Myntra.com — I am not satisfied with the answers given by the customer service

Address:

Karnataka

I am not satisfied with the answers given by the customer service. I need a proper answer as to when will they give me a ball which is in good condition. I am not liable in any way for the damages caused to the ball.so I should get a ball in good condition. It costs 4000 and I need the ball at any cost.. Give me a proper answer when will I get my ball.