Myntra.com — Zaveri pearls set

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Myntra.com

I got this jwellery in broken condition...when I tried to return it they told me it's self shipped product and we will refund you the courier charges too...I have tried to courier it twice totally according to their instructions but it cake back both the time...as they refused to take it...it's been more then five months...I have tried calling them n solving it but every time they tell me to courier it again ( I have allrdy paid twice for courier and dnt want to waste my money again by doing so as there is no point) I have request to speak to senior consultant and they said I will get a call back but I never got one...resolve my issue now pls