Myntra.com — Unethical behaviour

Address:Bangalore, Karnataka
Website:www.myntra.com

I had an overall bad shopping experience at Myntra.I shopped for 2 kurtis for a price of approx.1700 INR .The product shipped was of a very inferior quality so i decided to return it back.I received no intimation from the company for pick ups infact for the multiple return requests generated i had to make calls to ask if a person would be coming to collect the packet or not.Sometimes these messages had a pickup person's number sometimes it didn't.people have denied duty on phone.I was not valued as a customer.I was spoken in a way that shopping at Myntra was the biggest mistake.I was addressed by a wrong name in one of the apology emails.Myntra executives did not read my emails properly.My pincode permits delivery and pickups but having been assured multiple times, the product was not picked up from my residence and ultimately i received no refund for the same.
I have at length spoken with the authorities at Myntra but all i vain.With Reference to incident[protected],[protected],[protected].. iam attaching photos of order and multiple return requests.
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Myntra.com customer support has been notified about the posted complaint.
Nov 17, 2016
Updated by sonalitiwari
Despite Myntra having been notified about the complaint, i haven't received any call/messgae from them.What i do keep on getting is their spammy emails about customer research and other offers.Its high time they should start respecting their customers.Also I did receive an email saying I would be contacted in another 24 hours by their representative but their call never came.
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