[Resolved] Myntra.com — fraud using my myntra credit | |||||
On Feb, 9th I received email from Myntra regarding my order shipment. I didn't place any order from Myntra. Who ordered from my account and used my Myntra credit ? After 24 hour of complaint log no action being taken by Myntra team. Followed repeatedly but no result. Surprisingly Myntra team don't have access internally to cancel order upon user request. They cannot commit customer that they can cancel the order which is being ordered from Myntra app. Another surprise, Myntra support team provide incorrect ticket no over email as there is no ticket being logged after repeated calls. neither they acknowledge customer over email and mobile regarding the ticket logged. Some one did fraud using my Myntra ID using Myntra App and there is no sense of responsibility from Myntra team to wok on high priority on the said issue. Below is the mobile number and address of the fraudster: mobile: [protected] address: Anshuman singh 7/7 Parmaautomobiles alinagar, mughalsarai Alinagar, Chandauli 232101 Was this information helpful? | |||||
Feb 11, 2019 Complaint marked as Resolved Myntra team has successfully cancelled the order being done by fraudster. however I did observed that fraudster tried to attempt another transaction from my account. which mean he still have access to my account even when I changed my password three times. thats strange and I am not sure if I will use my Myntra account in future.
Thanks Myntra team. Myntra.com customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
I have ordered Tulsattva women black slim fit solid treggings ; Dressberrywomen pink self design top and Zastraa women white and black smart flared striped culottes on order no.109980155499544234203 which was placed on 20 Jan 2019 under the name of Savitri Jaiswal. Its shows refund processed but haven't got till date.
![]()
![]()
![]()
Reply
Pratulya Jaiswal's reply, Feb 14, 2019
Didn't expected that they will not take any action in reference to the complaint made by the customer... Highly disappointed
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
8%
Complaints
9797
Pending
0
Resolved
805
View all 9797 Myntra.com reviews & complaints
+91 80 4354 1999
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
View all Myntra.com contact information