Naaptol Online Shopping Complaints & Reviews

Dear Sir,

With the reference of Advertisement in news paper Times of India I requested a car stereo system from naaptol on 3 February 2011 and the faulty product is delivered to me.
I returned the same product via. blue dart on 12 of February 2011. As per blue dart product is received at naaptol on 14 of February.

The actual cost mentioned in times of india for the carstereo is Rs. 12999 and discounted price is Rs. 2249 . The product i received is having worse quality and faulty. I estimated its cost in local market within same cost local car stereo distributors was ready to provide even better product. I dont know why Times of India such a great news paper is supporting Naaptol for selling worse quality product with respect to cheap price.

The conclusion is till today I did not received my product ( Car stereo system).

I am really feeling shameful within myself for purchasing products from naaptol, Its my humble request to you kindly provide me the product or return my money back to me. I will provide you my account numbers.

Please do the needful and resolve this problem soon.

Thanks and regards

Dear sir
My order no 750484 dt 10 sept 2010 and refund complain no 313206 dt 12/10/10 but i not yet get refund my money
Nagraj Puthran

dear sir
My order no is 890823 dt 18/10/2010 and refund complain no is 584448 but till now i doesnot received my refundable money. Plz inform me about ur careless behaviour that why u doesnot refund my money. I also write a case in consumercourt about ur not refundable money process. plz kindly send me refundable money as soon as possible. And U also write my wrong name i.e. avan gupta but my name is pavan gupta plz correct my name as Pawan gupta.

Pawan gupta
(Advocate)
agra
[protected]

I am a victim of a similar fraud.I advise you to file a police complaint which I have done and the police have been kind enough to talk to Customer Care of Naaptol.

Take a tough stand and you will win.

from naaptol i ordered ultra slimming garment and the size was not correct, can we exchangethe product?

naptal people realy cheating by giving false information through popular news paper's my order no is 2589808 I baught mobile phone for Rs3200 which is not at all good I complained four time's till they didnot came back with solution this is very bad service naptal people are giving

Ramesh.G
[protected]

Ramesh.G
I won't leave naptal with out giving my refund back I am planing to go consumer court also

Ramesh.G [protected]

order no :: 1624236
hello dis is srinivas.N naaptol coustmer i ordered a induction electrical cooker at 12/4/2011 upto now its not yet deliver plzz send it in 1day already its 20days if not we are gng 2 canel da order...

16 GB Spy pen
Dear All,

i had order same product at 22.11.2010 by cashpayment order no. 938270via corriar

after 10 days i got product but pen was not open,

the button is not working,

its not working, same i called customer care, the same process taken by me,

after approx 15 days at 18.12.10 i got product again, but product is not working still and used pen becoz i found 2 videos in it

i called customer care, again they advice to send it back for replacement

and my surprise gift is surprise for me still...

i made below complai dated: 29.11.10 again

for advice becoz customer care executive does not knowledge about spy pen, so they cant advice us properly

but they refuse for the same

this is the my first experience with Naaptol

s.kandasamy

Dear Sir,

With the reference of Advertisement in news paper Times of India I requested a car stereo system from naaptol on 3 February 2011 and the faulty product is delivered to me.
I returned the same product via. blue dart on 12 of February 2011. As per blue dart product is received at naaptol on 14 of February.

The actual cost mentioned in times of india for the carstereo is Rs. 12999 and discounted price is Rs. 2249 . The product i received is having worse quality and faulty. I estimated its cost in local market within same cost local car stereo distributors was ready to provide even better product. I dont know why Times of India such a great news paper is supporting Naaptol for selling worse quality product with respect to cheap price.

The conclusion is till today I did not received my product ( Car stereo system).

I am really feeling shameful within myself for purchasing products from naaptol, Its my humble request to you kindly provide me the product or return my money back to me. I will provide you my account numbers.

Please do the needful and resolve this problem soon.

Thanks and regards

naaptol spy pen — Spy-pen

As I had purchase Spy -pen from Napptol Dt;1/1/2010 order no.125383 but pen was not working and I complain about product, Napptol requested to return pen and said they will provide new one , and as per discussion I had return the faulty spy pen Dt;24/2/2010 by courier Rec No.[protected]
But very sorry to say till today DT:15/4/2010 I had not received my pen

sir i'm himanshu suri from mehrampur (nawanshahr) i had recived spy pen o[censored]r company yesterday(8-9-10) i noticed that is broken from its back side where the switch of camera when i opened the envelop product no. 717236

I have placed an order for spy pen hopping that it works normal because it is covered by a 6 month guarantee. After reading this complaint I am getting doubt that how far they stick to their promise. Please advise me whether to take the delivery by payment or to reject the item which I may get through carrier with in a few days.

I support this and going through the same problem.
Kalyan Ganguly

spy pen camera (16GB) — faulty product

i had recd. faulty spy pen camera (16GB). the transaction id is 10138761. kindly infrom me the procedure of send back it to you and return of money.
thanx

16 GB Spy Pen from Naaptol — Pen is not working

I purchased 16 GB spy pen from Naaptol. The pen is not working at all. On my complaint, Naaptol replaced the pen with new one but the results are same.

My suggestion to all is not buy these type of pens as all the sellers are cheating to consumers.

Thanks

Gaurang Dixit

very good Yar thanks for suggestion ...

spypen — defective piece

Pleasure refer my order ava[protected] date - 27/7/09 invoice no x047 of ava merchandising solutiom pvt.ltd delhi. The order spy pen received by me is defective & inspict of several telephonic complains msg ava merchandising solution pvt.ltd is not replacing the defective spy pen set which is clearly cheating.
plz take notice that if the pen not replace with in seven days. There will be no alternative for me to take the help of loaw & I will file a case in consumer court. this is for your information.

16 gb spy pen — defective piece not replaced

Sir,
I had ordered a 16 GB Spy pen camera from NAAPTOL. The product was delivered on "cash on delivery" terms. I was supposed to pay before opening the consignment thus giving me no chance to verify the product. The product was found defective. I called up NAAPTOL and they SMSed me the address to courier back and the courier agency who would carry it without charging me. The said courier agency didnot recveive without charges. I called up NAAPTOL, they confirmed me & told to visit after 24 hours. This happened 3 times over a period of 7 days and then I had to courier it back at my cost. Its 10 days by now and there are no information of the same. They have no idea when called up on their provided nos. All mails are remaining uresponded.

Kindly help

Biswajit Rath
[protected]

Facing the very same issue...I think all such consumers need to come together and organize legal action against this unethical company.

Locked Blackberry sold to me
Naaptol Order No:1245305, Order Date: January 13, 2011; Payment Mode: Credit Cardp; Product Price: Rs.5999; Shipping Price: Rs.200; Order Amount:Rs.6199.00; Product:BlackBerry 8830 Mobile with GPS; Product Category: Mobile PDA and Smartphones

I bought this mobile from Naaptol as per the details exhibited on their website (http://www.naaptol.com/price/20002-BlackBerry-8830-Mobile-with-GPS.html). It was supposed to be a brand new Blackberry device which could be used on any network. There was clearly no mention that the device may be locked, refurbished or not usable on any network. I was unable to use the Blackberry services on the shipped piece on Vodafone GSM network. My company’s technical team and Vodafone executive confirmed that the Blackberry 8830 handset purchased by me from Naaptol was locked for use with a foreign service provider and could not be used on their network. I was now stuck with a useless device. Naaptol Team had not helped me at all when I requested them to organize a reverse pickup and either refund my money or deliver a new, unlocked Blackberry deice in lieu of this one. Instead, I was asked to approach their supplier, who was not the original party I dealt with, or paid to. Later, I was asked to send back the phone to the supplier on 12th April, and I did so at my own cost. The product was received on 13th April by the supplier but till date I have not heard from the supplier or Naaptol. I have written numerous mails to Naaptol's team including the CEO. Naaptol is basically not acting in an ethical, consumer friendly or responsible manner.

Hi Dear Friends,

Dont get any Good from Naptol Bazar,
Its very Defective Product are selling.
My personal experience that i bay a mini sewing machine. but not run One day.
i call him but not given any responce

hi friends, all are right... mini salai machine is not at all a good product. pls dont brought mini salai machine in naaptol. but i didnt left the customer care regarding my product. i had spoken with higher people and i get my money back.

hi friend,
i have bought a mini silai machine from naptol worth rs 2398 just before a week but as i opened it, after a few second it has stopped its working. its quite strang to me. and i could not connet to the customercare...now what can i do?

I have brought mini silai machine from naaptol I am facing following problems :
1. I had received machine in good condition working fine. But while changing bobbin it is not picking the bobbin thread.
2. Regarding this problem contacted support team, they gave good respond the problem with support team is that they contacted me in the office time.
3. They took the machine back for replacement but they have not replaced it send it back as it is.
So I think I have duped by bogus company.

Hi,

I bought a mini silai machine. I have complained bobbin thread lifting problem. They promised for new machine but they sent back worst machine.

I really did a big mistake by buying from such a fake company

Hi,

I bought a mini silai machine it is not working

I really did a big mistake by buying from such a fake company

Order no. 9639365

Received the coido 6003 car polisher polish machine with out wax Polish.

order cancel

mahesh.g cell-[protected] order number[protected]

Hi,
I'm too late to read all these comments.I also got cheated by naaptol mini sewing machine.my order no. 25467814, they just sent me a dummy of that machine n when i called customer care they said to return that.it's more than a month now they r still saying that they didn't get returned product.I enquired at post office, they gave me the acknowledgement form that naaptol has received the product. These people are playing now by saying that they didn't get returned sewing machine.
I think complaint must be filed not only against naaptol also those channels who r promoting these frauds.