Myntra.com — wrong product delivered on 22nd january 2019

Address:

Thane, Maharashtra, 401107

I had ordered for 2 tops from myntra. The order which i had received had 2 dupattas instead of tops. I had raised a return request mentioning the issue of wrong product, the return collector associate declined since the product doesnt match. I had called customer care notifying them about the missing transparent plastic on which the barcode of the product is pasted. Even after calling several times to the customer care, they have standard answer to share the barcode and wait 24 hours for resolution. I am frustrated with these answers and the product has not been picked up yet. I don't even see whether they would even do so.