Naaptol Online Shopping Complaints & Reviews

Jan 10, 2020

Naaptol Online Shopping Customer Care's response Dear Customer,

Thank you for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take appropriate action against the same.

@Team Naaptol

Jan 03, 2020

Naaptol Online Shopping Customer Care's response Dear Pranot,

Thank you for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

Jan 03, 2020

Naaptol Online Shopping Customer Care's response Dear Abhay,

Thank you for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

Jan 03, 2020

Naaptol Online Shopping Customer Care's response Dear Jitendra,

Thank you for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

Dec 30, 2019

Naaptol Online Shopping Customer Care's response Dear customer,

Thank you for writing to Naaptol and for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

Dec 24, 2019

Naaptol Online Shopping Customer Care's response Dear Tarun,

Thank you for writing to Naaptol and for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

Dec 24, 2019

Naaptol Online Shopping Customer Care's response Dear Satyajeet,

Thank you for writing to Naaptol and for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

Dec 23, 2019

Naaptol Online Shopping Customer Care's response Dear Kusuma,

Thank you for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

Dec 09, 2019

Naaptol Online Shopping Customer Care's response Dear Bhavesh,

Thank you for writing to Naaptol and for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

Nov 29, 2019

Naaptol Online Shopping Customer Care's response Dear customer,

Thank you for writing to Naaptol and for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol

Nov 27, 2019

Naaptol Online Shopping Customer Care's response Dear Swayam,

We regret the inconvenience caused to you.

Request you to kindly write back to us with the order id and your register contact details at [protected]@naaptol.com so that we can retrieve your details and respond to your query.

Awaiting your earliest revert and be rest assured of a complete resolution from our end.

We deeply value your relationship with Naaptol and are committed to providing the highest level of products & services.

@Team Naaptol

Nov 27, 2019

Naaptol Online Shopping Customer Care's response Dear kan_deopa,

Thank you for writing to Naaptol and for highlighting this issue.

Apologies for the inconvenience caused.

Please do not invest your valuable money as this a Fraud.

Henceforth, kindly do not entertain any such calls/emails or SMS.

In case if you face any such harassment, please make a note of the caller details and intimate us.

Would like to keep you posted that our law enforcement team is investigating the matter raised.

Be rest assured as we shall take appropriate action against the same.

@Team Naaptol

Nov 28, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint, we would like to inform you that we are initiating refund for order id 62454593.

Please be informed that refund have processed through NEFT and it will take 2-3 working days for the amount to reflect back in your account.

Request your patience in the interim.

Be assured of complete & satisfactory resolution.

@Team Naaptol

Nov 26, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 63346478, we are hereby processing refund through NEFT.

Kindly follow the below mention steps for free pick-up:

1. Please pack the complete product in travel worthy packaging.

2. Delhivery courier boy will come to pick the product at your doorstep within 2-3 working days.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol

Nov 23, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 58207425, we request you to visit below mention LIFEDAPS service center for service.

LIFEDAPS SERVICE: LIVE INFOTECH AND SERVICES; Address - 3RD FLOOR KOTTOOR PLAZA W C HOSPITAL ROAD THYCAUD TRIVANDRUM KERALA 695014 Contact Person - ANVAR.A, Contact Number- [protected].

LIFEDAPS SERVICE: Adr Technologies; Address - 40/8092 1St Floor Dd Junction Bldg Near Shenoys M G Road, Cochin, Ernakulam, Kerala-682035 Contact Person - Santosh, Contact Number - [protected].

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol

Nov 19, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 63021247, we are hereby processing product refund through NEFT.

We regret to inform you that, as per confirmation received from the logistic team, we will not be able to arrange the pickup as there is no pick up facility available at your location.

Request you to ship the product back to us through any local courier (via road) and share the dispatch details for the same so that we can track the parcel.

Send the product to the below mentioned address:-

Naaptol Service Warehouse:
DTDC 3PL & FULFILMENT LTD
KHASRA NO. 1234/3/1
RAJOKRI
NEW DELHI - 110038

It would take 4-5 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

Request you to kindly share the scanned copy of the courier receipt so that we can reimburse the charges for you.

Please be informed that courier receipt is essential to claim the reimbursement.

Meanwhile, we would request you to share the Bank A/c details of “SHIV PARTAP SINGH” at Backoffice.[protected]@naaptol.com so that we can process your refund accordingly.

Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol

Nov 28, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

With reference to your complaint, we would like to inform you that we are initiating refund for order id 63021247.

Please be informed that refund have processed through NEFT and it will take 2-3 working days for the amount to reflect back in your account.

Request your patience in the interim.

Be assured of complete & satisfactory resolution.
@Team Naaptol

Nov 18, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

The documents (letter and scratch card) received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.
@Team Naaptol

Nov 15, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

The documents (letter and scratch card) received by you are completely fake and no such prize distribution has being organised by Naaptol Company for its customers.

It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.
@Team Naaptol

Nov 08, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 62917788, we are hereby processing refund through NEFT.

Kindly follow the below mention steps for free pick-up:

1. Please pack the complete product in travel worthy packaging.

2. Delhivery courier boy will come to pick the product at your doorstep within 2-3 working days.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

Meanwhile, we would request you to share the Bank A/c details of “SHIVA ADHIKARI” at [protected]@naaptol.com so that we can process your refund accordingly.

Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol