Myntra.com — Refund not given since 5 months

Address:	Bengaluru
Website:	www.myntra.com

I had ordered a Fossil watch from Myntra on 9th march and was delivered on 19th March but it did not come in the signature fossil case in which it was supposed to come, rather it came in a plastic film. I filed for an exchange the same day, something which the myntra customer care guy named Sushant was too reluctant to give. I was on call with him for at least 50 minutes after which he agreed for an exchange. The order number was[protected]-0477701. The package was picked up in almost no time but the exchanged product came on 5th of June, after two months. The delivery boy was not giving it to me saying that it hasn't been approved by Myntra yet. He kept on saying the same thing for days and finally gave it to me on 11th June. After opening the package I found that instead of a Fossil watch, they had given me a watch of some random brand named Camry which was very apparently broken. I called Myntra again and they were not helpful at all. I then requested for a return and asked for a refund on 12th June. The package was again picked up on 13th June but I did not receive a refund in the 5-7 days they've mentioned on their website. I called them on 20th June again, telling them the same, and they said we had asked for bank details which they hadn't received, but in reality I never got a mail asking for any kind of bank details. He then sent me the mail asking for my bank details which I filled in and sent immediately. I did not receive any refund. I called them again after some days and the woman said that the previous person who handled your query did not perform all procedures and told me to wait another 5 days. It is now the 1st of July and they are not giving me a call back or responding to my mails.
My only resolution is for me to recieve my refund immediately.