I am a senior citizen and a health care provider with teaching life saving skills (Cpr) in different places
On 29/9/2018, i placed an on line order for a pair of therapeutic slippers and naaptol confirmed delivery within 24/48 hours. After 2 days until today i received 5-6 telephone calls stating that the item will be delivered within 30mts, 1 hr, 2hrs and so on but no body came with the item until today. I unnecessarily waited, cancelled my teaching sessions, incurred loss of my daily earnings and wasted my valuable time. But why should i loose? For whose sake? And who is responsible? Just because i wanted to buy some item on line, this is the punishment? They have no respect and value for our valuable hours and days.
Through this complaint/message, i wish to create an awareness on our public friends, not to trust any on line shopping centre, otherwise you will loose time, money etc.
Nov 9, 2018
Complaint marked as Resolved
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2018
Naaptol Online Shopping Customer Care's response Thank you for notifying us of your complaint.
we would request you to write back to us at [protected]@naaptol.com along with order details.
@Team Naaptol
Order number:[protected]
Please cancel it as soon as possible. Thanks.