Myntra.com — Wrong product delivered to me

Address:560068
Website:www.myntra.com

I have ordered the Juan David leather casual shoes on 19 Feb, 2016 and delivered to me on 21 Feb, 2016 vide order no.[protected] and product code- 595366. So i have to try this shoes for one hour but i have noticed that shoes quality is good but coming unnecessary sound like children shoes. So i have requested to return the product on 22 Feb, 2016. Myntra agent came to my house and not pickup the product because he said "you have used this product so i cannot take this product please talk to customer care." I informed to the customer care and they said to me please sent the pictures of product like tags, shoes, etc., I have done like they said. but they now denied to return the product and not refund the payment. So please Sir, it is to my humble request to you, look into the matter and take necessary action at your end.

Regards,

Sunil prajapati
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