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Naaptol Online Shopping Complaints & Reviews

3.1
Updated: Jun 23, 2025
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Naaptol Online Shopping reviews & complaints page 29

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J
JANARDHANA S
from Bengaluru, Karnataka
Nov 14, 2018
Resolved
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Resolved

I book cannon printer from naptol online shopping item recived on 30 cot 2018. After installation printer doesnot work. I approch naptol custmorcare they gives canon service center number. Canon enggineer come to home he tells printer motor not work replace the same with naptol. I approach so many time and send doa letter and innovice but till date no positive replay from naptol.
Dec 17, 2018
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2018
Naaptol Online Shopping Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 52741152, we would like to inform you that we have sent mail to service center to arrange onsite service on priority.

Kindly allow 24-48 hours to action further, we do understand the disappointment caused to you due to the delay in resolving the issue.

Request your patience in the interim.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.
@Team Naaptol
Hello, I am Nurjit Sharma and I would like to cancel my order as it is done by mistake. The item is not yet verified for transit and I hope my order can be cancel as soon as possible.

Order number:[protected]

Please cancel it as soon as possible. Thanks.
My Naaptol Oder No.NAAP52321081 for Rs.2598 fully paid through Pay TM wallet with TXN ID [protected] was cancelled. I have not received refund till date despite several reminders, requests and complaints. This is cheating.
Cloth quality is very bad I saw different quality in advertisement but delivered product is different

canon printer - Comment #3285171 - Image #0
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    J
    Jineesh Lal Mullasseri
    from Thiruvananthapuram, Kerala
    Nov 8, 2018
    Resolved
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    Resolved

    Address: Kozhikode, Kerala, 673632

    Subramanyan m
    paalakkapuripaadam house
    farook college p.o
    kozhikode
    673632
    contact number [protected]

    i got a telecall from the naptol with an offer that i am the one of the daimond customer and i will get a air cooler for rupees 1898 having 5500 market price by that offer i ordered and paid the amount to the naptol after receiving the product that it was clearly cheating the cooler was having the hieght is 10.5 cm width and 13 hight the company offered me that the hieght is 30 inches width and 24 cm height. so when i complained to the naptol the customer care exicutive replied that they will not refund the amount...
    Dec 14, 2018
    Complaint marked as Resolved 
    Naaptol Online Shopping customer support has been notified about the posted complaint.
    Verified Support
    Nov 10, 2018
    Naaptol Online Shopping Customer Care's response
    Dear Customer

    We regret for the inconvenience caused to you.

    With reference to complaint mail for order 51482038, we are hereby processing product refund through Oxygen Wallet.

    Kindly follow the below mention steps for free pick-up:

    1. Please pack the product in travel worthy packaging.

    2. Delhivery courier boy will come to pick the product at your door step within 2-3 working days.
    3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done.
    It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

    We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

    @Team Naaptol
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      R
      Roshani Pawar
      from Raia, Goa
      Nov 6, 2018
      Resolved
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      Resolved

      I was ordered 75 pcs lazer etching dinner set. Bt i didnt like its quality its all pieces are also very small in size thats why i have returned it. I contacted to naaptol customer care for many times regarding to my refund bt eveey time they r saying that we can not return your money directly into ur account, we will creat oxygen wallet or voucher. Bt i didnt like any other product from naaptol so what will i do of that wallet. Every time customer cqre saying that we r putting ur complaints nd our execurive will talk to u.. But from last 7 days i have not received any call also not any refund... Plzz refund my money... Dont let it be d worst shopping experience with naaptol... Many people having complaints about ur refund policy... Just bcoz of it u r lossing so many customers plzz dont make d people full... Value d customers money... Nd refund my money

      Order no[protected]
      75pcs laser etching dinner set
      Dec 16, 2018
      Complaint marked as Resolved 
      Naaptol Online Shopping customer support has been notified about the posted complaint.
      Nov 06, 2018
      Updated by Roshani Pawar
      I have returned d product before 4 days..bt still not any refund..no call from executive
      Verified Support
      Nov 08, 2018
      Naaptol Online Shopping Customer Care's response
      Dear Customer,

      We regret for the inconvenience caused to you.

      With reference to your complaint for order no. 52660666 and as per conversation had today, we would like to inform you that REFUND has already been done and the same will be reflected into your Account within 2-3 business days.

      Request your patience in the interim.

      We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

      @Team Naaptol
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        P
        padmaja tallabathula
        from Ramapuram, Andhra Pradesh
        Nov 5, 2018
        Resolved
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        Resolved

        Address: 535501
        Website: Google

        Hai i am padmaja i got mini sewing machine 1 year ago invoice number VZ1617/38732 TIN[protected]tax code AP VAT dar 08/03/2017 dont pick up the lower bobbin thread needle is not working so i cannot use please give me customer services centers address or phone number i am ready to respair.
        Jan 5, 2019
        Complaint marked as Resolved 
        Verified Support
        Dec 05, 2018
        Naaptol Online Shopping Customer Care's response
        Thank you for notifying us of your complaint.

        we would request you to write back to us at [protected]@naaptol.com along with order details.

        -Team Naaptol
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          G
          Glad Son
          from Bengaluru, Karnataka
          Nov 5, 2018
          Resolved
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          Resolved

          Address: 560024
          Website: www.naaptol.com

          Dear sir,

          My mom as ordered double bed size bed sheets from naaptol and received the bed sheets and paid via cod. Since our bed is queen size it was smaller so we have returned the bed sheets on a same day. Later on we didn't like any other product in naaptol your executive told that they cannot re-fund the amount but they will put in oxygen wallet. We try calling customer care several time every time they say will forward call, we have taken complaint you will get a call etc but we have never received any call yet. Please do the needful

          Order# 52571654
          Mobile# [protected]
          Name: irin soans
          Awb:[protected]
          Gift voucher: (We had never asked for they generated by them self)
          Complaint no's:
          [protected]
          [protected]

          Thanks & regards
          Dec 11, 2018
          Complaint marked as Resolved 
          Naaptol Online Shopping customer support has been notified about the posted complaint.
          Verified Support
          Nov 06, 2018
          Naaptol Online Shopping Customer Care's response
          Dear Customer,

          Greetings from Naaptol!

          With reference to you complaint for order no. 52571654, we would like to inform you that REFUND has already been done and the same will be reflected into your Account within 2-3 business days.

          Request your patience in the interim.

          We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

          @Team Naaptol
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            A
            ammathi grama panchayat
            from Mysore, Karnataka
            Nov 3, 2018
            Resolved
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            Address: Kodagu, Karnataka

            I have ordered 03 jeans pants of the size of 34. But i received 38 size pants. I am working in a govt firm away from my home. When i reached home after 13 days of duty i saw the package ad opened it. For my surprise when i contacted and said about the unsize pant they told me that it was late complaint.
            Please tell me why you have send 38 size pant when my order is for 34 size
            Phone-[protected]
            Dec 4, 2018
            Complaint marked as Resolved 
            Naaptol Online Shopping customer support has been notified about the posted complaint.
            Nov 03, 2018
            Updated by ammathi grama panchayat
            non co operative careless company
            Verified Support
            Nov 03, 2018
            Naaptol Online Shopping Customer Care's response
            Dear Customer,

            Thank you for notifying us of your complaint.

            we would request you to write back to us at [protected]@naaptol.com along with order details.

            -Team Naaptol
            Naaptol is giving poor quality of products (for eg if spoon is there it is worst sharp at handle ). Also they don't know how to talk with a customer and more to that it is only 43 pieces not set which include even the lid of storage set . I usually order online but this is the worst company I bought a product from .
            Please take it return its not working properly and
            Nagaralla Sai Rakshith's reply, Nov 2, 2018
            I thought that its a gesser but its a tap so i sorry naptol take it return
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              P
              Priyanka Madamshetty
              from Yellapur, Karnataka
              Nov 2, 2018
              Resolved
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              Resolved

              Address: Gulbarga, Karnataka, 585101

              Napptol company holder pls refund my 3500 rs i don't like any other product i am waiting from 4 months, i don't want any voucher pls transfer my amount all other companies will refund the amount i am expecting same from napptol too. This was my very bad experience shopping with napptol. I have requested and called many times but they r not at all responding for refund and the company any one member is in return scolded me y did u taken the product i[censored] don't want. Pls help me in getting back my amount
              +1 photos
              Dec 4, 2018
              Complaint marked as Resolved 
              Naaptol Online Shopping customer support has been notified about the posted complaint.
              Verified Support
              Nov 02, 2018
              Naaptol Online Shopping Customer Care's response
              Dear Customer,

              We sincerely apologize for the inconvenience caused to you.

              With reference to you complaint for order no.48733697 and as per conversation had today, we would like to inform you that REFUND has already been done and the same will be reflected into your Account within 2-3 business days.

              Request your patience in the interim.

              We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

              @Team Naaptol
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                V
                Virendra S Jaiswal
                from Surat, Gujarat
                Nov 1, 2018
                Resolved
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                Resolved

                Address: Ratlam, Madhya Pradesh, 457001
                Website: www. naaptol.com

                Order no: 52880928 dated : 29/10/2018

                Dear sir

                I have ordered fitness belt & pent on telephone no [protected]. On 29/10/2018.

                While ordering, it was reconfirmed that "you will supply two nos: fitness belt and two nos pent, total 4 pices., rs 13990/-"
                (Please re - check on your conversation or telephone recording system)

                After receiving, while checking i have found only one fitness belt and one pent. (Total 2 pices insteadof 4 nos.)

                Now, i am feeling cheated by you.

                Please either send one more set (Total 2 pices) or take it back and return my money.

                Please respond earliest

                Virendra singh jaiswal
                [protected].
                Dec 2, 2018
                Complaint marked as Resolved 
                Naaptol Online Shopping customer support has been notified about the posted complaint.
                Verified Support
                Nov 01, 2018
                Naaptol Online Shopping Customer Care's response
                Dear Customer,

                We regret for the inconvenience caused to you.

                With reference to your complaint for order no. 52880928, we have forwarded the same to our concerned department for call log.

                Kindly allow 24 - 48 hours to action further, we do understand the disappointment caused to you due to the delay in resolving the issue.

                We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

                @Team Naaptol
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                  K
                  Kiran Kumar. Ch
                  from Khammam, Telangana
                  Oct 22, 2018
                  Resolved
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                  Resolved

                  Address: Adilabad, Andhra Pradesh, 504208

                  I have 10 ordered bedsheets by seeing in television when i seen in television it was good looking after delivered when we opened it the quality was not up to the mark so and also cheap quality when we booked the product 5 bedsheets for 1999 we have orederd 2 sets and we no need that so we want to return it cheap quality bedshets please solve our problem
                  Nov 25, 2018
                  Complaint marked as Resolved 
                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 24, 2018
                  Naaptol Online Shopping Customer Care's response
                  Dear Customer,

                  We regret for the inconvenience caused to you,

                  With reference to your complaint for Order ID 52089996, we would like to inform you that, as per records, order delivered on 5 Oct 2018, and complaint registered for the same on 22 Oct 2018 for dissatisfaction.

                  As per company policy, we are unable to take your complaint after 48 hours in this regard.

                  We do understand your anguish, kindly bear with us.

                  We deeply value your relationship with Naaptol and are committed to providing you with the highest level of service simply because our customers deserve the very best.

                  @Team Naaptol
                  Sir/Madam I'm Naveen and I placed an order from ur Naaptol service and we didn't receive the parcel till now..delivery time is already delayed so please kindly accept our request and send that parcel as soon as possible
                  KinģmakərZż Műbäŕäķ's reply, Oct 26, 2018
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                  Postal & Delivery ServicesNaaptol Online Shopping sumangali jewellers
                  Naaptol Online Shopping — sumangali jewellers

                  1 Review
                  KinģmakərZż Műbäŕäķ on Oct 26, 2018
                  Mark as Resolved
                  Complaint / Order Number: 52381174

                  Sir/Madam I'm Naveen and I placed an order from ur Naaptol service and we didn't receive the parcel till now..delivery time is already delayed so please kindly accept our request and send that parcel as soon as possible



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                  website www.naaptol.com
                  location Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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                    S
                    Sangita Kalekar
                    from Mumbai, Maharashtra
                    Oct 22, 2018
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 421201

                    Mini electric sewing machine i ordered this product in jan 2017. & received on 10 jan 2017.

                    My order no is 30909393.

                    Product : silai machine with thred set

                    This product not working properly. I am not satisfying with the product.

                    And this product not working properly.

                    I request you to take back this product. I want to return this product back to you. I don't want this product.

                    From

                    Sangita r. Kalekar
                    Nov 24, 2018
                    Complaint marked as Resolved 
                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 24, 2018
                    Naaptol Online Shopping Customer Care's response
                    Dear Customer,

                    We regret for the inconvenience caused to you.

                    With reference to your complaint for order no. 30909393, we would like to inform you that product is outside warranty.

                    Hence, we would request you to visit local shop for repair.

                    We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

                    @Team Naaptol
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                      M
                      mayank8086
                      from Ahmedabad, Gujarat
                      Oct 18, 2018
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat, 380004

                      Hi,

                      Mayank rana here

                      Order : 52173153
                      Invoice : 627l[protected]
                      Mobile : [protected] / [protected] (I m using this 2 number)
                      Date : 13/10/2018
                      Ahmedabad, gujarat - 380004

                      I have purchased 3 denim jeans from naaptol amount rs. 1499.00.
                      When i opened my pack there are 2 jeans in same color. First i called "[protected]" its showing switch off (Attached). After i called naaptol customer care "[protected]". The person who attend my call, he told me within 40 hours you get call from merchant or from naaptol (Attached call history 2 mnt 41 sec). But due to busy schedule i din't followup them. Next week when i called them again for the issue the representative told me you called here first time so we can not replace your product. I told her that i already called within 2 hour of received product. But they not accept my request.

                      So please see the attachment and replace my jeans.
                      +4 photos
                      Nov 20, 2018
                      Complaint marked as Resolved 
                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 18, 2018
                      Naaptol Online Shopping Customer Care's response
                      Dear Customer,

                      We regret for the inconvenience caused to you.

                      With reference to your complaint for order no[protected], we are hereby arranging the reverse pickup for replacement.

                      Kindly follow the below mention steps for free pick-up:

                      1. Please pack the product in travel worthy packaging.

                      2. Delhivery courier boy will come to pick the product at your door step within 3-4 working days.
                      3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done.
                      It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

                      We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

                      @Team Naaptol
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                        S
                        Sushanta Dhar
                        from Noida, Uttar Pradesh
                        Oct 11, 2018
                        Resolved
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                        Resolved

                        Complaint No. 35152287
                        Order No. 52039805 on 03/10/2018 at a cost of Rs. 1398/-
                        Surprisingly, I was supplied with 5 pcs. Panipat blankets completely different from the variety shown in TV and on my lodging complaint lodged over customer care it was assured to exchange within 5 days but it is strange that it has not. Feeling cheated.
                        Nov 22, 2018
                        Complaint marked as Resolved 
                        Naaptol Online Shopping customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 18, 2018
                        Naaptol Online Shopping Customer Care's response
                        Dear Customer,

                        We regret for the inconvenience caused to you.

                        We have already dispatch replacement on 15-October-2018 against order no. 52039805.

                        Please be informed that urgent delivery request is already forwarded to the courier team and they are working upon the same.

                        We too are co-ordinating with them internally and trying our best to expedite with the delivery.

                        We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

                        @Team Naaptol
                        They are cheating people. All products are defected and not returning the money or products. Customer care people are so rude they said go and do what ever you can do against them. We careful with this company. Pay money where you get atleast working products
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                          V
                          virender.kumar
                          from Pathankot, Punjab
                          Oct 9, 2018
                          Resolved
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                          Resolved

                          Address: Chandigarh, Punjab, 160102
                          Website: www.consumercomplants.insays

                          Please return my product i have ordered the package of mini from air conditionar of rechargeble comping lantern rs 999 the product is so bad that i can, t use it the product is totally diffrent of shown in add the order given of the phone and received
                          on 07.10.2018 at the time 07:00 pm at mauli jagran complex chandigarh
                          My contact no [protected] kindly take that order and refund my money
                          +1 photos
                          Nov 22, 2018
                          Complaint marked as Resolved 
                          Naaptol Online Shopping customer support has been notified about the posted complaint.
                          Oct 09, 2018
                          Updated by virender.kumar
                          Item return not actually item shown on tv show on naaptool add

                          Verified Support
                          Oct 10, 2018
                          Naaptol Online Shopping Customer Care's response
                          Thank you for notifying us of your complaint.

                          we would request you to write back to us at [protected]@naaptol.com along with order details.

                          -Team Naaptol
                          They asked me id proof, 4 wheeler license and aadhar number I send these ... what should I do .what will happen
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                            H
                            Haniyur V S Moorthy
                            from Surat, Gujarat
                            Oct 4, 2018
                            Resolved
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                            Resolved

                            Address: 560068

                            I am a senior citizen and a health care provider with teaching life saving skills (Cpr) in different places
                            On 29/9/2018, i placed an on line order for a pair of therapeutic slippers and naaptol confirmed delivery within 24/48 hours. After 2 days until today i received 5-6 telephone calls stating that the item will be delivered within 30mts, 1 hr, 2hrs and so on but no body came with the item until today. I unnecessarily waited, cancelled my teaching sessions, incurred loss of my daily earnings and wasted my valuable time. But why should i loose? For whose sake? And who is responsible? Just because i wanted to buy some item on line, this is the punishment? They have no respect and value for our valuable hours and days.

                            Through this complaint/message, i wish to create an awareness on our public friends, not to trust any on line shopping centre, otherwise you will loose time, money etc.
                            Nov 9, 2018
                            Complaint marked as Resolved 
                            Naaptol Online Shopping customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 05, 2018
                            Naaptol Online Shopping Customer Care's response
                            Thank you for notifying us of your complaint.

                            we would request you to write back to us at [protected]@naaptol.com along with order details.

                            @Team Naaptol
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                              A
                              Anoop Sharda
                              from Surat, Gujarat
                              Oct 2, 2018
                              Resolved
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                              Resolved

                              Address: Bharuch, Gujarat, 392001
                              Website: www.naaptol.com

                              This is anoop sharda.. Purchased 5min roller exerciser from naaptol @1599... Product was damaged at the time of delivery... Returned that product immediately to naaptol... Now i don't want that product and asked for refund.. They denied for refund and telling me that we are providing you voucher code so whenever you feel to buy anything from naaptol you can buy... After that i ordered one juicer but the order was of not that value credited to naaptol... They used to keep telling me that you have to order in one go that to of 1599 or greater than that. I simply want refund
                              Anoop sharda
                              [protected]
                              Nov 5, 2018
                              Complaint marked as Resolved 
                              Naaptol Online Shopping customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 03, 2018
                              Naaptol Online Shopping Customer Care's response
                              Thank you for notifying us of your complaint.

                              With reference to your complaint for Order ID 44744042 and as per conversation had today, we would request you to write back to us at [protected]@naaptol.com along with complete account detail for refund.

                              -Team Naaptol
                              The scanning glass has broken of my all in one cannon printer so please replace order no. 51849953
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                                J
                                Jayanthi chinnasamy
                                from Tirur, Kerala
                                Sep 30, 2018
                                Resolved
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                                Resolved

                                Address: Coimbatore, Tamil Nadu, 641010

                                Hi
                                I bought this product before two days with delivery subscription Rs.2598/-.im not satisfied the product so I raise a complaint immediately.Initially they will refund the amount now they told won't refund the amount and can't cancel subscription..I'm totally upset because of the callers speak..I'm disappointed with your services..So plz return this product and refund my full amount of RS.2598 as soon as possible.
                                Oct 31, 2018
                                Complaint marked as Resolved 
                                Naaptol Online Shopping customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2018
                                Naaptol Online Shopping Customer Care's response
                                Thank you for notifying us of your complaint.

                                we would request you to write back to us at [protected]@naaptol.com along with order details.

                                @Team Naaptol
                                Product in not a same quality change & compny not a refund my mony
                                ramani jatin's reply, Oct 9, 2018
                                i wint a my money refund
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                                  L
                                  Liyajj
                                  from Bhopal, Madhya Pradesh
                                  Sep 29, 2018
                                  Resolved
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                                  Resolved

                                  I be ordered for a 5bed sheets set n askd me to pay 400rs for delivery n parcel service called me askd me to collect from their office which is 15km away from my home in addition to the delivery charge i am paying. They threatened me saying unless i come over they will return the product. It's my second order. For my first order u made me a diamond member n the parcel guy did the same thing n returned the product without my knowledge. I called naaptol customer care they hung up on me twice nz third time they said i can go for legal action against the company. Wth?? Ur staffs themselves are fraud.. N we are getting cheated. I ve the voice recording of the staff asking me to take legal action. Such an irresponsible customer support.
                                  Oct 31, 2018
                                  Complaint marked as Resolved 
                                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 29, 2018
                                  Naaptol Online Shopping Customer Care's response
                                  Dear Customer,

                                  We regret for the inconvenience caused to you.

                                  With reference to your complaint for order no. 51775265, we would like to inform you that we have forwarded the same to the courier team to arrange doorstep delivery.

                                  Request your patience in the interim.

                                  Be assured of complete & satisfactory resolution.
                                  @Team Naaptol
                                  I have ordered the package of 5 cotton T-shirts @ 999, the product is so bad that I can use it My product is not match of shown in add. my product is totally different of shown in add. Faulty we receive, So please return and refund my money
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                                    T
                                    Tahira Shah
                                    from Meerut, Uttar Pradesh
                                    Sep 25, 2018
                                    Resolved
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                                    Resolved

                                    Address: Aligarh, Uttar Pradesh, 202001
                                    Website: [email protected]

                                    Dear sir/mam, let me know you that i see your channel on tv and purchased set of 5 panipat kambal. Item was shown on tv and it was double bed blanket which i had order of worth rs.1398. But i received single bed blanket, means product is not same as it was shown in tv and i am not satisfy by so i want to return this order. Please receive this packet give my cash back.
                                    Thank you
                                    Tahira shah
                                    Oct 30, 2018
                                    Complaint marked as Resolved 
                                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                                    Sep 25, 2018
                                    Updated by Tahira Shah
                                    My order no is 51531076. And contact no is [protected].
                                    Verified Support
                                    Sep 25, 2018
                                    Naaptol Online Shopping Customer Care's response
                                    Dear Customer,

                                    We regret for the inconvenience caused to you.

                                    With reference to your complaint for Order ID 51531076, we are hereby processing product refund through NEFT.

                                    Kindly follow the below mention steps for free pick-up:

                                    1. Please pack the product in travel worthy packaging.

                                    2. Delhivery courier boy will come to pick the product at your door step within 3-4 working days.

                                    3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done.

                                    It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

                                    we would request you to write back to us at [protected]@naaptol.com for further inquiry.

                                    We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

                                    @Team Naaptol
                                    Damaged goods received my order no 51850763 received parcel on 29/092018
                                    attached photo of damaged bag i want to return the goods and need refund
                                    invoice no 6157 /sku-12045

                                    kesavan [protected]

                                    I m complaining for my wrong item received - Comment #3229382 - Image #0
                                    I m complaining for my wrong item received - Comment #3229382 - Image #1
                                    I m complaining for my wrong item received - Comment #3229382 - Image #2
                                    I m complaining for my wrong item received - Comment #3229382 - Image #3
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                                      V
                                      vishnu3003
                                      from Ernakulam, Kerala
                                      Sep 22, 2018
                                      Resolved
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                                      Resolved

                                      Address: 695612
                                      Website: Naaptol.com

                                      Naaptol not delivered the product nor refunding amount, all naaptol people are cheating. They are not delivering the product nor refunding the amount. And they close my complaint.
                                      Worst experience
                                      Even after several complaints at ceo and support email ids.
                                      Order no. 51306241
                                      Delivery date keeps on postponing...
                                      Irresponsible behavior..
                                      Nor refunding the money..
                                      Refund my money to my bank account.. Don't need any useless vouchers..
                                      Sep 23, 2018
                                      Complaint marked as Resolved 
                                      Not resolved yet. It will only be resolved either if the company delivers the product or refund the money.
                                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                                      Sep 22, 2018
                                      Updated by vishnu3003
                                      No response from Naaptol Online Shopping customer support
                                      Sep 22, 2018
                                      Updated by vishnu3003
                                      I have been contacting them from last 15 days.
                                      [protected]@naaptol.com and [protected]@naaptol.com
                                      They are all irresponsible
                                      Verified Support
                                      Sep 23, 2018
                                      Naaptol Online Shopping Customer Care's response
                                      Dear Customer,

                                      We regret for the inconvenience caused to you.

                                      With reference to your complaint for order 51306241, we have already dispatch the product on 22-Sep-2018.

                                      Please be informed that urgent delivery request is already forwarded to the POST team and they are working upon the same.

                                      We too are co-ordinating with them internally and trying our best to expedite with the delivery.

                                      We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

                                      @Team Naaptol
                                      Sep 27, 2018
                                      Updated by vishnu3003
                                      Yes resolved...
                                      Thanks
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                                        S
                                        Sofiya Khan
                                        from Raipur, Chhattisgarh
                                        Sep 22, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        Dear sir i have complaint my product life daps calling teblet it's not good very bad to response plz return my money fund i also complain sin sir. I have get it my product give me any my locally response (Order no.[protected]
                                        Complain no. (926498) plz i will request you to give my money fund
                                        Naaptol.com. Life.
                                        It's me
                                        Aafreen khan
                                        Nagda jn. M. P.
                                        Oct 24, 2018
                                        Complaint marked as Resolved 
                                        Naaptol Online Shopping customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 23, 2018
                                        Naaptol Online Shopping Customer Care's response
                                        Dear Customer,

                                        We regret for the inconvenience caused to you.

                                        With reference to your complaint and as per conversation had today, we would request you to collect the parcel from post office.

                                        We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

                                        @Team Naaptol
                                        My order no is 51850763 i am kesavan
                                        product received as very bad damaged condition in stitching and finishing
                                        i want to return the above
                                        i received damaged goods on[protected]

                                        life daps calling tablet - Comment #3226159 - Image #0
                                        kesavanu's reply, Oct 1, 2018
                                        Naaptol Online Shopping — scottish club set of 7 bags combo

                                        1 Review
                                        kesavanu on Oct 1, 2018 Mark as Resolved
                                        Complaint / Order Number: order no 51850763

                                        My order no is 51850763 i am kesavan
                                        product received as very bad damaged condition in stitching and finishing
                                        i want to return the above
                                        i received damaged goods on 29-09-2018
                                        My order no is 51850763/[protected] my name is kesavan
                                        product received as very bad damaged condition in stitching photo attached
                                        i want to return the product
                                        received at[protected]

                                        life daps calling tablet - Comment #3226160 - Image #0
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