Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Feb 19, 2024
Complaints 2335
Resolved
1285
Unresolved
1050
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Naaptol Online Shopping
Customer Service Contacts

Naaptol Online Shopping Phone Numbers

Phone
+91 92 2353 7000
423
176
+91 14 1402 4376
136
95

Naaptol Online Shopping Website

Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mercymini
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a fake register post

Today i have received with scratch & win coupon along with a description letter saying that i have won xuv500 car as the part of the 11th anniversary celebration of naaptol online shopping service pvt. Ltd. The registered speed post saying that i have to contact the given number to redeem the bagged price and to pay the 4%tax in advance after making a call to the help line number of mr. Vikram (Cro officer [protected], [protected]. Address...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vijay012
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Utensils sent were not as shown in tv

Address:Patiya chakarpur khatima udham Singh nagar, Uttarakhand

Naaptol sent me utensils which were not as shown in the and they are not giving the money back everytime i call them they say we will pick back up the product in 24hrs and refund but 1month passed but they have even not collected back the product and doing fraud with everyone by showing shiny utensils on tv and sending small utensils which is played used by children...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Adv Sampath Rekha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake lottery ticket

Address:Nastily mumbai

Provided fake lottery ticket...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rkgaya93
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding poor customer service

Address:Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane West, Thane, Maharashtra 400607

I have ordered the jewelery from the naaptol website which i received on 23rd may which is defected (Attached snap) also it costs me 999rs. So i have raised my complaint and the product got picked up on 24th may.
Then i received a wrong product on 31st may which is some plastic products which i didnt order at all. Then i raised my complaint and they again came and pick my product on july 07. (See attached)
After that i did not...
+4 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Naaptol pvt lt dm block,sector v,salt lake city,kolkata
Website:Naaptol pvt ltd

Rayudu nageswara rao, this is to inform you that your cheque no 529426 of amount thai baht 12, 00, 000.00 has been converted into indian inr 24, 00, 000.00, so it is on hold. You have to clear the charge of foreign remittance fee of rs. 1, 30, 000.00. Please clear the charge. Reserve bank of india....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Ç
Çhocolâte ßoy Rahul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received scratch card

Address:4rh Floor,sigma IT park,TTC INDUSTRIAL Plot no: 203,204,Rabale Navi Mumbai 400701

I have received a letter along with a scratch card saying that naaptol is celebrating its 11th anniversary and providing random coupon cards/scratch cards to its selected customers. On scratching the card, it indicated that i won mahindra xuv500 and was provided with a number to call and send certain documents. Later i was asked to pay 25600/- if i have to claim a car or otherwise 14600/- if i close to encash my price.
"mr. Pasupala...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
ashok dheda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Products not received

Address:Mumbai

Dear naaptol team,

Where is my order???

Saturday day call received in your end & sayed that 24 hours of deliver your products but yet we have not received so plz confirm us whare is sending,

Spacial introduction send you your delivery boy 10 pm to 6 am,

Thanks & regards by
Ashok b maheshwari
Mo :- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Darshangowda8050
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have received a letter as I have won 1200000 from lucky draw

I have received a letter and a coupon stating that I am the lucky winner of Naaptol anniversary so please confirm whether it is fake by seeing these photos...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lakshita and Aishwarya Rai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bed sheet poor quality

Address:JITPL TOWNSHIP ROAD, DERANG

My order no[protected] and complain no[protected] has been registered with you 13 days back but till date naaptol has not responded and not refunded my money-2398/- . I once again request you to kindly refund my money. If my money is not refunded then i will move to the consumer court for cheating the consumer.

Regards
mohan roy
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Someshwar Guduru
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sir I here to inform you that about I bought life daps tablet at online shopping napthol.

Address:Hyderabad
Website:Napthol

I purchased life daps tab in napthol but it is not working please replace it please sir
It has broken I nearly 2 months was trying to call customers care which number was gave by napthol .it not connecting its it's saying not in service. I have spent my schalarship money on it .please take this .and kindly solve the problem. I want to exchange it or repay my amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adi bandi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have received a courier from naaptol

Address:Guntur

I have received a courier from the naaptol and a scratch card of 12l. Can you please confirm whether it is truth or fake...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhargav Bujji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw scam

I got a letter regarding Naaptol birthday celebrations. In that letter I received one coupon and scratched that coupon It Worth's 1200000 rs. Also asking to submit my bank details. I deeply believe it's completely fraudulent and also fake. Please take any action against those fraudsters....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RAVI SHANKAR903400
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1500 rupees refund nahi kiye naaptol ne

Mene 1499 rupees ka product order kiya tha or hume product pasand nhi aaya toh hamne return request kari usi din jis din order delivered hua hamre ghar. Usk baad 21august ko pickup boy product vapis le gya or usk baad mene apne 1500 rupees refund lene k liye 1 din baad call kiya toh naaptol walo ne kaha ki mujh apko voucher bjh dege hum toh mene voucher k liye mana kiya tha ki mujh account mai chaheye meri 1500 rupees amount toh unhone kaha...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Archananv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw fraud

Address:Naaptol

Writing from a village near by Mysore, Karnataka. Our neighbor had bought some products from Naaptol last year. Last month they received a speed post about 12 lakh lucky draw money and these people made her pay around 97, 000 to get the prize money. Even now they r asking her extra amount to get the lucky draw amount. Please note these are village people who have been duped. We have phone no of person who is conversing with her. We can share...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mathur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return defective product

Hi My Name is Anupam Mathur ph. [protected]

I had ordered a sewing machine almost a month ago. The part was defective and I wanted to return the said product.
Its been a month and I have been calling almost daily.
- Customer Care are rude
- Customer Care Cut the phone as soon as they hear I want to return the product
- Few of the call did go through and they have made false promises of return being...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
B.V.G.KRISHNA
from Ramanayyapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

naaptol lucky draw contest coupons. you win rs 12, 00, 000/- in 2 times total amount is rs.25, 00, 000/-

Address:B.V.G.Krishna, Sr.Asst.,Tahsildar Office, I.Polavaram Mandal, E.G.Dist., Andhra Pradesh
Website:[email protected]

I, b. V. G. Krishna, revenue department, east godavari district, andhra pradesh. Naaptol shopping customer. I received registered post 2 times (Two coupons) naaptol lucky draw contest coupons. You win rs 12, 00, 000/- in 2 times total amount is rs.25, 00, 000/-. The naaptol company fraud coupons send to me. Please take serious strict action to the naaptol company....
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sarswathi chavan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Short pcs

Address:Naaptol

Sarswa thi chavan mobile [protected] order no 69199229awb no[protected] Kichenqeen43 short 23pcs exra debit amount 780+500 naaptol officer abhishek reddy MO [protected] bank detail [protected] code 9063 debit abhishek reddy so naaptol short pcs paying after Manu agrawal call[protected] to Sarswathi naaptol officer call yes bank debittexra amout pls short pcs and exra refund...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nshivarama
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service not responding

Address:Krishna REDDY BUILING, YARANDAHALLI HENNAGARA JIGANI POST ANEKAL TALUK BANGALORE DIST

Dear team.
Iam from bangalore.. I booked on 1st august 2020. Naaptol app online booked kitchen queen 43pcs stainless steel storage set.. And paid 2398rupees. I called morevthen 5times.. Customer care told why your booed online and paid online i will not help... Pls why cheeting... Pls help me
Thanks
Shivarama
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Are. 111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consumer dealing

Address:St no 5

Bad consumer dealing you sense how to talk with customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vykuntarao Podugu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money

Address:Vadlapudi, visakhapatnam.

I have placed order in naaptol and returned that order but i am not get refund amount. They send voucher what should i do with that because all products in naaptol are very bad quality. Please refund my money. Order no 64030075....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy