Myntra.com — refund not credited to bank but shows processed on the app

 
1 Review
IIM Kashipur, Kashipur, Uttarakhand, India
 snehalyaglewad on Mar 13, 2020
Ordered next women black belt worth rs. 545.99 on 19th january 2020.
Order no:[protected]-4075903
Refund processed on 17th feb 2020
Bank reference number not received
Method of payment: upi
The customer support informed that the payment has been processed from their side but upon contacting with the bank, no money has been received. They asked to wait for 10 days, but nothing happened.

refund not credited to bank but shows processed on the app

Complaint Status


[Mar 13, 2020] Myntra.com customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    5%
    Complaints
    5419
    Pending
    0
    Resolved
    263
    phone
    +91 80 4354 1999
    location
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    Myntra.com - refund not credited to bank but shows processed on the app