Myntra.com — Wrong kittens product delivered

I had placed Kittens brand shoe order from Myntra. I recieved the order on 17th March 2021 and i was really excited to check it. But to my dismayal, it was completed different from the picture and also the brand. So that very day i placed a return request and was supposed to be picked up on or before 24th March but it was not done. I talked a customer care executive and again raised a new return request. But again it got cancelled today ie 30th March. This is the first time i am recieving a completely wrong product and i am so irated