Myntra.com — wrong product sent against the order placed - received olive green dress instead of blue | |||
I have had the worse experience with myntra customer service as per the attached emails against my order no. 4775201. I had placed and order for a navy striped dress as per the attached image and received an olive green striped dress. They said as per their internal verification they have sent the correct product to me. They are cheating the customer by their website errors and sending the wrong products!!! As per my attached screenshots of the tags and products i have shared proof that product no. 9267143 has been tagged wrongly by their website as a blue striped dress. The real actual product is a green olive dress as per the proof shared. Poor customer service and fooling the customer regarding their quality check has led to be loosing over 2000 inr that's is myntra fault. As per the attached proof i would like the wrong product to be returned and to get my money back!!! They are unwilling to accept their error and penalising the customer instead. Urgently need this issue to be sorted by myntra.com for their carelessness and wrong attitude!!! Was this information helpful? | |||
Myntra.com customer support has been notified about the posted complaint. | |||
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