Naaptol Online Shopping Complaints & Reviews

Dear sir mere dwara naaptol shoping se ek pen spy camera or ek spy camera car key chain order number 63021247 pr mngvaya gya jo ki muje date 11/12/19ko delivered hua. Total cost 1398 rs mere dwara pay kiya gya ab muje vo psnd ni aara q ki uski video quality achi ni h mene usko return k liye apply kiya date 18/12/19ko jiska number 41269201 mila naaptol customer cayer vale ka khena h ki aapko pesa refund ni hoga aapko un peso se naaptol se shoping hi krni hogi jo ki phele esa kuch ni btaya gya muje is company se shopping ni krni mera pesa muje vaps kre or abi apna prodect b baps nhi le k jare h apna product baps le or mere pese baps kre n ki refund bauchers. Thank u.

Nov 28, 2019

Complaint marked as Resolved

Pese baps nhi kiye h sb details bhej chuka hu fir b msg aara h vaucher bn gya h jisse only shopping kr skte h muje pesa refund cahiye. Thank u

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 63021247, we are hereby processing product refund through NEFT.

We regret to inform you that, as per confirmation received from the logistic team, we will not be able to arrange the pickup as there is no pick up facility available at your location.

Request you to ship the product back to us through any local courier (via road) and share the dispatch details for the same so that we can track the parcel.

Send the product to the below mentioned address:-

Naaptol Service Warehouse:
DTDC 3PL & FULFILMENT LTD
KHASRA NO. 1234/3/1
RAJOKRI
NEW DELHI - 110038

It would take 4-5 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

Request you to kindly share the scanned copy of the courier receipt so that we can reimburse the charges for you.

Please be informed that courier receipt is essential to claim the reimbursement.

Meanwhile, we would request you to share the Bank A/c details of “SHIV PARTAP SINGH” at Backoffice.[protected]@naaptol.com so that we can process your refund accordingly.

Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol

Nov 28, 2019

Updated by Shiv pratap bhati Problem sholv ni ho pa rhi h sir order return kr diya h curiyr sleep account detail sb le li h jo manga bhej chuka hu fir muje msg aara h ki aapke refund vaucher bn gye h jinse aap shopping hi kr skte ho naaptol se jbki muje pese return cahiye mere account m so please muje pese refund kiye jay. Thank u

Nov 28, 2019

Updated by Shiv pratap bhati Sir solution ni ho pa rha h sb details bhej chuka hu mera pesa nhi mil pa rha h muje pese cahiye napptol msg kr rha h return voucher bn gya h jisse only shopping kr skte h muje pese cahiye mere account m. Thank u.

Verified Support

Nov 28, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

With reference to your complaint, we would like to inform you that we are initiating refund for order id 63021247.

Please be informed that refund have processed through NEFT and it will take 2-3 working days for the amount to reflect back in your account.

Request your patience in the interim.

Be assured of complete & satisfactory resolution.
@Team Naaptol

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K

Kabil.S

from Tiruchirappalli, Tamil Nadu

Nov 26, 2019

"naaptol" online merchant & "naaptol lucky draw" scam persons are collective field person (same group thief's) i will said it true, bcoz naaptol brand there is no reaction taken for that fraudulent persons, lucky draw tactics is naaptol online merchant "secret business" we can call him as a group of thief's company...

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Address: Naaptol Online shopping Pvt Ltd DN 32 Sector v Salt Lake, Kolkata, 700091, 307026

I have received a letter from naaptol mentioning that we have won 4, 30, 000 cash prize in a scratch and win lucky draw. The letter is received from kolkata-:

Naaptol online shopping pvt ltd
Dn 32 sector v salt lake, kolkata, 700091
Helpline number to redeem the prize: [protected]

The person asked for bank account number, ifsc code and account holder name to transfer the money.

I am sure this is a fake letter.

Naaptol - please take strict action on him who sending this fake voucher.

Dec 19, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

The documents (letter and scratch card) received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.
@Team Naaptol

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Address: Naaptol Online shopping Pvt Ltd City tower complex, Sasthitala lane, Atghara, New Town, Kolkata, West Bengal, 700052

I have received a letter from Naaptol mentioning that we have won 750000 cash prize in a scratch and win lucky draw. The letter is received from Kolkata-:

Naaptol Online shopping Pvt Ltd
City tower complex, Sasthitala lane, Atghara, New Town, Kolkata, WB 700052

[protected] Helpline number to redeem the prize

The person asked for bank account number, IFSC code and account holder name...

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6 Comments

I purchased a juicer set pack vide order number 62917788, on 4nov 2019 offer in respect of naaptol offer in which 3juicer was shown to deliver in 399rs but only 1brocken set has been delivered to me, on 08nov.2019 n when i complained then they decline to deliver me other sets dat i had offered. Kindly take suitable action as soon as possible against them because they cheated to consumer by showing wrong adds n providing incomplete orders🙏

Dec 10, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 62917788, we are hereby processing refund through NEFT.

Kindly follow the below mention steps for free pick-up:

1. Please pack the complete product in travel worthy packaging.

2. Delhivery courier boy will come to pick the product at your doorstep within 2-3 working days.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

Meanwhile, we would request you to share the Bank A/c details of “SHIVA ADHIKARI” at [protected]@naaptol.com so that we can process your refund accordingly.

Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol

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K

keerthimanavarapu

from Vijayawada, Andhra Pradesh

Nov 20, 2019

Dear sir i got a leteer from naptol for winning a lucky dip and they sent scratch card to me nad they told to deposit 8500 amount on security deposit purpose is it true lucky dip or any fraud ...shall i pay the security deposit of 8500 rupees pls give some answer to the issue

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Address: Chennai, Tamil Nadu

Customer support executive not informed about expiry but found it got expired when tried placing order from the issue date of voucher.
Please either reactivate the voucher or issue new voucher.

For your reference, cancelled order no.34711369 trried to place the order with voucher.

Msg also not shows the voucher expiry date.

Thanks
Rajkumar
[protected]

Dec 10, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 34711369, we would like to inform you that validity of voucher has been extended for next 10 days.

Please feel free to get in touch with our Customer care at[protected] /[protected] or visit www.naaptol.com to redeem the same.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol

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Address: Katihar, Bihar, 854104

Website: naaptol.com

I ordered a product (43 pcs coloured stainless steel storage set) from naaptol after watching the advertisement on 10th october 2019 but the received product was short in quantity, broken and very small in size.in received order instead of receiving 43 pcs of storage set, i only received 20 storage set. I called customer care to request a refund in cash but they only provide bouche of the same amount. Since the company's advertisement is just a lie, i don't want to buy any product from them. So, i only prefer hard cash for the exchange of the product. (Contact number : [protected])

Dec 6, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 62164931, we are hereby processing refund through NEFT.

Kindly follow the below mention steps for free pick-up:

1. Please pack the complete product in travel worthy packaging.

2. E-com courier boy will come to pick the product at your doorstep within 2-3 working days.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

Meanwhile, we would request you to share the Bank A/c details of “SANJAY KUMAR JHA” at [protected]@naaptol.com for records.

Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol

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S

Somobrita Sen

from Delhi, Delhi

Nov 7, 2019

Fraud posts from India Post.Naaptol.com is doing all this... isn't it? These men are part of it.They are constantly calling me to send my details for registration in the lucky draw.

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Prakrithi Ahir

from Idukki, Kerala

Nov 13, 2019

Defective product they sent .. they did not acept my complaint kept fooling me thy gve diffrnt num cl this dept that dept and wasted my time I want my money’s back

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R

Reeta Kelkar

from Delhi, Delhi

Nov 13, 2019

Don't want to buy anything still getting calls and the one who is calling is talking cheap and the language he is using is intolerable.

Please train your employees properly

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Today (30th october2019 )my father has received a register posted letter from naaptol in which there was a lucky coupon and a letter for winning the contest.
when he scratched that coupon he won Rs. 7, 50, 000 as cash prize money and then i contacted with the given help line number. after calling there a man he asked me the prize code and i have shared it with him and then he asked me for bank details. unffortunately by mistake i have shared the bank details with him on whatsapp ([protected]- this is the whatsapp no. of that person) . That person then said me to pay 1% service tax of that winning prize money and he has shared his bank details [ SHRINATH BANDARI, S.B.I, A/C no. [protected], IFSC code : Sbin0011140].After that i contacted with naaptol's customer care and then i found that all these things are fake things.
This is my humble request to the company to take some action against this issue.

Dec 2, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

The documents (letter and scratch card) received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.

@Team Naaptol

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Y

yash Khullar

from Mumbai, Maharashtra

Nov 8, 2019

Sir I am ordering again & again one item laundry hanger, payment already done but still not delivered, cancelled on time of delivery again & again by company.i m waiting from 3months.please see this matter and reply.screenshots of order is attached with this complaint.thanks.

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yash Khullar's reply, Nov 3, 2019

Order# 62246395 for Kawachi Laundry Hanger of Rs 2398.00/- is Expected to Reach by 11Nov . Track at nptl.in/tr/o/RNjYyMjQ2GMzk1NQ==Z

yash Khullar's reply, Nov 3, 2019

This is completely fraud

yash Khullar's reply, Nov 3, 2019

This is completely fraud

yash Khullar's reply, Nov 3, 2019

An attempt to deliver your order has been unsuccessful. For any Query/Feedback, click http://bit.ly/2lViLJC to WhatsApp us between 10 am to 7 pm.

yash Khullar's reply, Nov 3, 2019

Please see this matter on urgent basis, this is wrong, I m waiting g of item after payment from 3months.

R

r.yegova immanuvel

from Chennai, Tamil Nadu

Nov 14, 2019

[protected]

Reply

r.yegova immanuvel's reply, Nov 13, 2019

Life plus by laps screen broken please replace sir or madam

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Address: #23 kaaranji katte Housing board, Hassan, Karnataka, 573211

We have got a lucky 'scratch & win' card by naptool online shopping pvt ltd. According to that scratch card we use to send them kyc documents in which they have provided a whatsapp number and afterwards they had sent a picture to us of a document said that if you you want car delivered you should pay 25, 600.00rs and if you are not willing to purchase car you can get money of 4, 80, 000.00rs only for that we wanna pay 1% of that money that means 48, 000.00 rs so we doubted it i willing it to complaint.

Dec 3, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

The documents (letter and scratch card) received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.

@Team Naaptol

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Address: Rohini Studio, Ponekkara, Kochi, Ernakulam, Kerala, 682 041

I purchased a canon printer. They told mrp was 4500 and it is offer at 3800. When i got i saw mrp is 3800. Made repeated complaints but no use.

Now i get a letter from naptol telling i have won rs. 750000 as prize money and to give the bank details. I know it is a fraud. I did not give bank details and getting repeated calls.

What is going on some frauds are looting the public in day light by tv programs and nothing is being done.

Nov 29, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

The letter received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.

@Team Naaptol

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Address: Chowk lucknow, Lucknow, Uttar Pradesh, 226001

I got a letter by post stating that since its a 11th anniversary celebration naaptol has organised a random lucky draw contest and enclosed a scratch coupon. I knew straight away its fishy since the content and all doesnt look genuine at all also the letter states of me paying courier charges etc for the prize. Checking online found many are getting either calls or just coupon letters. Also his site doesnt look legit naaptolonlineluckydraw.com or is it?

Please take strict action..

Post send resi address.

Naaptol company not recommend online shopping.

Nov 28, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Oct 22, 2019

Updated by ashishku12 I got a letter by post stating that since its a 11th anniversary celebration naaptol has organised a random lucky draw contest and enclosed a scratch coupon. I knew straight away its fishy since the content and all doesnt look genuine at all also the letter states of me paying courier charges etc for the prize. Checking online found many are getting either calls or just coupon letters. Also his site doesnt look legit naaptolonlineluckydraw.com or is it?

Please take strict action..

Post send resi address.

Naaptol company not recommend online shopping.

Verified Support

Oct 23, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

The documents (letter and scratch card) received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.
@Team Naaptol

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S

Shreyas Teggi

Apr 4, 2022

I received a letter and a scratch card from naaptol for its 12th anniversary. I have been asked to pay the courier charges for the gift. Please confirm if this is fake or genuine

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Address: Burhanpur, Madhya Pradesh, 450331

I got a scratch card by post from naaptol which says I have won 7.50000 rs cash prize in lucky draw. With a helpline no. On it . [protected], when I called he asked for my bank details on WhatsApp. Now I m worried about my account. I called naaptol customer care to ask whether they are celebrating their 11th anniversary so they said no nothing is like that . I think it’s a fraud. Please suggest what should I do ?

Nov 18, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Naaptol Online Shopping Customer Care's response Dear customer,

Thank you for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/mails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.
@Team Naaptol

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A

Akhilesh Udupa

from Mudigere, Karnataka

Oct 22, 2019

We got a registered letter by the name of naaptol with scratch card and saying that we got 120000/- prize many . So please don't provide our details to third parties.

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B

Bhaskar Amirishetty

from Mumbai, Maharashtra

Oct 23, 2019

We received a lucky draw scratch card that mentioned XUV 500... we felt happy and called that number mentioned over there... they asked me to send adhar card and other scratch card pics... we did it in morning... after seeing in online we got to know it’s total fraud... pl take action against this...

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Address: PASHMINA SERENE, 14TH FLOOR, 502, 165 d KHAREGHAT rOAD, HINDU COLONY, DADAR E),, Mumbai City, Maharashtra, 400014

Called on +91-[protected] (Call centre) at 7.27pm today 9th october 2019.

An associate named "sanjay" was very rude and uncouth & refused to help or transfer call to another associate or supervisor or manager to get my old issue of order placed on 29th sept and not yet delivered.

Even today the associate verified the system has old address.

The address since 29th october has been updated by them but my parcel is delivered to an old address.

I have an sms confirmation on 30th september 2019 at 11.36 am that delivery address has been validated and order dispatched.

Till date i dont have my order #61844917 has not been delivered to me & they are very abusive & non co-operative...

The associates on the call are very rude and uncultured all the time.

They refuse to transfer the call to a senior and are sitting only to trouble humble customers like me who are so very educated and cultured senior citizens

Naaptol must be shut and sorry for their behaviour

Dr dara e rupa
Chairman & md
Industrial marine & oilfield services (Imos)
Cell: +91-[protected]
Email: [protected]@hotmail.com

Nov 11, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

Naaptol Online Shopping Customer Care's response Dear Dara,

We regret the inconvenience caused to you. Our customer care executive will get in touch with you and address your issue with right resolution which would be up to the mark of your satisfaction.Please feel free to contact at [protected]@naaptol.com.You will receive response within 24 hrs of the mail sent.
@Team Naaptol

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S

Suneeshpakku

from Srinagar, Jammu and Kashmir

Oct 17, 2019

Yesterday i received a call from Naaptol online company. they were asking me to deposit the sum of Rs.7500/- in his account o as the asking that i won the car. and demanding money against taxes of car... Is this genuine of fraud. please help

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J

Jaskiran27

from Kodar, Telangana

Oct 28, 2019

Got a letter by post stating that since its a 11th anniversary celebration naaptol has organised a random lucky draw contest and enclosed a scratch coupon.Also i have shared account no and ifsc code..Hope it doesn’t wrong.
kindly do the needful against these frauds.

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Address: 4/209 water tank pichampalayam,inam biroji(po), Veerapandi(via),salem (dt)., 636308

I have received a scratch card from naaptol that i won 12 lakhs with financial manager vikash kapoor signature.
They mentioned all the taxes will be levied on winner and cannot be adjusted in prize money.
Contact number to call and redeem is given as[protected]getting team is busy with other calls) & [protected] (Switched off & also this is available in whats app with naaptol as its profile picture)

Nov 12, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

The documents (letter and scratch card) received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.
@Team Naaptol

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Address: pune, 411044

Fraud message in the name of naaptol - win 1st prize mahindra xuv500 car

Naaptol
Congratulatians you are winner of naaptol company online shopping you win 1st prize mahindra xuv500 car rs.1350000/- registration service charges deposit rs.9500/- only for details call us customers helpline; toll free-[protected] //
Onlineshopmarket.in

Please action such frauds

Nov 4, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

Thank you for highlighting this issue.

Apologies over the inconvenience caused.

The message received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.

@Team Naaptol

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M

mittal security service

from Mumbai, Maharashtra

Oct 8, 2019

क्या आपका अकाउंट नंबर यही है
Naaptol.pvt.ltd

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A

Avantika mandavkar

from Noida, Uttar Pradesh

Oct 23, 2019

Dear sir

Please retunt my product and retunt my payment

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Sir, it is my humble request to refund my money. Because it's been one and a half months that my order is not been delivered against my refund voucher. No. (Ntcvssux51) although i complained several times to the customer service. They continuously assured me that your product is out of stock. But today when i again called they said your address is not correct. So either you deliver the product or return my money as soon as possible....

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Address: Meerut, Meerut, Uttar Pradesh, 250002

I have received a scratch card from naaptol that i won 12 lakhs with financial manager vikash kapoor signature.
They mentioned all the taxes will be levied on winner and cannot be adjusted in prize money.
Contact number to call and redeem is given as[protected]getting team is busy with other calls) & [protected] (Switched off & also this is available in whats app with naaptol as its profile picture)
-sanjeev

Naaptol Online Shopping customer support has been notified about the posted complaint.

Sep 27, 2019

Updated by mittal security service I have received a scratch card from naaptol that i won 12 lakhs with financial manager vikash kapoor signature.
They mentioned all the taxes will be levied on winner and cannot be adjusted in prize money.
Contact number to call and redeem is given as[protected]Getting team is busy with other calls) & [protected] (Switched off & also this is available in whats app with naaptol as its profile picture)
-sanjeev

Verified Support

Sep 28, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

The documents (letter and scratch card) received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.

@Team Naaptol

Sep 29, 2019

Updated by mittal security service State bank of india
Naaptol.pvt.ltd
Ac-[protected]
Ifsc code-sbin0000053
क्या यह आपकी कंपनी का अकाउंट है

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Address: Mumbai City, Maharashtra, 400703

(Fraud) do not do any products from naaptol.

I have brought some stuff from naptol last week, as in the ad its says that try for 2 days & if you don't like it then you will get your money back.

Within 24 hrs i requested for a refund, they told someone will collect the stuff but latter they closed the complaint saying there is no warranty on this product.
So i feel like cheated.

[protected]/50

Oct 28, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 61244981, we are hereby processing refund through NEFT.

Kindly follow the below mention steps for free pick-up:

1. Please pack the complete product in travel worthy packaging.

2. Delhivery courier boy will come to pick the product at your door step within 2-3 working days.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

Meanwhile, we would request you to share the below Bank A/c details of “S.R.K KULSHRESTHA” at [protected]@naaptol.com so that we can process your refund accordingly.

Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).

Awaiting your earliest revert and be rest assured of a complete resolution from our end.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.
@Team Naaptol

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I have received a postal mail, in that a got a naaptol scratch and win card and provided with a letter of instructions, when i scratch the card; i got a redemption code and won 15 lakh only ( it says exactly like that).
The letter of instruction contains the following helpline no. [protected] and[protected], they ask my bank details to be send through SMS or WhatsApp or mail on the website www.naaptol.gift
Redemption rules:br...

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Naaptol online shopping pvt ltd sent my employee a courier with a lucky draw coupon in it suggesting he has won rs 6, 40, 000/- and they sent a whatsapp number on which he was needed to send the image to claim the prize money.
Later they said he need to deposit 8600 for winner certificate and 25600 for gst to get money in his account.
On confronting them they start to abuse and told him that cbi will come to his home if he dont pay gst amount.
It is a total fraud scheme to fool people. My employee lost 8600 which he foolishly deposited before bringing the issue to me.
Pls be aware and report the fraud on whatever platform possible.

Oct 26, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2019

Naaptol Online Shopping Customer Care's response Dear customer,

Thank you for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/mails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

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I

imbaig

from Mumbai, Maharashtra

Sep 24, 2019

Hi, its Imran I have submitted my Walnut Package to the Delivery boy on 13th Sep but still i haven't got the Call yet Regarding Exchange Walnuts So Kindly look After it and Help me out of this..and got the text that within 4-5 working days we will arrange the pikcup Complaint no.40243322

Reply

S

Sanjoy Krishno Gowala

from Mumbai, Maharashtra

Oct 2, 2019

Thanks naaptol

Reply

Sanjoy Krishno Gowala's reply, Sep 22, 2019

Thanks naaptol

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Address: Kannur district. Kerala State, Kannur, Kerala, 670643

I had ordered omron BP machine and they delivered a damaged product and have not replaced it nor attending helpline call. order no61125194. complaint number 40362957. They are repeatedly asking us the same questions and rather than sending messages have not yet been replaced. When we said that we will complain the lady who attended the call responded very rudely. Please do the needful. It's an emergency as far as I am concerned because I have a problem with a sudden decrease in my Blood pressure and would be good if I have the machine in hand to check my BP at the earliest

Oct 26, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret the inconvenience caused to you.

With reference to your complaint for order no.61123194, we would request you to share the product images at [protected]@naaptol.com along with the order ID so that we can take action to further.

Awaiting your earliest revert and be rest assured of a complete resolution from our end.

We deeply value your relationship with Naaptol and are committed to providing you with the highest level of service.
@Team Naaptol

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