[Resolved] Myntra.com — Cancelled my order on their own | |||
I had placed an order(Order No.[protected] on 31st December which was meant as a gift for my younger brother. I had opted for for 1 day delivery as I wanted to gift him this product as a new year gift. The very next day when I checked the status it said that the item went out of stock during processing. While till the morning on 1st, it was still in stock but was available at a higher price and in the afternoon after I checked my status, it was out of stock. Just because I had ordered at a discounted price, my order was cancelled. I feel cheated and when contacted they said that they can remind me again when the product would be available again and can do nothing about it! Is this the way customers should be treated? I was very disappointed and angry at the same time. Myntra is cheating with the customers and they have to be taught a lesson. I will take this issue across platforms and even to the court if they do not come up with a proper resolution. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Myntra.com customer support has been notified about the posted complaint. | |||
9 Comments | |||
Comments
I ordered a discounted shoes from Myntra on the sale days 19-22 June but the timeline of delivery got expired so I contacted them they said they will soon update me but in the morning I saw they have cancelled the order ..just bcoz I have ordered the discounted item they didn't delivered and come with excuses .. then why are they putting the sale show when they are not gonna deliver ..very bad service
I ordered only jacket from myntra and they canceled my order .. also, they are not giving any compensation for that
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I have placed order not to get my money refunded but to get the product because I liked the product. If they don't have the product why did the put it up on the website. It was a waste of time.
This sales promotion is just to bring in customers. All the good product are just for show, even if you purchased they will cancel the order. Eg - I came in for H&M products and had purchased alot, along with H&M I also bought some Mini Klub - got all Mini Klub products BUT H&M products are all cancelled by Myntra :(