Myntra.com — defective product sold to me

Address:	Mumbai City, Maharashtra, 400093
Website:	Myntra.com

I ordered a pair of geox formal shoes in august from myntra, and paid inr 8700 for them (Original mrp is inr 20000). I started using these shoes in november 2018, and within 2 days o[censored]se, the sole on the right shoe has come off.

I contacted myntra, sent them pictures of the defective product on 3rd november, first on phone and then via email. They assured me that they would resolve the issue, which they have not for 2 weeks now. I have sent them 2 reminders after that on [protected]@myntra.com, but they just dont bother to respond.

They have sold me a defective product, and must refund me for the same.

Myntra order id is[protected]-7500203