Myntra.com — product not getting returned and refund not initiated

Address:

Hyderabad, Andhra Pradesh, 500089

Dear Sir,
I have placed a product on 29th may2019, 3rd june i received the product and it was not satisfactory so placed a return request, on 4th june delivery agent came and said some price tag not available so he refused to take the parcel, immediately i called up customer service and reported the issue, they ask me to wait for 7 working days, on 10th june i received email to send the product pics, which i did and on 12th june they called and said this particular product wont have price tag it was their mistake so they said to wait for 48 hours, since then they are asking me to wait but no resolution given nor the product was taken back and refunded my amount, every time they are saying to wait for 24-48 hours, my money is blocked and time wasted and mental tension i need justice on this and my amount to be refunded.