Myntra.com — wrong product delivered... refusing to give back my 5402

Address:	Mumbai City, Maharashtra, 4000053
Website:	www.myntra.com

I ordered a trenchcoat from myntra. It was a premium brand product costing me more than 5000 rupees. Instead of the coat, a wrong product was delivered which was a chino from the same brand. When i requested them to pick up the wrong product they outrightly refused to so stating that their quality check and delivery can never be faulty and within fractions of a second they have done all the quality, product and god know what all checks. I[censored] cant deliver the right product at least take the wrong product back and initiate my refund, i have lost faith in their products and service. I am such a frequent shopper on the online mediums and i have been such a loyal customer. However no consideration of any sorts. Deeply disappointed.