Naaptol Online Shopping Complaints & Reviews

I purchased a Blackberry 8830. The details of my order are as below:

Order no: 1481005
Addresse: Mr Hegde, B 42, Sunder Apartment, Diamond Garden, Chembur (east), Mumbai
Date Order: 1st week of March
Date of order Received: 10th of March
First Complaint Date: 17th of March

The handset has some technical issue and the Blackberry internet service (my subscriber is Vodafone) is not working...

I have brought through online and product confirmation date was Mon, 07 Feb 2011.

I have done my shopping with Naaptol.com. Your order details are provided below:
Order Number: 1327819
Payment Option: Cash on Delivery (COD)
Order Value (Rs.) 1749.00

1) Not able to save the video file from the beginning itself.
2) Button is not working properly and button is totally out of condition....

I have placed an order and got it delivered on 10-September-2010. The problem is with the SD Memory card (I explained the same to one of your customer care agent). Please find below my order details:

Order no :655966
Model :Digital video camera DV552

I have explained more than 50 times ([protected])the same to Customer Care on various occasions but I did not get proper response.. This really is frustrating.br...

Order Details
Product : BlackBerry Storm 9530 with 3G ( ORDER NO1524286)
Quantity : 1
Order Amount : Rs. 12190.00
Current Status : Shipment Rejected

Shipping Detail : ZUBAIR HUSSAIN
C/O SABIR COMMUNICATON, MOHAEL:MAISUMA GOW KADAL B, HOUSE NAME.:ZUBAIR HUSSAIN, STREET NAME:MADINA CHOWK ROAD, CHOWK :MADINA CHOWK, AREA:LAL CHOWK, LOCALITY:SRINAGAR.

NEAR ALHIDIS MASJID, SRINAGARbr...

I ordered a 16 Mega Pixel Digital Camcoder in online from naaptol.com. They sent a camcoder which is not at all working, though i called to customer care, i didnt get any response from them.

Naaptol order no:
Order ID : 1517430
Product Name : Vox DV588 16 MP Digital Camcorder
Order Date : March 19, 11
Payment Mode : Cash on Delivery (COD)br...

spay pen /naaptol
Location: unit-418,bulding2 sector-1mile, Mumbai City, Maharashtra, India
karan bahadur on Mar 21, 2011
product not recived
spay pen 32 gb difectiv hone ke karan companey ko vaapas bhej diyaa gayaa .6 mahine baad bhi dusara spay pen nahi bhejaa gayaa kae baar baat bhi kar li har baar bhejane ki baat kah kar taal dete hai .
order no.-628215
product-spay pen
adress- vilage...

Dear NAAPTOL,

I ordered two products (Order No – 1507453 & 1524396) and my experience is really horrible.
For first product 1507453 each & every piece of the product was faulty. When I...

I made a purchase of blackberry 9530 on 10th march & i received my delivered on 17th march, and when I opened the parcel it was not new one. It had lot of scratches on the screen, keypad, top of the mobile and lot of finger prints. Before placing the order I confirmed with Naaptol Customer care that it was a brand new BlackBerry As soon as I received the order, I informed Customer care about my problem. Till now i have not received any...

I ordered a Balckberry Storm 9530, 3G from Naaptol.com
Instead of advertised GSM, i recd a Verizon cdma set which was locked.
I would have made atleast 100 calls to the web site after whihc I was given the vendors number. After calling up the numbers for a week, someone asked me to send a mail comaplining about the same. Three mails later, I am yet to hear from them.
Thsi whole experience has made me skeptical of online...

Sir,

I have recently ordered 'Insect Killer Cum LED Night Lamp ' from Naaptol.com(Details below). One of the product(out of two is not
working [ The lamp is not coming on].).I called up support and they claimed that these are indian manufactured product ( as mentioned in the adv)
but I have received substandard chinese products [manufactued in China].

I called customer service and...

I have purchased BLACKBERRY STORM 9530 with 3G,through phone,after seeing their adv. in TIMES OF INDIA newspaper,vied order no.1527509.The product delivered to me by BLUE DART,is totally different.
1)in adv.it is mentioned product is GSM 850/900/1800/1900
The product recd. is VERIZON QUALCOMM 3G CDMA
2)It is SIM LOCK USED PHONE
3)Manual and softeware CD is not provided...

ORDER NUMBER:1506823

I HAVE PURCHASE A BLACK BERRY 8830 MOBILE VIA NAAPTOL.COM.
ORDER NO:1506823 AND RECEIVED ON 22.02.2011. AFTER 2 DAYS WHEN I AM TURN ON THIS MOBILE ... I AM SOCKED...

HE IS INDICATE RED FLASH LIGHT......ONLY NOT TURN ON... THEN CONTACT TO CUST.CARE TO NAAPTOL... HE SUGGEST CHARGE BATTERY THEN TRY TO TURN ON. I AM TRYING BUT I AM FAIL.

FOR MY SATISFACTION I AM CONTACT...

on 11th march i ordered a blackberry storm 3g from naaptol.com, but when i recieved my phone, i found it to be a used phone, later on i loged a complaint , but no one is helping me out.
This is a fraud site, they are just fooling innocent people in India. STRICT ACTION MUST BE TAKEN AGAINST THIS...

i had sent a product to this company for refund of the mobile as it was defective. order no:673434, blackcherry bl 9000 full touch screen mobile. amt:4,199 i had sent the product back in november 2010. till now i didnt get any refund. they are just playig with the customers. i wanted my product refund....

I HAVE SEEN THE AD IN A NEWS PAPER REGARDING SPY PEN CAM AND ORDERED.WITIN A WEEK I RECEIVED A;PARCE FROM BLUE DART COURRIERS. WHEN TRIED THE CAM I FOUND THAT A DEFFECTIVE ITEM IS SENT. NEX I CALLED THE COSTOMER CARE CENTER THY ASKED ME TO CHARGE THE SPY PEN FOR TREE TO 4 HORS. THE PROBLEM IS SAME I TRIED FOR MANY TIMES BUT I FOUND ITS NOT WORKING.I CALLE BACK THE COSTOMER CARE.THEY SAID TO SEND IT BACK IMMEDIATLY AFTER FREAQUENT CALL THEY...

1. By venkatesh I have purchased a vox dv588 16 mp digital camcorder from NAPTOL in 12th november 2010. ( Order No 978595.COD basis. Upon checking I found the same as faulty & after discussing with the customer care of naptol.com ( ph :[protected]) I have sent back the vox dv588 16 mp digital camcorder to Alpha Radio,1900-Chandini chowk, New dehli through DTDC courier (courier No. H[protected] on 6th december 2010 After that I have spoke...

I booked shoe,duffle bag and track suit vide order no1236509on jan 11.It was duly delivered with payment.On opening it was found that instead of no 10 they had given no 8. On enquiry they told to return for replacement which was registered on 2/2/11.After receiving the shoes on every enquiry to [protected] it is politely told for few days.I decided not to phone.IS ANYBODY THERE TO PROVIDE ME THE ADDRESS OF NAPTOL>COM.I want to go for...

I have placed order for Blackberry Strom 9530 with 3G with order no- 1521669 and when i received the phone its not the original blackberry phone its some Verzion mobile supporting blackberry services. 2. The phone which i received is used phone there are some 10-15 picture of old customer in it. 3. When i have tried calling Naaptol people they gave me some other no to check with there vendore. why will i call the vendore i have placed order...

Hi,

This is regarding a Blackberry smartphone (Blackberry Storm 9530 3G) that I ordered and got delivered through Naptol. I ordered for a GSM version of the above mentioned Blackberry model for ~12K and got a 'shock delivery' of a CDMA model - which is absolutely of no use. My repeated attempts to reach Naptol at their customer care number - [protected] is greeted by someone or the other from the customer care with...

respected sir,
as i have ordered for spy pen 16GB they have collected the cash and delivered on 05/11/2010 via blue dart naaptol order no 938900 as we found the product is faulty one so i have sent it for refund on 09/11/2010 via blue dart AWB no : #[protected] the same has been recived by them on 11/11/2010. since then i have not recived any feedback what has been happened to my product. as when we call the custommer care no...