Myntra.com — wireless earphones

After receiving the courier and opening the package i found that the earphones and its charging case was missing from the box. The only item in the box was extra earbuds. Soon after receiving the product within 5 minutes i lodged a complaint about this to myntra and they said that they will return with a resolution. After more than 15 days of chasing them for resolution, they came back saying that product was dispatched from there warehouse and it's not there fault now. I have already made the payment and now they are neither returning my money nor providing me the product.
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It's been more than 10 days and still I haven't received my refund. They are saying that they have initiated the refund but I dnt where it gone. Worst app . Why it is showing refund processed.? I haven't received my refund.

Ordered for 3 products.. paid amount in myntra..
by mistakenly cancelled the order.. so as per policy i should get the refund for 3 products, , til now i got refund only for one product.. please do something
I have ordered 2 Kurtis on June 3, delivery date is on 18th june, i didn't receive the delivery till date, payment was done, tried calling customer care assured clearance in 3 days yet no word from them, this is pure negligence on part of myntra.hate it
Neel Lin's reply, Jul 3, 2019
Order number 1111379 -1575113- 1975601
Myself sonal juneja i had order an libaz kurti plazo set of rs 873/- via order no[protected]-[protected] days back but i couldnt get refund in my account-[protected], please do it urgently
I have purchased DLKNWTCH[protected] Daniel Klein Women Silver-Toned Analogue Watch DK11839-3, Size: ONESIZE from myntra,
its stooped working after few months.

Purchase Date: 18 Dec 2018

I am not able to find any direct contact no or mail id to contact Manufacture, and Myntra also not helping me out.
I have complained so many time to myntra customer care i want my money back i.e stuck jn my myntra credits

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