Myntra.com — wrong product delivered and return denied

Address:

Mumbai City, Maharashtra, 400053

I had placed an order number[protected]-0821601 for an expensive kurta set from w (Brand) costing me 10k+.

I received a different design item from the same brand. Since previously something similar had happened. I recorded a video of the same whil opening my order packet (Often suggested by customer care at myntra).

I raised a complaint and these guys have audacity to decline my claim while i have provided sufficient proofs in form of videos ontheir docial media handle on facebook

It is a cheatign company who doesnt care about the customr and falter at providing service. It is such a big lapse to not provide the correct product and then go on declining the error. Shame or sham whaterever u may call it