Myntra.com — unethical behavior

Address:	Ludhiana, Punjab, 141006
Website:	www.myntra.com

I am a regular customer of myntra and I ordered supra men shoes white shoes with order no.[protected]-9677301 and the shoes were delivered on 07/07/17. After that I opened the box and found the material of the shoes was not good, I didnt even try the shoes and I decided to return them. Later I requested to return them with return no.[protected] on 14/04/17. When their associate came to pick the product, he told me that it is not passed in quality check and my return request was declined. I tried to contact customer care three times from my registered mobile no. [protected] but they just sent me an email that 'your returned request is declined'. Again I request to return with return no.[protected] but it was also declined. When I didn't even try the shoes then how they could be failed in quality check. And myntra didn't even tried to check it again from another associate.