Myntra.com — wrong product delivered instead of right one

Address:	Shimla, Himachal Pradesh, 171006
Website:	WWW.MYTRA.COM

I have shopped from myntra dated 23th April 18 for more than Rs 10000/-.Firstly they cancelled one of my order without my permission and when I had chat with customer executive, he confirmed me that product was rejected under quality check.So I accepted and they generated refund and till now the amount is not credited in my account.
Secondly Myntra delivered me wrong product such that nike hooded and under discount it was of Rs 3000/- but inspite of Nike I have received spoiled hood of roadster that too of Rs 1500/-. When I again called customer care on 27th after checking my product they raised complaint to this regard and they themself told me to wait for 2 working days.
After 2 days I haven't received any call relates to this issue then I called them back and they suggest me to return the product as the same size was not available that time with them.
Myntra just harassed me completely I have wrote them mails, posted in social media but they couldn't even resolve this small matter of mine.
Now at the end when I have requested for return the product, nobody called me up and nobody reached me for collecting the returned product.
And in the end it's just my 5k which is stucked up with myntra for which I am sure they will take another 1 or 2 week for refund.
This is heights of nonsense created by myntra.
Even customer care executive are not good enough to provide some good suggestions.
I want your team to take some action to this company so that they can learn some good lesson and will provide better services to the customer.

Regards,
Shiven Sharma
Contact no - 91-[protected]