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Online ShoppingNaaptol Online Shopping round watch phone, code 6309
Naaptol Online Shopping — round watch phone, code 6309

1 Review
Sushil Kumar Kapoor on Dec 20, 2018
Mark as Resolved

I have Sent email yesterday
to Respected, Vani Ahuja ji . Email ID vani.[protected]@naaptol.com
NO REPLY AS ON DATE
In reference to your kind today, email ( on 19/12/2018 at 10.25 a.m.
I have to inform you that today your courier Boy had come at my residence for picking the defected watch - code 6309, he told me to handover the said watch and he was giving to me a Receipt of order number[protected] scanned copy of the receipt enclosed ) but my actual order no. was 54226814 as it is missmached .
On this region, the courier Boy has not taken/picked the said watch .
Please look into this matter on priority basis and resend the courier boy again after correction my order number.
Regards,
Sushil Kumar Kapoor,
Retd. Officer -( Government of India, )
Address - E-641, Gaur Global Village,
Crossing Republik, near NH - 24,
Distt. Ghaziabad - 201016.
My mobile numbers,
[protected]
[protected]
[protected]
Kindly reply me as urgently.

Sent email tomorrow to respected, vani ahuja ji. Email id vani. [protected]@naaptol.com
In reference to your kind today, email (On 19/12/2018 at 10.25 a. M.
I have to inform you that today your courier boy had come at my residence for picking the defected watch - code 6309, he told me to handover the said watch and he was giving to me a receipt of order number[protected]Scanned copy of the receipt enclosed) but my actual order no. Was 54226814 as it is missmached.
On this region, the courier boy has not taken/picked the said watch.
Please look into this matter on priority basis and resend the courier boy again after correction my order number.
Regards,
Sushil kumar kapoor,
Retd. Officer - (Government of india,)
Address - e-641, gaur global village,
Crossing republik, near nh - 24,
Distt. Ghaziabad - 201016.
My mobile numbers,
[protected]
[protected]
[protected]
Kindly reply me as urgently.

Dear sir,
I had ordered on phone to Naaptol on dated 13/12/2018 for supplying the subject product ( Round Watch phone - Code No. 6309 Naaptol ) .
On 14/12/2018, I had received the said watch but some manufacturing defect is found in the watch as when I had set the time & date in the Watch and it will be changed automatically after receiving the call or message
This problem was found since day one,
However, I had several emails sent to you as well as to your customer care department. But no positive response received as on date.
Now I have to return back to you the subject defected watch under your Return back policy and refund my paid amount including delivery charges urgently.
Scanned copies of Bill/Receipt, details of the subject watch for your kind information & necessary action please.
Regards
Sushil Kumar Kapoor,
Retd. Officer, (Government of India.)
Mobile Nos.
[protected]
[protected]
[protected]

I ordered a *car jack kit* vide order no. 54084588 on *naaptol* online shopping site and made the payment of rs. 3400.00 cod

Today afternoon i received my shipment of *car jack kit* all the items included in the delivered kit were damaged and used items. When i called the delivery boy and told him about he told me to go ahed and do police complaint.

Such a pathetic service by a naaptol a e - commerce company advertising on airtel tv & other media platform is not acceptable and the company is liable to be charged for *breach of trust, cheating, forgery, misleading and e-comm online scam* under ipc

Based on the prima facie evidence and witnesses i shall file a case against naaptol before police & consumer forum for the trauma & trouble i have suffered.

I would all the costumer whom ever has faced such issues to come forward and complaint against such company.

Syed ali jaffry
+91 [protected]

Dear team,
I have ordered kichen queen chapati maker on dated 2th dec 18 bearing order no.[protected]. I received it on dated 7th december 2018. When my wife trying to operate, auto connect was not working, as well as body was extremely hot. My wife faced an accident and her hand scene was burnt.
Under above line as explained it would be very much appreciated if you kindly arrange the return of chapati maker and refund my money. I have already complaint to your customer care no.in 8th of december 2018. Before i order this metirial i have asked return policy and customer care person confirmed that if the metirial is not good or any technical issues then they arrange the return. Now they are ignoring. Need your assistance.

Order no. 54009613
I ordered the product "kitchen queen 43 pcs coloured stainless steel storage set" on thursday dec 6, 2018. I received this product on today that is on friday dec 7, 2018. The product quality is very very pathetic. Moreover there is an item which is damaged. I am very very dissatisfied with this shipment. I want my refund back earliest. Call me on +[protected]Swati p.) for more details.

I found a damaged package, and now they say they ll replace it but won't return money. After that he says refund won't be in the bank account but in the form of a naptol voucher!! Seriously, why didn't they mention it on their policy? Why didn't they scream while advertising on tv?

Please tell me how to deal with them. If there is any other way around?

Sirs,
This has reference to Order No.53553580 dated 21-11-18 and Invoice No.741L[protected] dated 21-11-18. I have received the captioned drill machine with Screw driver set (Combo) today by COD. But to my surprise, I find the drill machine is a used, second hand product and NOT a BRAND NEW one as shown in the TV channel during your Demo. Also some of drill bits in the screw driver box are fully or partially corroded and are beyond any use.
It amounts to cheating the customer for which you are answerable and therefore I request you to kindly replace the product OR refund the amount paid by me. If you send a BRAND new one and take back the old one supplied to me, I shall be agreeable to resolve the coplaint.
Few photos are attached for your ready reference.

Narayanan Namboothiri
Athira (H),
Hospital Jn,
Kanakkary,
Kottayam,
Kerala - 686632.

Order no: 53185829
I buy a kitchen queen 81 pcs stainless steel dinner set from naaptol, cost was 3199 rs/.
Once i received the product it was very cheap, light & too small. I made the return request on call & naaptol customer care denied to return money in bank account.
They informed me they can return money by oxygen wallet. After several calls they collected it back on 13th nov 2018 & confirmed that return i will get in 7 working days on oxygen wallet. I wait till 26th nov 2018 & there was no update from them so i connected to customer care for reason why i have not received my payment yet since it is almost 2 weeks. There was a lady shikha on call who put on hold my call for few minutes & given call to other executive, i again explain him all details & he committed the same thing that within 7 days you will get. Till now i have not received my payment & no revert from them.

I had ordered a pair of 3 denims few days ago and i have received it day before yesterday, everything is good but the main issue is of size because all the three are of small size. So, i want to return it back and want my refund. I hope you understand your customer's problems. Please, take it back and give my refund as soon as possible. Thank you..

I have ordered an product on 15th nov which was american indigo reversible jacket @999/- and it was 1 + 1 free. But i have received only one jacket as well as i ordered “l” size but i have received “m” size. I need my 2nd jacket with both the “l” size.
Do you think the customers ordering product from your end are fool?
Are you making your customer fool?
When we buy your product you call every time but i have given complaint yesterday still i haven’t received any revert from you guys.
So i need my 2 reversible jackets asap else i need refund of my money or i will sue your company and will post every thing on social media will go in consumer court too. Need revert in next 24 hours.
I had call on you customer care no [protected] many times but no revert.
Name – rohit sonawane
Order id – 53380336
Complaint no – 36032060
Mobile no – [protected]

I ordered pack of 7 naina kota doria saari pack, but when i opened it, these are not kota doria saari, cheap material with different design and pattern i get. Either replace it with correct order or refund the money. This product is different from the description and not worth for the money.
Sorry to say but if this issue will not resolved i have to reach out to escaltion matrix.

I book cannon printer from naptol online shopping item recived on 30 cot 2018. After installation printer doesnot work. I approch naptol custmorcare they gives canon service center number. Canon enggineer come to home he tells printer motor not work replace the same with naptol. I approach so many time and send doa letter and innovice but till date no positive replay from naptol.

Subramanyan m
paalakkapuripaadam house
farook college p.o
kozhikode
673632
contact number [protected]

i got a telecall from the naptol with an offer that i am the one of the daimond customer and i will get a air cooler for rupees 1898 having 5500 market price by that offer i ordered and paid the amount to the naptol after receiving the product that it was clearly cheating the cooler was having the hieght is 10.5 cm width and 13 hight the company offered me that the hieght is 30 inches width and 24 cm height. so when i complained to the naptol the customer care exicutive replied that they will not refund the amount...

I was ordered 75 pcs lazer etching dinner set. Bt i didnt like its quality its all pieces are also very small in size thats why i have returned it. I contacted to naaptol customer care for many times regarding to my refund bt eveey time they r saying that we can not return your money directly into ur account, we will creat oxygen wallet or voucher. Bt i didnt like any other product from naaptol so what will i do of that wallet. Every time customer cqre saying that we r putting ur complaints nd our execurive will talk to u.. But from last 7 days i have not received any call also not any refund... Plzz refund my money... Dont let it be d worst shopping experience with naaptol... Many people having complaints about ur refund policy... Just bcoz of it u r lossing so many customers plzz dont make d people full... Value d customers money... Nd refund my money

Order no[protected]
75pcs laser etching dinner set

Hai i am padmaja i got mini sewing machine 1 year ago invoice number VZ1617/38732 TIN[protected]tax code AP VAT dar 08/03/2017 dont pick up the lower bobbin thread needle is not working so i cannot use please give me customer services centers address or phone number i am ready to respair.

Dear sir,

My mom as ordered double bed size bed sheets from naaptol and received the bed sheets and paid via cod. Since our bed is queen size it was smaller so we have returned the bed sheets on a same day. Later on we didn't like any other product in naaptol your executive told that they cannot re-fund the amount but they will put in oxygen wallet. We try calling customer care several time every time they say will forward call, we have taken complaint you will get a call etc but we have never received any call yet. Please do the needful

Order# 52571654
Mobile# [protected]
Name: irin soans
Awb:[protected]
Gift voucher: (We had never asked for they generated by them self)
Complaint no's:
[protected]
[protected]

Thanks & regards

I have ordered 03 jeans pants of the size of 34. But i received 38 size pants. I am working in a govt firm away from my home. When i reached home after 13 days of duty i saw the package ad opened it. For my surprise when i contacted and said about the unsize pant they told me that it was late complaint.
Please tell me why you have send 38 size pant when my order is for 34 size
Phone-[protected]

Napptol company holder pls refund my 3500 rs i don't like any other product i am waiting from 4 months, i don't want any voucher pls transfer my amount all other companies will refund the amount i am expecting same from napptol too. This was my very bad experience shopping with napptol. I have requested and called many times but they r not at all responding for refund and the company any one member is in return scolded me y did u taken the product i[censored] don't want. Pls help me in getting back my amount

Order no: 52880928 dated : 29/10/2018

Dear sir

I have ordered fitness belt & pent on telephone no [protected]. On 29/10/2018.

While ordering, it was reconfirmed that "you will supply two nos: fitness belt and two nos pent, total 4 pices., rs 13990/-"
(Please re - check on your conversation or telephone recording system)

After receiving, while checking i have found only one fitness belt and one pent. (Total 2 pices insteadof 4 nos.)

Now, i am feeling cheated by you.

Please either send one more set (Total 2 pices) or take it back and return my money.

Please respond earliest

Virendra singh jaiswal
[protected].