Myntra.com — froskie slip on sneakers

Address:

Pune, Maharashtra, 411015

I recieved my order on 31st january 2019 and i placed the request for return that day itself as the shoes size was too large for me but the guy came for the pick up of shoes the very next day he didn't accept them just by saying that ma'am there are a few dust particles present on the sole of shoes but i think it is a obvious thing because when you try shoes some dust particles might get stick to the sole then he said ma'am you just have to call customer care and get the item approved and being a customer i am feeling tortured. I called there customer care like for 2-3 times and they said ma'am we can't return them as they now come in used condition. I mean it's very illogical. The pick up refused to accept it because they will otherwise deduct some amount from the amount he get. Now as a customer only i am suffering because i can't wear them and even my money got stuck. The worst service i have ever recieved.