Naaptol Online Shopping Complaints & Reviews

I Have order this product by online shopping on 08/07/2018 invoice no :840L0025119, as per the advertising the product received not worth for RS.1398/-, quality of product very low.so that I raise the complaint to the NAAPTOL for return back of this product, after greater than 3 weeks of follow up with the NAAPTOL there will be no courier executive come to our home to return back this product, & NAAPTOL employee no given proper information about that, also they don't transfer the call there team leader .
So that please do helpful for the same

I have ordered a roti maker on jul 6th, but till now i haven't received the product and called to customer care executives couple of times. The response obtained from them is to wait for few days and backend team will call. But no response or resolution provided till date. I request to refund back the amount back. Very worst service and support from naaptol.

Hi, this is in regards to below complaint for which I am looking forward to have a solution. I am not satisfied with the product delivered as it’s not as per shown in the TV show of yours. I wanted to have a refund for the same and would like to return the item. How can your colleague behave in such a rude way when I am suffering loss cause of the item delivered to me and your team says problem has been resolved or closed successfully....

Dear customers i have ordered for 3 denim jeans for men from naaptol and received it today evening. When i opened the package there is two jeans of 32 size and 1 of 34 size (Which is dark blue). There is no bill or invoice in this package.
It is possible that they may not be giving gst to government, and doing this type business.
I then contacted with customer service mobile number [protected]. Customer care executive talked with me, asked the invoice or order number. I denied that there is no bill or invoice in this package.
He gave me 49879102 number.
He told currior will come to your place and take it back within 5 days and then after that we send you other 32 size denim jeans.
I asked him to send my money back and collect the package. When you send me real size denim jeans i pay the amount.
He denied for that.
He gave me my complaint number 33871182.
Be aware with naaptol online purchase, it's harrassment policy to customers.

Dear Sir,
Mai Jiut bandhan chauhan ak mobile online shopping kiya tha, dilevary boy ne Belthara road me hame bularaha tha, lena hai to aajao nahi to wapas kar dege, Belthara road hamare yaha se 27 km dur hai . Hamara product n dekar undelivered kar diya . Atah hame diye pate par praduct pahuchane ki kripa kare .

I had ordered a product of naaptol for. RS 1898 (order no:[protected]and when it arrived it's was of low standards and bad quality and not at all worth the money and I had complianed within an hour of receiving the product to them and registered a complaint asking for the pick up of the product and I've been calling them and complaining ever since I've called them at least 20 times and their response is that they are sorry and within 48 hours delivery boy will come pick up this has been going on for a month now the products they sell is just of low quality and they treat their customers so bad that I would never buy anything from them ever

I recieved my order no 49269260 product that is kashmiri print carpet - pack of 2 0n 11.july.18. The product is very bad in quality and prices are not worthy. Product is not at all carpets but they are more likely bed sheets available in market at pricecof 100 each. Very bad experience. I want to return this product as soon as posible. Dont fool people . Consumer forum is also there to resolve problems like this.

I, Subhashree Sahu, bought a kitchen Queen 81 pcs dinner set with itemno- 13303 and HSN Code - 7323from Oxford international from naptol.comby showing in TV .But the size o[censored]tensils is very small in comparison to shown in TV. Also 30 psc of spoons were provided out of 81 pcs. In view of this the cost price and transporting charges is very high, which are Rs 2699 & 499. It's not worth buying for me at this price. Kindly process my complain as soon as possible and refund my money.

Thanks
Subhashree Sahu
Lp-125, Prasanti Vihar, patia, Bhubaneswar, Odisha-751024

I had ordered 15 pcs copper base cook & serving set + free 5 pcs kitchen tool by order no.49048050 and invoice no. 840l[protected] dated 30.06.2018. I received wrong product on 01.07.2018 and after opening parcel i was shocked that the product totally different than the exact order placed. I have received wrong product i. E. 7 pcs induction friendly cookware set + free knife set + chopping board. Please consider complaint and replace it as soon as possible.​its very worst for us

We have received a remote car on 26th but not able to charge it... I want to return it as quality and technique also not up to the mark.. We have logged a complaint but not getting any call till time... We need to return the car but the web site also not working... Now not able to contact them... Call got hold by epbx system my order number is 48861073 pls help

Iam the customer of since 2years i was purchasing products from you,
Iam very sorry to return product bcz worth of product is very very high when compare with other company, others are selling around 500rs, but u are selling at 1599rs. This is too much, so i want to return my product and kindly refund amount to my bank account,

Thank you
Ananth

The person is not taking customer properly supervisor also not taking complains properlynor giving any phone no. Or way to talk to senior for the solutions. One supervisor name as geeta talk to me in immproper way not resloved my request. And nor givin any solution for further talk to coy. I have book two jeens and slim belt and asked that these two items are comeing jointly hence i should be charged one delevery charge. What is wrong in this. They canceled my offer oder and no solution. This is not correct. Solve the problem i[censored] realy want to do business online.

I have received a call for product and i refuse for order.

Then after they doing missed calls continuously.

This is your service?

If customer don't buy so you doing this cheap things.

How can you force your customers to buy the product.

And who the hell are you to ask us the reason for not purchasing the product.

This is the worst experience. I don't want to prefer next time on your site.

Thank you.

Today i have received a CANON scanner with printer (black & colour) dt[protected] for Rs 3750 paid. but CANON driver CD installed in the computer but CANON printer not working. kindly solve the problem at our address. my address is below. JITENDRA L.PARMAR, Vyash Mahollo, Opposite-Soni Vado, MEHSANA(384001). MOBILE NO[protected]

The product code 5336 is not delverd in time in order no 48280627 plz send our item so i think naaptol is very best utem dealr but i know inside of naaptoil is very worst online shoping chanel ther fore it is last time i purched item in naaptool i order life dap tablet in 4/6/2018 they told to me your produt shifted in 11/6/2018 but till not supply our itm iam very disaapnted with naaptol

On t. V screen we saw the ad of drilling machine and made a call to number above the screen. We asked "yeh machine dono side ghumtha hai kya?". They replied "haa sir" and she told that we have to pay extra 399 for courier. We havent placed the order because of charges 399 rupees. Same day we get a call from company told me that i should not pay any courier. After recieving it the same night i have checked the machine but the machine was moving only in one direction. So we called to your office after some discussion they agreed to take back. But no one came to take machine. And they said they will return our money on bank account.

Sir I purchased Canon printer from Naaptol company of a amount of RS 3750 but the product I received is defective and they refuse to take it back within return policy. I called them many times but they did not give any appropriate answer. I had also complaint in Canon complaints care but they did not take any action . Please help me sir . Thank you.

I would like to to inform your kind good self that i have seen product on naaptol channel on tv and order placed for 43 peaces kitchen king set for kitchen but when i received the courier then i open the box what seen that pots are very small than seen on naaptol channel. They are showing on channel big sizes things and deliver to customer very small size things so it is cheating with customer so we will request you to do the necessary legal action and justice with us.

My name is puthiran and i have been continuously getting calls from naaptol even after informing that i am not interested. Then they started using abusive languages.

Once i bought a product from naaptol and they took my number.in one day i m getting more than 20 calls from naaptol which is very disturbing and irritating.

If required i can share the contact details of the land line from where i got the calls from. Request you take action.

Regards
Puhtiran

I have ordered one juicer from naaptol on 1 june 2018, and received the same on 2 june, but product i received, that is damaged, so i called to the customer care on 2 june 2018 but they did not take my complaint seriously and did not share sr number with me and said you will receive the sms, but i not yet received any sms, i tried to call them again but they are not sharing sr no. Against my complaint, customer care team is very rude not behaving well. Not providing proper info. Not sharing anything, i am unable to open naaptol website, i can't even read their policy.

I want my money back!!
Please help..

Order no.48186928