[Resolved]  Myntra.com — Not receive Refund

Address:	229001
Website:	myntra.com

I ordered 4 item from myntra.com(order no[protected]-[protected], on 15 dec 2016, When i received, i found that 2 item which value was almost 5000/- was messy and looking like used, instantly i complaint and raised request for return, myntra has provide me refund no. and address and i send this product on the same address, again they cancel this and resend me that item saying that it was used, i called them and trying to explain that i already received a used item, after that i received mail by myntra.com, Which was written "We have received an approval to accept the return of the product.
I am sorry to inform you that currently pick up is not serviceable at your address. Hence, we request you to write the return ID on a white sheet of paper and send the product to the address mentioned below :

Vector E commerce Pvt Ltd
Health & Happiness Pvt Ltd
Dev Niwas, K-2 Block khasra No 819,
(Behind Apra Maruti Showroom) Mahipalpur
New Delhi 110037

Once we receive the product at our warehouse, the amount will be reflect in your source account within 7-10 days.
i've sent again this by blue dart on 11 feb 2017, and send them that online confirmation of delivery (13 feb 2017) but they declined that again to saying that item is not received by their company, i really frustrated because of this shopping site, i've sent almost 25 mail and calls but neither get any satisfactory answer nor refund yet now,
Please help me for refund,