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[Resolved]  Myntra.com — Customer service

I ordered a shoes of 6 size from the company when I got the shoes I found that left shoe was bent and was not comfortable at all. When I informed the same to the company they did not take any action. When the delivery boy came to my address for the shoe return he said that I can't accept it because it is used. Tell me one thing if I informed the defect in shoe within 2hr of delivery to the Myntra company why would I wear them I just checked the shoe comfort for 5 minutes. One more thing I ordered the shoes on urgent basis because my old shoes was torn properly. I had to go to the office just because of the Myntra defect I had to take unscheduled leave. Tell me who will bear the loss of my absent and my dissatisfaction JUST BECAUSE OF MYNTRA CPOMPANY.
Complaint marked as Resolved 2015-10-06 18:30:32
They just sent a delivery guy to my address for pickup the defective shoes. Their delivery guy denied to pickup the parcel. After that I have mot got any call and message from their end.

Complaint Status


[Oct 06, 2015] Myntra.com customer support has been notified about the posted complaint.
Updated by Golta Oct 06, 2015
I ordered a shoes of 6 size from the company when I got the shoes I found that left shoe was bent and was not comfortable at all. When I informed the same to the company they did not take any action. When the delivery boy came to my address for the shoe return he said that I can't accept it because it is used. Tell me one thing if I informed the defect in shoe within 2hr of delivery to the Myntra company why would I wear them I just checked the shoe comfort for 5 minutes. One more thing I ordered the shoes on urgent basis because my old shoes was torn properly. I had to go to the office just because of the Myntra defect I had to take unscheduled leave. Tell me who will bear the loss of my absent and my dissatisfaction JUST BECAUSE OF MYNTRA CPOMPANY.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

hello sir my name yogendra choudhary from jaipur rajasthan.i want take customer service center in jaipur please tell me procedure thanks

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    Customer satisfaction rating
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    Complaints
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    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068