over a month ago and it hasn't been delivered as per the assigned time which was supposed to be gifted. Now myntra has failled to delivered on the agreed by date. And is keeping my money.
I have contacted myntra towards the same asking for a compensation to not deliver my order in time which has resulted in my image being lowered as i had promised to give the gift.

I contacted myntra over a chat and it has been more than 3 days that i have recieved a response.

This is very lathergic of them. To keep my money stored with them without my consent.

I am posting it here in hopes of an action

However will be approaching to further officials as well.

Kindly look into my case and provide a solution and a way to take my complaint further.

Thank you.