Myntra.com — no update on return of the product
Myntra Designs Pvt. Ltd. AKR Tech Park- B Block, 7th Mile, Krishna Reddy Industrial Area Kudlu Gate, Bangalore – 560068, Bengaluru, Karnataka, India
Roroushanara khatun on Jan 20, 2020
Date of return request: 12jan, 2010
Product details - Tommy Hilfiger Blue analog men's watch
There has been some issues while returning the product mentioned. the pickup person says that since the invoice and the product tag has different price of the same product, it needs to be clarified from Myntra's end.
I have been following up on this issue with myntra since long but there has been no resolution yet, rather its being delayed since long.
I had raised the return req and then i was told i will get the resonse within 48 hours but that is in vain. then i have following up everyday since then.
The issue reported about the product was(mechanical issue), the minute and the second hands are not working properly.
Please find the product invoice and the product price tag attached.
it has clearly been fault on myntra's part such that i have been feeling harassed as a customer for so many days.
the issue clearly shows that how irresponsible myntra has been, so much so that the original product price is 12, 500 INR but the invoice has the product price as 12, 995 INR(both the prices are excluding taxes).
I expect that the product shall be returned and i would get the amount paid refunded to the source.
[Jan 21, 2020] Myntra.com customer support has been notified about the posted complaint.
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