Myntra.com — Wrong product delivered & return declined

Website:

myntra.com

I ordered four products from a brand MAX on MYNTRA (e-commerce site). All those products were packed together, delivered to me, while opening the packed I found that I recieved 3 products similar to what I ordered and 1 product was wrong means it was not the one I ordered. I placed a return request for that requesting MYNTRA customer care to approve the wrong product return and refund my amount but MYNTRA declined my request. I again asked for reinvestigation but they again declined. That particular product costed me 863/- and mode of payment was UPI on doorstep. Order ID #1154622 [protected]. I created a return for this on 25th oct 2020, they asked me to wait until 29th oct 2020. Again asked for reinvestigation on 31st oct 2020 but they declined my request. I request you to plz look after this issue I want my money back as I haven't recieved what I paid for. Attaching the image of wrong product recieved. Either ask them to refund my amount or to send me the CCTV footage of shipping right product.