Myntra.com — US polo shoes

Nav. S

from Ludhiana, Punjab

Aug 6, 2021

Address:	myntrs designs pvt ltd, building alyssa begonis and clover situated in embsaay tech village,oute ring road, Devarabeesanahali village varthur hobli
Website:	mantra.com

I order this item 21 july 2021 order no #117874056425821293201. i gated this product 26 july 2021. after gated i checked little bit defect size is small also. i generated request for return this product.
after i gated a message today regarding pickup my product.
i waited next day but nobody came and pickup return product.
i check on myntra site then i checked my order return shown hold on pickup.
after that i called [protected] then arrange a back call. i waited 1 hour but nobody called me. after evening time again i called same number near 7.00 pm that time also arrange a call back in 7 minute. after final i gated called near 11.00 pm. customer care executive told me our delivery agent called me that time no response by me and delver agent send feed back wrong product.
but really is nobody came and nobody call me.
so that time customer care executive told me your issue will solve in 24 to 48 hour and he said you pickup is near 2 Aug.
finaly i gated message regarding pickup again. i waited 2 Aug no body came again.
i waited also nexy day but also nobody came again after i called agin in myntra they arrange call back again.
after i gated call by myntra again i tell her all issue.
she said we need some pics us polo shoes which was gated by our company.
next day i shared all image 24 to 48 hour i got message regarding issue solved your pickup is today. but i wated again 2 days but no body came again.
today i called again in myntra. they said to me your product is hold.
i faced this harassment. but issue still pending.

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Myntra.com customer support has been notified about the posted complaint.

Aug 06, 2021

Updated by Nav. S My name is navdeep singh
contact no [protected]
I order this item 21 july 2021 order no #117874056425821293201. i gated this product 26 july 2021. after gated i checked little bit defect size is small also. i generated request for return this product.
after i gated a message today regarding pickup my product.
i waited next day but nobody came and pickup return product.
i check on myntra site then i checked my order return shown hold on pickup.
after that i called [protected] then arrange a back call. i waited 1 hour but nobody called me. after evening time again i called same number near 7.00 pm that time also arrange a call back in 7 minute. after final i gated called near 11.00 pm. customer care executive told me our delivery agent called me that time no response by me and delver agent send feed back wrong product.
but really is nobody came and nobody call me.
so that time customer care executive told me your issue will solve in 24 to 48 hour and he said you pickup is near 2 Aug.
finaly i gated message regarding pickup again. i waited 2 Aug no body came again.
i waited also nexy day but also nobody came again after i called agin in myntra they arrange call back again.
after i gated call by myntra again i tell her all issue.
she said we need some pics us polo shoes which was gated by our company.
next day i shared all image 24 to 48 hour i got message regarding issue solved your pickup is today. but i wated again 2 days but no body came again.
today i called again in myntra. they said to me your product is hold.
i faced this harassment. but issue still pending.