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Naaptol Online Shopping Complaints & Reviews

3.2
Updated: Jun 23, 2025
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Naaptol Online Shopping reviews & complaints page 22

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F
Fin2
Jan 16, 2020
Resolved
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Address: 9/9, Kissangarh, Vasant Kunj, 110070

Twice i placed the order which shown in their advertise, but naptol send me the other company product. I returned the product. I purchased from elsewhere.
Then as i asked for return, then naptol says you can't get back your money. You can purchase only no refund to your bank.
What a bogus talk. If my requirement is not more then my money wastes in naptol.
Naptol should ban in india soon. Only loot is going here.
Feb 17, 2020
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2020
Naaptol Online Shopping Customer Care's response
Dear Customer,
We regret for the inconvenience caused to you.
Please help us with order details at [protected]@naaptol.com so that we can retrieve your details and respond to your query. .
Have a nice day!
[protected]@Naaptol
I have oreder napotol Bombay dyieng bedsheet which is very poor quality and look fake product I am not satisfied with your product I want my money back so pls do the needful my register number with naaptol is [protected] pls help me
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    S
    Sujatha Nithyanandan
    from Bengaluru, Karnataka
    Jan 14, 2020
    Resolved
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    Resolved

    Address: Prakruti Enclave Apartment, 560068

    Hi sir / madam,
    I received a coupon from naaptol stating i have won 24 lakhs, i ignored but continuously i received coupons via registered post, i verified the same with the number provided in the coupon my bad is they gave me letter from rbi with mr. Shaktikanta das signature, naina lal kidwai - gm of hsbc bank stating if you transfer money to our account your gift amount will be transferred within 30 mins. Trusting the signature of rbi governor i sold all my golds and paid them money after two days the number is always ringing no response finally a person called ashok bansal - accountant picked the call and told in 4 working days your amount will be transferred till today there is no response. Can anyone help me on this
    My email id [protected]@gmail.com
    Feb 14, 2020
    Complaint marked as Resolved 
    Naaptol Online Shopping customer support has been notified about the posted complaint.
    Verified Support
    Jan 14, 2020
    Naaptol Online Shopping Customer Care's response
    Dear Sujatha,

    Thank you for highlighting this issue.

    Apologies over the inconvenience caused.

    Please do not invest your valuable money as this a Fraud.

    Henceforth, kindly do not entertain any such calls/emails or sms.

    Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

    Would like to keep you posted that our law enforcement team is investigating into the matter raised.

    Be rest assured as we shall take appropriate action against the same.

    @Team Naaptol
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      L
      Lokurathna
      Jan 14, 2020
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      Address: Kakkinje, 574228

      I have received a scratch card coupon from naaptool asking my bank account details.

      Kindly take it as serious and take action against them if it is fraud.

      If the company is involved or not but responsible for this if it is fraud.

      As per the comments from few, "people are complaining naaptol coupon s are fake don't believe anyone, if we put a case on them also they will not take an action on this."
      Feb 15, 2020
      Complaint marked as Resolved 
      Naaptol Online Shopping customer support has been notified about the posted complaint.
      Verified Support
      Jan 14, 2020
      Naaptol Online Shopping Customer Care's response
      Dear Lokurathna,

      Thank you for writing to Naaptol and for highlighting this issue.

      Apologies over the inconvenience caused.

      Please do not invest your valuable money as this a Fraud.

      Henceforth, kindly do not entertain any such calls/emails or sms.

      Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com

      Would like to keep you posted that our law enforcement team is investigating into the matter raised.

      Be rest assured as we shall take appropriate action against the same.
      @Team Naaptol
      I got one scratch and win card about the XUV 500...i read the same news from here.. dear naaptol if you can please keep our contact numbers and address as safe...
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        J
        JAYESH PATEL9918
        Jan 10, 2020
        Resolved
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        Resolved

        Address: Valsad, Gujarat, 396125

        I have ordered Solar Lantern on 21 Nov 2019 ( Order number[protected] & made payment of 500 rupees through Debit card on the same day, On 05 Dec Naaptol cancel my order with reason could not deliver on my address, After that I have follow up for refund for many times but till date they not refund me.
        My contact number [protected]
        Mar 9, 2020
        Complaint marked as Resolved 
        Naaptol Online Shopping customer support has been notified about the posted complaint.
        Verified Support
        Feb 07, 2020
        Naaptol Online Shopping Customer Care's response
        Dear Jayesh,

        We regret the inconvenience caused to you. Our customer care executive will get in touch with you and address your issue with right resolution which would be up to the mark of your satisfaction.Please feel free to contact at [protected]@naaptol.com.You will receive response within 24 hrs of the mail sent.
        @Team Naaptol
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          K
          Ketanpd
          Jan 9, 2020
          Resolved
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          Resolved

          Address: Nalini Ranjan avenue basantalal Saha road New Alipore Kolkatta West Bengal 700053, Sangli, Maharashtra, 416410
          Website: Naaptol online shopping

          I got fraud on the name of naaptol company
          By two persons named mr Deepak Shrivastav [protected]
          Mr ravi Singh [protected]
          I sent 17500 to them on their account for clearance of prize cheque. He called me for 25 times in day to ask for charges of clearance. But as I got it seems to be fraudulent I mail to the naaptol company they immediately replied me that the things are fraud but I already Sent 17500 in their account. The account number of the people I attached here with for your convenience.
          Feb 10, 2020
          Complaint marked as Resolved 
          Naaptol Online Shopping customer support has been notified about the posted complaint.
          Verified Support
          Jan 10, 2020
          Naaptol Online Shopping Customer Care's response
          Dear Customer,

          Thank you for highlighting this issue.

          Apologies over the inconvenience caused.

          Please do not invest your valuable money as this a Fraud.

          Henceforth, kindly do not entertain any such calls/emails or sms.

          Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com

          Would like to keep you posted that our law enforcement team is investigating into the matter raised.

          Be rest assured as we shall take appropriate action against the same.

          @Team Naaptol
          मुझे naaptol se Ak scratch card ghar pe post office se aay h jisko scratch karne ke bad
          Prize code
          Or usme mobile no diya h
          Helpline no. 9 am to 5 pm
          [protected]
          Kya is bare me mujhe kuch information mil sakti h kya
          Kya ye card galat h ya fir hume bekuf banaya ja raha h
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            P
            pranot
            Jan 3, 2020
            Resolved
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            Ihave recieved a prize winning coupon .i have scratched it and it says u have won 8, 50.000 Rs .Ihave filled a form for receiving the money, ihave submitted my account details, and sent a copy of the form with the scratch card whatsapp no [protected].they replied me back asking to pay Rs 8500 to a account .ac details are State Bank of India Naaptol Pvt Ltd (Karan Kumar Prasad)Ac [protected] ifsc code sbin0002021. my mobile no [protected]
            Feb 3, 2020
            Complaint marked as Resolved 
            Naaptol Online Shopping customer support has been notified about the posted complaint.
            Verified Support
            Jan 03, 2020
            Naaptol Online Shopping Customer Care's response
            Dear Pranot,

            Thank you for highlighting this issue.

            Apologies over the inconvenience caused.

            Please do not invest your valuable money as this a Fraud.

            Henceforth, kindly do not entertain any such calls/emails or sms.

            Incase if you face any such harassment, please make a note of the caller details and intimate us.

            Would like to keep you posted that our law enforcement team is investigating into the matter raised.

            Be rest assured as we shall take an appropriate action against the same.

            @Team Naaptol
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              A
              Jan 3, 2020
              Resolved
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              Resolved

              Address: Prakasdeep building connaught place new Delhi, New Delhi, Delhi, 110001
              Website: www.napptol shopping. Com

              Sir हमने napptol से शॉपिंग किया था उसमे हमारे पिता ravindra kushwaha का 8, 50, 000 का एक कूपन डाक द्वारा घर आया हमने उनके कहने उसे साथ में फॉर्म था हमने उसे अकाउंट नंबर ifsc कोड bhar के whatsapp kar दिया उसके बाद वो बोले कल तक thahariye उसके बाद वो registration fees उन्होंने 8, 50, 000 का 1% माँगा हमने वह भी दिया फिर बोल रहे हैं कि 18, 600 आप अपना जीएसटी clear कीजिए तो आपका तुरंत पैसा आपके खाते मे चाला जाएगा फिर हमने वह भी डाला उसके बाद बोल रहे हैं कि आपका तीन %income tax लगेगा यानी 25000 sir क्या ये सब सही है sir
              Feb 4, 2020
              Complaint marked as Resolved 
              Naaptol Online Shopping customer support has been notified about the posted complaint.
              Verified Support
              Jan 03, 2020
              Naaptol Online Shopping Customer Care's response
              Dear Abhay,

              Thank you for highlighting this issue.

              Apologies over the inconvenience caused.

              Please do not invest your valuable money as this a Fraud.

              Henceforth, kindly do not entertain any such calls/emails or sms.

              Incase if you face any such harassment, please make a note of the caller details and intimate us.

              Would like to keep you posted that our law enforcement team is investigating into the matter raised.

              Be rest assured as we shall take an appropriate action against the same.

              @Team Naaptol
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                J
                Jitendrakumar Patil
                Jan 2, 2020
                Resolved
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                Address: Raigad, Maharashtra, 402108

                Muze ek letter or scratch coopen bheja or 750000 ki amt jit liya.
                750000 ke 1% 7500 bhor to bank me takal jama ho jayegA. Maine 7500, jama karne ke baad massage ayaw 3% GST ke 22500 bhor vo bi kiya fir massage ayaw 15000 ka Income Tax bhari. Vo maine nahi bhara. Aur maine company se baat ki to unhone muze sirf 7500 first bhario fir ho jayega maine bhed.ab bol rahe ki RBI ka code mang ana paDega.
                Meri apse request hai ki mai das gaya hu muze Nyay milale fikir
                Jitendra patil [protected]
                Feb 3, 2020
                Complaint marked as Resolved 
                Naaptol Online Shopping customer support has been notified about the posted complaint.
                Verified Support
                Jan 03, 2020
                Naaptol Online Shopping Customer Care's response
                Dear Jitendra,

                Thank you for highlighting this issue.

                Apologies over the inconvenience caused.

                Please do not invest your valuable money as this a Fraud.

                Henceforth, kindly do not entertain any such calls/emails or sms.

                Incase if you face any such harassment, please make a note of the caller details and intimate us.

                Would like to keep you posted that our law enforcement team is investigating into the matter raised.

                Be rest assured as we shall take an appropriate action against the same.

                @Team Naaptol
                Dear Concern I had purchased the life daps tab through order no 63067597 dated 14.11.2019 .The complain details is, this is not proper working also problem in touching and processes is very slow.The tamper also splinting.

                need your support as it has 1 year warranty.
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                  V
                  Vj riyakZ
                  from Kollam, Kerala
                  Dec 28, 2019
                  Resolved
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                  Resolved

                  Address: Coimbatore, Tamil Nadu, 641025

                  Hi, i'm rama k, cell: [protected].

                  Recently i have received a lucky draw letter with naaptol letter head and director sign with seal saying i have won rs. 1 lakh prize and had given the contact number to reach out as [protected]. And also asked not to contact the company customer care service regarding this. Can you verify and let me know is this a valid one or fraudulent activity.

                  Sl no. E398966
                  Redemption code: x3rvv

                  Regards,
                  Rama
                  Jan 30, 2020
                  Complaint marked as Resolved 
                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 30, 2019
                  Naaptol Online Shopping Customer Care's response
                  Dear customer,

                  Thank you for writing to Naaptol and for highlighting this issue.

                  Apologies over the inconvenience caused.

                  Please do not invest your valuable money as this a Fraud.

                  Henceforth, kindly do not entertain any such calls/emails or sms.

                  Incase if you face any such harassment, please make a note of the caller details and intimate us.

                  Would like to keep you posted that our law enforcement team is investigating into the matter raised.

                  Be rest assured as we shall take an appropriate action against the same.

                  @Team Naaptol
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                    N
                    naveenrajteli
                    from Palackattumala, Kerala
                    Dec 24, 2019
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                    We have received the attached document today...
                    Is it legitimate and can we accept the terms and conditions and proceed with the same?? kindly confirm if this is legitimate and we can proceed further??
                    Expected an early reply

                    Thanks and Regards
                    Naveen Raj Teli
                    [protected]
                    naveenraj.[protected]@gmail.com
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                      T
                      TarunMaddy
                      from Hyderabad, Telangana
                      Dec 24, 2019
                      Resolved
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                      Resolved

                      We have received a scratch card and we have got mahindra xuv 500 in that and they provided some whatsapp numbers to send documents and in return we got a call to pay money as a service tax. I paid the amount and after i clear them it is a fake by seeing this portal we have understood that it is fraud. Naaptol have take action on these kind of people. How the confidentally information of mobiles nos and address are leaking to third parties.
                      My sincere request is to take perfect action on these kind of people
                      Please take action
                      Jan 25, 2020
                      Complaint marked as Resolved 
                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 24, 2019
                      Naaptol Online Shopping Customer Care's response
                      Dear Tarun,

                      Thank you for writing to Naaptol and for highlighting this issue.

                      Apologies over the inconvenience caused.

                      Please do not invest your valuable money as this a Fraud.

                      Henceforth, kindly do not entertain any such calls/emails or sms.

                      Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

                      Would like to keep you posted that our law enforcement team is investigating into the matter raised.

                      Be rest assured as we shall take an appropriate action against the same.

                      @Team Naaptol
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                        S
                        Satyajeet Joshi
                        from Pune, Maharashtra
                        Dec 24, 2019
                        Resolved
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                        Address: Pune, Maharashtra

                        I have received 2 letters till now claiming to offer 7.5 lakhs! I know that is fraud. My concern is how is that my details like phone number, address have been acquired by that fraud person? The person on the other line is asking for bank account details and also demanding 1000 rs advance. Kindly look into this matter. Otherwise we will lose trust on your company
                        Jan 24, 2020
                        Complaint marked as Resolved 
                        Naaptol Online Shopping customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 24, 2019
                        Naaptol Online Shopping Customer Care's response
                        Dear Satyajeet,

                        Thank you for writing to Naaptol and for highlighting this issue.

                        Apologies over the inconvenience caused.

                        Please do not invest your valuable money as this a Fraud.

                        Henceforth, kindly do not entertain any such calls/emails or sms.

                        Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

                        Would like to keep you posted that our law enforcement team is investigating into the matter raised.

                        Be rest assured as we shall take an appropriate action against the same.

                        @Team Naaptol
                        My order id is 63067597 and recd dated is 13.11.2019.

                        Only I have used 5 days and then after suddenly display is not working .

                        please resolve the issue as per below mention order otherwise we will go to legal authority
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                          K
                          Kusuma143
                          Dec 21, 2019
                          Resolved
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                          Resolved

                          Hi sir, i am nayakar i'm from amalapuram, andhrapradesh. Yesterday i got a registered post from naaptol and i received that certificate and scratch card as winning to 12, 00, 000. So i call upto prize helpline number so they said to give my account detailed so i gave to them. Is this correct or wrong. Are you really made a lucky draw for 10th birthday anniversary of naaptol. If we proceed for next step is this correct or wrong to proceed
                          Jan 29, 2020
                          Complaint marked as Resolved 
                          Naaptol Online Shopping customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 23, 2019
                          Naaptol Online Shopping Customer Care's response
                          Dear Kusuma,

                          Thank you for highlighting this issue.

                          Apologies over the inconvenience caused.

                          Please do not invest your valuable money as this a Fraud.

                          Henceforth, kindly do not entertain any such calls/emails or sms.

                          Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

                          Would like to keep you posted that our law enforcement team is investigating into the matter raised.

                          Be rest assured as we shall take an appropriate action against the same.

                          @Team Naaptol
                          Hi sir, i am annapurnamma i'm from karnataka . Yesterday i got a registered post from naaptol and i received that certificate and scratch card as winning to 12, 00, 000. So i call upto prize helpline number so they said to give my account detailed so i gave to them. Is this correct or wrong. Are you really made a lucky draw for 10th birthday anniversary of naaptol. If we proceed for next step is this correct or wrong to proceed
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                            B
                            Bhavesh Babre
                            from Mumbai, Maharashtra
                            Dec 8, 2019
                            Resolved
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                            Resolved

                            Address: At & post Chinchani ( vavrol ali ) tal-dahanu dist -palghar, Thane, Maharashtra, 401503

                            We have received a scratch card and we have got mahindra xuv 300 in that and they provided some whatsapp numbers to send documents and in return we got a call to pay 20000rs as a service tax. By seeing this portal we have understood that it is fraud. Naaptol have take action on these kind of people. How the confidentally information of mobiles nos and address are leaking to third parties.
                            Please take legal action on it.
                            Jan 10, 2020
                            Complaint marked as Resolved 
                            Naaptol Online Shopping customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 09, 2019
                            Naaptol Online Shopping Customer Care's response
                            Dear Bhavesh,

                            Thank you for writing to Naaptol and for highlighting this issue.

                            Apologies over the inconvenience caused.

                            Please do not invest your valuable money as this a Fraud.

                            Henceforth, kindly do not entertain any such calls/emails or sms.

                            Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

                            Would like to keep you posted that our law enforcement team is investigating into the matter raised.

                            Be rest assured as we shall take an appropriate action against the same.

                            @Team Naaptol
                            Received 12 Lacs Lottery Coupon And We Have Verified All Details In Google And Particular Naaptol Website. Its Fake And Fraud.
                            Please Help Me And Don'T Encourage This Kind Of Fraud Site. Take This Action.
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                              M
                              manepalli gurudev
                              from Mumbai, Maharashtra
                              Nov 28, 2019
                              Resolved
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                              Resolved

                              Address: Swasthik buildings Nazrul islam avenue rajarhal vip road tegheria kolkata 700157, Kolkata, West Bengal

                              We have received a scratch card and we have got mahindra xuv 500 in that and they provided some whatsapp numbers to send documents and in return we got a call to pay 14000rs as a service tax.i am pay the amount and after i clear them it is a fake By seeing this portal we have understood that it is fraud. Naaptol have take action on these kind of people. How the confidentally information of mobiles nos and address are leaking to third parties.
                              My sincere request is to take perfect action on these kind of people
                              Please take action
                              Dec 30, 2019
                              Complaint marked as Resolved 
                              Naaptol Online Shopping customer support has been notified about the posted complaint.
                              Nov 28, 2019
                              Updated by manepalli gurudev
                              Their msgs and payment details
                              Please take action immediatly

                              Verified Support
                              Nov 29, 2019
                              Naaptol Online Shopping Customer Care's response
                              Dear customer,

                              Thank you for writing to Naaptol and for highlighting this issue.

                              Apologies over the inconvenience caused.

                              Please do not invest your valuable money as this a Fraud.

                              Henceforth, kindly do not entertain any such calls/emails or sms.

                              Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

                              Would like to keep you posted that our law enforcement team is investigating into the matter raised.

                              Be rest assured as we shall take an appropriate action against the same.

                              @Team Naaptol
                              I have got a scratch card and a latter they are saying i have won the xuv500 car and they are saying to pay 25000 as tax. so what should i have to do. it is fake or geunin. plz help me out .
                              I got a scratch card from naptol. It is fake or real for naptol 11 the anniversary
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                                S
                                Swayam sai
                                from Mumbai, Maharashtra
                                Nov 27, 2019
                                Resolved
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                                Resolved

                                Sir i have ordered a magic wrench which was delivered in 23rd november. They have told that in 24to48 hours they will take the product return. The product was of rs 499/- but in flipkart amazon its price was 199/- only therefore i thought to return the product and get my cash back but they are telling me, our senior team will call you after 24, 48 hours daily not giving proper information...
                                Dec 31, 2019
                                Complaint marked as Resolved 
                                Naaptol Online Shopping customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 27, 2019
                                Naaptol Online Shopping Customer Care's response
                                Dear Swayam,

                                We regret the inconvenience caused to you.

                                Request you to kindly write back to us with the order id and your register contact details at [protected]@naaptol.com so that we can retrieve your details and respond to your query.

                                Awaiting your earliest revert and be rest assured of a complete resolution from our end.

                                We deeply value your relationship with Naaptol and are committed to providing the highest level of products & services.

                                @Team Naaptol
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                                  K
                                  kan_deopa
                                  Nov 26, 2019
                                  Resolved
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                                  Resolved

                                  We have received a scratch card and we have got 7, 50, 000 rupees in that and they provided some random numbers to send documents and in return, we got a call to pay 14000rs as a service tax. By seeing this portal we have understood that it is fraud. Naaptol have take action on these kind of people. How the confidential information of mobiles nos and addresses are leaking to third parties.
                                  My sincere request is to take perfect action on these kinds of people and naaptol company as well..
                                  Dec 29, 2019
                                  Complaint marked as Resolved 
                                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 27, 2019
                                  Naaptol Online Shopping Customer Care's response
                                  Dear kan_deopa,

                                  Thank you for writing to Naaptol and for highlighting this issue.

                                  Apologies for the inconvenience caused.

                                  Please do not invest your valuable money as this a Fraud.

                                  Henceforth, kindly do not entertain any such calls/emails or SMS.

                                  In case if you face any such harassment, please make a note of the caller details and intimate us.

                                  Would like to keep you posted that our law enforcement team is investigating the matter raised.

                                  Be rest assured as we shall take appropriate action against the same.

                                  @Team Naaptol
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                                    M
                                    Mrugesh315
                                    Nov 26, 2019
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                                    Address: Ahmedabad, Gujarat, 382350

                                    My Father have purchased smart watch from naaptol via telephonic call. Smart watch was delivered on 23rd October 2019 and payment mode was Cash On Delivery, which didn't like by him and raised a refund request on 23rd of October 2019.

                                    Customer care was rude on ask for refund... plus they were forcing me to take naaptol voucher. As I don't like any other product still they were forcing to take the voucher.

                                    Later after so many calls and request they initiated the request. It took almost 5-7 days to do it.

                                    Customer care said to wait for 1-2 working days for process the request and they will share the number to which I have to share bank account number for payment refund process.

                                    Till that time to current date 26th November 2019, ALREADY A MONTH, neither heard back from them nor refunded money.

                                    Pathetic and unpleasant shopping experience .

                                    Don't make customer fool, instead value them.

                                    Please help me to get my money refund and inform on same.
                                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 28, 2019
                                    Naaptol Online Shopping Customer Care's response
                                    Dear Customer,

                                    We regret for the inconvenience caused to you.

                                    With reference to your complaint, we would like to inform you that we are initiating refund for order id 62454593.

                                    Please be informed that refund have processed through NEFT and it will take 2-3 working days for the amount to reflect back in your account.

                                    Request your patience in the interim.

                                    Be assured of complete & satisfactory resolution.

                                    @Team Naaptol
                                    Nov 30, 2019
                                    Updated by Mrugesh315
                                    Thanks for an update team Naaptol !
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                                      R
                                      Rohith Kakubal
                                      from Bengaluru, Karnataka
                                      Nov 26, 2019
                                      Resolved
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                                      Resolved

                                      Address: 560078

                                      Order no: 63346478
                                      Product does not switch on, when spoke to customer care, they say insert sim and switch it on. I mean we are not illiterates that we don’t understand how to turn a tablet on. When asked for refund, it seems they don’t have that in their policy. The customer care executives don’t know how to talk to customers. Don’t ever buy anything from naaptol. My mom saw the ad on tv and bought this. I would like to file a complaint against naaptol
                                      Dec 27, 2019
                                      Complaint marked as Resolved 
                                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 26, 2019
                                      Naaptol Online Shopping Customer Care's response
                                      Dear Customer,

                                      We regret for the inconvenience caused to you.

                                      With reference to your complaint for order no. 63346478, we are hereby processing refund through NEFT.

                                      Kindly follow the below mention steps for free pick-up:

                                      1. Please pack the complete product in travel worthy packaging.

                                      2. Delhivery courier boy will come to pick the product at your doorstep within 2-3 working days.

                                      It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

                                      We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

                                      @Team Naaptol
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                                        L
                                        lolo gk
                                        from Harihar, Karnataka
                                        Nov 22, 2019
                                        Resolved
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                                        Resolved

                                        Address: Kasaragod, Kerala, 671324

                                        The touch screen of lifedaps is broken. I had called d customer care of this company. But it says number does not exist. So called naaptol to get a suitable contact number. But they were not able to provide it. They don't even know that the company does not have a legal contact number nor service providing shops. I need the touch screen cause i hardly have used it for 4 months. When i called the cc of naaptol, the cc lady promised to provide the contact number for the servicing shop but then hung up on me. Totally rude!!! My contact number is [protected].
                                        Dec 24, 2019
                                        Complaint marked as Resolved 
                                        Naaptol Online Shopping customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 23, 2019
                                        Naaptol Online Shopping Customer Care's response
                                        Dear Customer,

                                        We regret for the inconvenience caused to you.

                                        With reference to your complaint for order no. 58207425, we request you to visit below mention LIFEDAPS service center for service.

                                        LIFEDAPS SERVICE: LIVE INFOTECH AND SERVICES; Address - 3RD FLOOR KOTTOOR PLAZA W C HOSPITAL ROAD THYCAUD TRIVANDRUM KERALA 695014 Contact Person - ANVAR.A, Contact Number- [protected].

                                        LIFEDAPS SERVICE: Adr Technologies; Address - 40/8092 1St Floor Dd Junction Bldg Near Shenoys M G Road, Cochin, Ernakulam, Kerala-682035 Contact Person - Santosh, Contact Number - [protected].

                                        We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

                                        @Team Naaptol
                                        To jugol parekh
                                        Address - Banaikala Block Chako, po-Joda kenjher orissa
                                        Mobile [protected]
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