Naaptol Online Shopping — about bed sheets

 
2 Reviews
 Kiran Kumar. Ch on Oct 22, 2018
I have 10 ordered bedsheets by seeing in television when i seen in television it was good looking after delivered when we opened it the quality was not up to the mark so and also cheap quality when we booked the product 5 bedsheets for 1999 we have orederd 2 sets and we no need that so we want to return it cheap quality bedshets please solve our problem

Complaint Status


[Oct 22, 2018] Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Naaptol Online Shopping Customer Care's response, Oct 24, 2018
Dear Customer,

We regret for the inconvenience caused to you,

With reference to your complaint for Order ID 52089996, we would like to inform you that, as per records, order delivered on 5 Oct 2018, and complaint registered for the same on 22 Oct 2018 for dissatisfaction.

As per company policy, we are unable to take your complaint after 48 hours in this regard.

We do understand your anguish, kindly bear with us.

We deeply value your relationship with Naaptol and are committed to providing you with the highest level of service simply because our customers deserve the very best.

@Team Naaptol
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Sir/Madam I'm Naveen and I placed an order from ur Naaptol service and we didn't receive the parcel till now..delivery time is already delayed so please kindly accept our request and send that parcel as soon as possible
KinģmakərZż Műbäŕäķ's reply, Oct 26, 2018
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Postal & Delivery ServicesNaaptol Online Shopping sumangali jewellers
Naaptol Online Shopping — sumangali jewellers

1 Review
KinģmakərZż Műbäŕäķ on Oct 26, 2018
Mark as Resolved
Complaint / Order Number: 52381174

Sir/Madam I'm Naveen and I placed an order from ur Naaptol service and we didn't receive the parcel till now..delivery time is already delayed so please kindly accept our request and send that parcel as soon as possible



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Naaptol Online Shopping
Customer Care Service
Customer satisfaction rating
21
%
Complaints1449
Pending181
Resolved261
phone
+91 92 2353 7000
+91 14 1402 4376
website www.naaptol.com
location Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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    Customer satisfaction rating
    22%
    Complaints
    1457
    Pending
    180
    Resolved
    269
    phone
    +91 92 2353 7000
    +91 14 1402 4376
    location
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
    Naaptol Online Shopping - about bed sheets