Myntra.com — Wrong product delivered mysp[protected]

My trcking id mysp[protected]
I have ordered shoes from myntra on july30th it got deliverd on aug2nd . They deliverd a wrong product so immediate we raised a exchange request and posted the photos and waited till aug09. Product was not delivered so made a call to customer support, they told to send photo of the wrong product again. The very next day, the delivery person came to deliver the product but he rejected the product as the exchange was not approved. Again we made a call to customer support, they told to wait for 24- 48 hours but it fot approved on aug13 but they delayed delivering the product again made a cimplaint to customer support they told us to wait for 24-48 hours. We have spoken with many customer agents still they are saying daily as to wait for 24-48 hours. Till now aug21 product is not delivered, no proper response from them. Even we said them to take the product and reverse our money they are not responding to that.
Kindly solve this issue asap.