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Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping reviews & complaints page 110

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H
hemalmewada
from Surat, Gujarat
Nov 22, 2010
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Product not received since one month

Address: Vadodara, Gujarat

I saw a paper ad in Times of India during end of October displaying an @pad notebook. I ordered for the product and paid Rs.10199/- through credit card 30th October 2010. Later I was told to scan the card and send the copy. I sent the same too. I received an sms from Naaptol confirming on the dispatch of the product and will be at my doorstep within 5 days.

Now till date I have no response from Naaptol.com. I have been constantly...
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rambha sharma
from Patna, Bihar
Nov 20, 2010
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NON DELIVERY OF PRODUCT &NON REIMBURSEMENT OF DEBITED MONEY

Address: Patna, Bihar

I HAVE BOOKED FOR ONLINE PURCHASE OF BLACKCHERRY MOBILE,BL8000 ON 17AUG 2010 THROUGHNAAPTOL.COM,ORDER NO.670659 &PAID THE AMOUNT OF RS.3199/-(THREE THOUSAND ONE HUNDRED NINETY NINE ONLY) SAME DAY THROUGH HDFC DEBIT CARD NET BANKING.AFTERWARDS THEY HAVE NOT DELIVERED THE PRODUCT BY GIVING THE EXCUSE THAT MY RESIDENCE IS OUT OF THEIR COURIER SERVICE AREA.THEN I REQUESTED THEM TO REFUND & CREDIT MY AMOUNT OF RS.3199/- IN MY ACCOUNT ONLINE.THEY...
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S
sanjaykulkarni
from Pune, Maharashtra
Nov 20, 2010
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faulty product

Address: Pune, Maharashtra

hello sir, i am Sanjay Kulkarni from Pune (Maharashtra).i purchased a 16 gb spy pen camera drive from naptol.com. my order no was:-748573 for this product in naptol .com.but when i received the product it was faulty piece by default.so i call to naptol.com's customer care.:-[protected].& take address where to send the product.so after that i send the product to the vendor which is based on Hyderabad. i sent the product from blue...
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S
sajimalavika
from Delhi, Delhi
Nov 18, 2010
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Delivering of empty box

Address: Kannur, Kerala

Respected Sir,
I am Sajeesh K a serving soldier now posted at Delhi. On 14 Oct 2010 I have booked Wespro Q 5000 smart QWERTY dual SIM mobile and Wespro DV 138 3.1 Mega Pixel digital camcoder through Naptol. The order number is 878085. On 27 Oct 2010 a parcel was reached at my post office (Pinarayi, Dist Kannur, State Kerala). My brother paid a sum of Rs 4199/- and receive the parcel. After opened the parel...
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A
askushr
from Basi, Punjab
Nov 11, 2010
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double delivery of product

Address: Chandigarh, Chandigarh

Dear sir,
The order no.900867 was cancelled and replaced by order no.900948 for car multimedia player as the speakers were smaller in size.
This was done minutes after the first order was placed and after confirmation that the previous order stood cancelled. The product against second order was delivered on 27.,10.10. Now today the parcel against cancelled order has also been delivered and accepted by my daughter against...
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H
Hiren Pokar
from Ahmedabad, Gujarat
Nov 2, 2010
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Duplicate Mobile phone I receive Online from Naaptol

Address: Ahmedabad, Gujarat

COMPLAIN LETTER TO NAAPTOL
HIREN LAKHANI
Order no.:543080
Order Date:02/07/2010
Product Name: Boss e phone 3300
Dear Sir,
I have big complain to Naaptol and the company (NAAPTOL), my problem is that I purchased a cell phone (Boss e phone 3300) on 06/07/2010 and I received a different model (Boss e phone 3300+) which has no facilities as I want.
Boss e phone 3300 is proper for me and because...
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V
VIJAY SINHA
Nov 1, 2010
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Non-receipt of product

Address: West Bengal

I have ordered car multimedia player on Naaptol overphone on 08.09.10. The order no. is 741378. I have made the payment Rs. 1699 incuding courier charges through credit card.

On 13.09.10, I received sms and phone call that my order ( car multomedia player ) has been shipped by M/S Armax courier to my home town Lucknow vide air way bill no. [protected] and the same will be delivered with 2/3 days.

Till date I...
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A
amit_arora224
from New Delhi, Delhi
Oct 24, 2010
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Case of fraud

Address: New Delhi, Delhi

Dear Sir,

Please refer the mail below. This is to inform you that we have placed an order with Naaptol Online Shopping Pvt.Ltd.(herein thereafter referred to as 'Naaptol'or 'The Company')) based on the advertisement given by the company in the newspaper 'The Times Of India - New Delhi' Saturday, 16/10/2010 on page no.28 for WESPRO Mini Laptop with WIFI Connectivity (warranty 1 year). Based on...
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P
Prabhu Singh Rathore
from Udaipur, Rajasthan
Oct 10, 2010
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Defective piece not being replaced not being refunded money.

Address: Rajsamand, Rajasthan

I Prabhu Singh Rathod ordered a TCL DV 552 12MP Digital Camcorder vide order No. 678481 dated 20.08.2010 and get delievered a defective piece on 25.08.2010 after paying a sum of Rs. 4199.00 only. I talked to NAPTOL and returned that defective piece to SRP Enterprises Pvt. Ltd., 12/A Gazdar House, 629/A 1st Floor J Shanker Road, Kalbadevi, Mumbai-400002 on 4.10.2010 as per advise. After this I called several times to NAPTOL on [protected]...
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H
harshit sinha
from Buldana, Maharashtra
Oct 9, 2010
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Non refund of Money

Address: Jaipur, Rajasthan

This is to complain that I purchased a video camera from NAAPTOL the quality out put was very poor and the camera was so poor . I returned the same with in two days from the same to the address told by the company executive and same reached them on 01.09.10 , I gave request for refund and I was promised to receive money with in a week but even after number of reminders no money is refunded .I wan to make complain and endorse a case against...
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M
mgrjsy
from Kanpur, Uttar Pradesh
Oct 6, 2010
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Poor Quality supply of Car Stereo and not returned after 3 months

Address: Lucknow, Uttar Pradesh

I have purchased car Stereo with USB player from NAAP TOL ONLINE SHOPPING as published in Dainik Jagaran & Hindustan by Placing Order , the order No. 321625. After receiving the product within 15 days it failed . The same was returned to the address given bu NAAP TOL ONLINE SHOPPING to Haeidas Market Hyderabad by courier BLUE DART . Airways Bill No [protected] dated 15.06.10. Blue Dart has delivered to address and also given email for...
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B
bhagsinghsekhon
from Ludhiana, Punjab
Oct 3, 2010
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DVD with total broken body sent

Address: Ludhiana, Punjab

I made online order for a DVD player and mobile phone for RS 3990/- +250/- shipping charger my order no
was749936dt[protected] After paying full amount when I opened packet I was shocked to find a DVD with
broken body kindly register my complaint and arrang for full refund of my amount I have courriered whole
packet to the naaptol co from where it was dispatched to me . Bhag singh sekhon 91-c Rishi Nagar
Ludhiana...
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A
anilthakur12
from Bengaluru, Karnataka
Sep 29, 2010
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cheap product with high cost

Address: Shimla, Himachal Pradesh

Dear sir,
i send this mail 2nd time . as a orderd a kids laptop from the Naptol. The Mrp Tag on the product is 321Rs and another walki talky with Mrp tag 122. and a small watch of rates 20. Total cost of all product is Not more the 500rs. and Naaptol sell me this chep product in 1700 rs . i daily concernd with Naaptol customere care but they do not able to help me . and they will do not able to give any solution regarding...
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P
ppsharmajaipur
from Malappuram, Kerala
Sep 28, 2010
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Delivery of Defective Product (Spy Pen 16GB)

Address: Jaipur, Rajasthan

I have made online order No.760891 Dt.14.09.2010 with NAAPTOL for spy pen 16GB. The vendor is M/s Aditya Infoteck Haridas Market, Bank Street, Koti, Hyderabad-500095. Challan No. 4555501.Courier Co.handed over the delivery of goods after taken the Rs.1750/- on 24.09.2010. I Checked the spy pen, and found that it was not working. I immidiate called to customer care No. [protected] and complained of goods. He sugested me in a formal way that...
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A
anilthakur12
from Bengaluru, Karnataka
Sep 27, 2010
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Cheap product in high cost

Address: Shimla, Himachal Pradesh

Dear sir ,
As i ordered the kids laptop from the Napptol . and i got it But the Mrp Tag on Kids Laptop is Rs321 Nd also on Walky Talky Rs61. the other small kids watch which is of 20 rs.then total cost of the whole product is 321+61+20=402 Rs and naptol gives me this product in 1499.00 Rs and 200 Rs for shipping charges. so plz do the needful as soon as possible.
And i also confirm the total product cost from the...
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M
MAHESH A. HALARNKAR
from Chennai, Tamil Nadu
Sep 24, 2010
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low value material

Address: Mumbai City, Maharashtra

We have made on line shopping with Naaptol as per their advertisement in Maharashtra Times ( Marathi Newspaper) dt.02.09.10.

We have made the payment through credit card & the same is received at their end on 03.09.10.

We have received the material vied delivery challan no. 4324280 dt.06.09.10.

1) But we have not received Free Hot Lunch Box along with this consignement as shown in their news...
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C
csreddy
from Hyderabad, Telangana
Sep 23, 2010
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I am cheated by naaptol (TCL) Handycam

Address: Hyderabad, Andhra Pradesh

I am ordered NAAPTOL (TCL) DV552 still image digital video camera, by SAKSHI a Telugu news paper advertisement. After 15 Days i a received this through a courier. The Delivery boy SAID, not to open this box until make the payment. I paid 4200 to him and Handed over the Handy cam. To check the working condition There is no battery in the kit.

I purchased again battery from out side. I was eagerly waiting to operate the product...
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R
reachsridhar
from Kolkata, West Bengal
Sep 14, 2010
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Qwerty Smartphone

Address: Nashik, Maharashtra

I had booked for a smart phone vide order no 761380. Till date i have not received the product. Since Sep 4 they have been telling that the same has been picked up by the courier Blue dart.

When I waanted the order to be cancelled i am told to wait for 15 days to get the money back, The customer care (sic) executive says why did you make payment bty Credit card when COD option is avaaliable. This shows their level of confidence.br...
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S
sandeep.fzd
from Ahmedabad, Gujarat
Sep 5, 2010
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refuse to repair purchased phone in guarantee period.

Address: Maharashtra

Hi,
I purchased BOSS e3300 mobile phone through naaptol.com on 1 aug 2010, my order id is 61786.
while purchasing this phone customer care executive told me they will give 6 months seller waranty. i got my phone through blue dart within 7 days of placin order.
though phone was not good as described on naaptool.com but i thinked no problem it will work as basic dual sim phone. but within in one week of purchase, phone...
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shahroonshah
from Delhi, Delhi
Sep 4, 2010
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commits breach of trust to people

Address: Mumbai City, Maharashtra

respectable citizen of india i duty bound to aware all o[censored]. that naaptol.com or naaptol noline shoping co. is fraud co. and cheats innocent people becouse i booked a product wespro camcorder vide order no. 679455 dated 21/08/2010. at the time of booking costumer service provider told me that product will send with in 7 days. payment aleardy received by naap tol by my credit card since from i have not receive my order. when i talk to costumer...
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