Naaptol Online Shopping Complaints & Reviews

They show the product in tv at high level but it was very poor quality
That's why I return my order but they are not refund by cash
they force me to bought onther product please help us
I ordered bag combo it very small it not usefull for men's it like a child bag
So I was return it
naaptol is proud company so take action on it onther people shouldn't affect this

My mob. [protected]

Dears

Your delivery man asked me to came other place then i asked to came my add which i provided to you.
But that guy asked me if i came then he will deliver. But that guy not came my add & he returned to you aaked him to deliver proper add. I will get my delivery
I will pay delivery charges then why i need to go away from my location to get delivery.

Thanks

We ordered the 43 pcs stainless steel storage containers and serving set. Order no:24286127. We purchased this item with full confidence that company will give a product with high quality guarantees, but the plastic that company have used is of cheap quality, the plastic is very delicate and it is breaking very quickly within the 1st use. So most of the boxes that i have purchased has no lids. But still company is promoting these products in channels without any guilt. We requested for repay ment of my money without any delay otherwise i will take this to the consumer court for cheating me about the quality of the product. But the company rudely says that they cant replace it also. My mobile no to contact is [protected]. Thanking you. We are very disappointed with the product which the company have sold. I have attached the proof of your cheap quality product in this msg
Regards,
Vijaya bhaskar

My mother booked a product with naaptol. Before receiving the product, she received a call claiming to be from naaptol that she has won a lucky draw prize of tata safari or an equivalent prize money of rs. 12.8 lac. She was asked to pay a processing fee in the name of some ákash anand' in sbi account that was given by the caller.
She gave them my number and asked them to relay the procedure to me. They were fraudsters asking for money through cheque and they even started abusing when we refused to accept the offer.
Please take action against companies like naaptol who are sharing confidential customer information with third parties and fraudsters. They share commercials on tv and fool innocent people; especially elderly. One of my friends was even fooled for rs. 50, 000 via a similar scam phising call.
Kindly take naaptol into task on this. The company's customer service is bogus, they offer the worst products and then stoop to this level. The scam is run from - bihar and jharkhand states of india.

Ordered a ladies gown set from these cheaters called "naaptol" during july2017. They accepted the order, but upon delivery item was found to be totally different than what was ordered. Requested for a replacement, but they took the item back and conveyed that the ordered item is no longer available. Instead of refunding the amount, they told the money is kept in a wallet. So far fine. But once logged in to somehow utilise the money, they provide a new condition that in order to use the money, there must be minimum rs. 5000/- credit! Now, i don't need to buy any item worth that much from them. After couple of months they say the wallet credit is gone! This is nothing but plain theft / cheating.

Lesson learnt: stay away from these cheaters called naaptol!

I ordered a massager from naaptol, and after i received the product, it wasnt like i expected. So i peacefully called the company for return and refund of product. These customer representatives are so rude and are arguing for not refunding the money. The representative was named prateek. It was my first order with this website. Kindly look into the matter. Thanks

We r getting fake calls on the name of naptol.. That we being lucky consumer we will get safari car or cash worth of the car.. Trusting ur company we deposit the amount in the bank to that fraud calls.. And we get nothing at last.. Plz bring this complain and try to reach me solving my prob as soon as possible!! Get the prob solved!! Fast as possible

I am seeing many complaints already registered against this on going fraud then why we are getting such fraudulent calls still i wonder.

Has Naaptol taken any step to grab the miscreants or just taken a back seat considering it to be just a call.

The concern is they not only waste our time but they play with the mind of people like they target housewives who can be cheated easily, their modus opurandi is well planned but poorly executed.

The silly chaps dont even know how to speak like a consumer care representative.

I have already registered a complaint with Naaptol.Lets see what happens.

Hello, I Basavaraj Harindal, customer of naptol online shopping. Reg. Mobile number [protected]. I got message from naaptol company
(i.e. Dear custmer, Welcome to NAAPTOL company (home shopping) you win- 1st prize (Tata safari car) or amount Rs. 12, 60, 000.00 Registration service charge Rs 8, 600.00 on 05/02/2018 diposit for any bank, more details HELPLINE mo no.[protected], Toll free no. [protected])
Then I called helpline number and they sent account details (Jayram kumar
a/c no.[protected]
Sbin0001561
Sbi bank)
Then I deposited registration service charge Rs 8, 600.00 after I called that helpline number but they did not answering. Please take my complaint and give me the solution with money back from that person. Please get me the solution soon. I attached photo copy of cash deposit slip below.

I today got message as such"shop cj congratulations you won first prize tata safari seater 4*4 suv and price 1280000 registartion charges 12800 helpline number (Toll free) [protected]. After sometime a call from mob. No [protected] received saying about this prize. I request you to please enquire this and inform immediately.

Yours
D s chavan
Jalna maharashtra

I have purchased a swipe tablet which was very bad in condition. My product order no.[protected]. Product quality was very poor and it was a damaged product. I have placed the order on 1 Feb 2018 and product received on 2nd Feb 2018. This product name swipe 3 in 1 gorilla glass tablet with keyboard . It's touch was not working too . So, I want the refund my money as earliest as possible.

Dear sir maine 18.1.2018 ko ek order book kiya 3d nature bed sheet ka. But mujhe jo bheji gyi vo satrangi bed sheet thha. Inki kwality bahut kharab hi. Fabric bhi cheep hi. Isliye mujhe mere paise waapas kare. Maine kl aapke customer care no. Pr call krke complain bhi ki thhi unhone bola aapke paas 48 hr me call aayegi senior ki but abhi tak koi call nhi aai hi. Aapki service me itna time hi lagta hi saayad. Mera complain no.30480306 hi. Kripya mera product waapas lene ka kast kare. Please

Hello,

I am ajay kumar. Naaptol couriers team pickup the item from me 2 days back and they said will give you call in 24 to 48 hours 4 days ago for refund. Till date there is no response and when i called to customer care they don't even borther about.

My contact no. [protected].

I have call recording as well.

Thank you in advance.

Please assist.

I have book a 1 pair of boots from naaptol.i have recieved it on 20th jan at 2 o clock in afternoon.after getting the product i have check the product but the shoes are big and loose then i have checked the size on the bill its size 10., but i have booked the size 9.i dont know whose mistake is this and also not recieved the glasses also.so its my humble request to you that kindly change the size 10 to size 9.because i want this on urgent basis.

Thank you

(Congratulations) You are winner of Naaptol T. V. show Channel (Home shopping) you win 1st..price (Tata Safari) And Amount price Is Rs-12, 40, 148 Registration Service Charge- 8550 to inform by company. on[protected] Deposit only, for Detail Contact Tollfree No:-
[protected]
[protected]
[protected]

Toll free NO.[protected]

This msg I got from HP - NAPTEL.
And this is the number [protected]
And this is account details and he told me to transfer 12, 550Rs for this account to deliver car for my home.
Mr. ROHIT KUMAR
A/C:- [protected]
State bank of india
IFSC :- SBIN0000032

I got a message from an unknown number inside it was that I won a Tata safari worth 1240148 registration services 6500 from the number [protected] and [protected].they were asking me to pay the registration fees as soon as possible. I was smart enough so I googled it iam registering this complaint so that police official could track these cheating ### by tracking these numbers...

I had ordered for 15 piece designer cook and serve set bearing order no.43608793 with free 5 piece kitchen tools. The product is sold by logistic centre auth agent of mahavir enterprise. The shipment was delivered to me on 11th jan 2018 and paid rs.1499/- to the deliverer and to my surprise instead of the above product i received black hair shampoo in the shipment and immediately i raised a compliant at naaptol. But till now i have not received my ordered product nor there is any positive response from naaptol to send my ordered product and take back the wrongly delivered product.

I ordered the product on 2nd nov 2017 with order id: 41188892 and i got the same on 5th nov 2017. On 26th dec 2017 i went a picnic with my family and returned on 1st january 2018. During the trip 4 bags got damaged. The quality of the product that much worst. I then called the customer care number on 3rd january 2018 and i got a reply that with in 48 hrs an executive will contact me and do the necessary action. But till 6th january no support from your side i again called and the get the same reply. But this time they provide me the compliant number.[protected] and asked me to pack the product. I waited for the call from the executive. But no response. Then to now daily i called and yesterday they told that with in one hour the executive will surely contact me and collect the product and replace it with new one. But the same result happen. Today is 14th day that i am complaining.
Kindly let me know what to do to replace the product.

माननीय,
में सागर डी पंड्या महुवा डी, भावनगर, मैं रहेता हूं, मै ने करीब १५, दिन पहले नापतोल नामक कम्पनी को ओंनलेन टैबलेट विथ की पेड़ मंगवाया था, जो मुझे दिनाक, ११.०१.२०१८ को कुर्यर के द्वारा मिल गया था, मै ने जब पार्सल को खोल के टैबलेट निकाला तो पूरा रिजेक माल
भे जा गया था, मै ने तुरंत नापतोल के मोबाइल, नो, ९२२०००६०००, ८२८५५४४४७२.८३८६६४४४७२.८५८८९५...⇄ पर कंप्लेन लिखाई और ऑर्डर नो४३५४३५५८, से भेजा गया टैबलेट जो डैमेज और रिजेक्ट पीस मिला था,
उसके बारे में कहा तब मुझे बताया गया कि आप की कंप्ले न मिल गई है,
४८. घंटे में आप से हमारे सीनियर बात करेंगे ४८.घंटे के बाद फिर मोबाइल से बात की उन्होंने बताया कि आपको को डेमेज पीस मिला है वो हम वापस मंगवा कर रीपर करके हमारे टेकनिसायान भेजेंगे, हमने पूरा दाम
दे कर मंगवाया था हमने बात की और कहा कि आपने रीजेक माल भेजकर धोखा दिया है, इस लिए हमें मनीबेक चा हए, आप के पर हम भरोसा नहीं कर सकते, तब अनोहों ने बताया कि अब हम कुछ नहीं कर सकते, इस तरह धोकाहगड़ी कर के हमने पेमेंट किया गया, रू, ४३९८, वापस देने की मांग को
इंकार करके रू, वापस नहीं मिल सकते
हमने लगातार २५से ३० बार मोबाइल से बात करने पर भी कुछ जवाब नहीं दिया जाता, मजबूरन हमें आपकी सरण में आए है, हमें आश है कि आप हमारी फरियाद के बारे में हमें न्याय दिलाएंगे, और कम्पनी की दादागिरी और धोखगङी हुई है, इस बात को जानकर हमें हमारी मदद करके हमारा
रू, दिलाएंगे, तो ग्राहक को सुरक्षा मिल सकती है, हमारी मदद आप जरूर करेंगे, आभार,

सागर डी, पंड्या
महुवा
पता:-सागर डी, पंड्या
५२/३ सरदार पटेल वसाहत
कोलेज रोड, बावलियां हनुमान के पास, महुवा बंदर पिं, ३६४२९०
डिस्ट्री क, भावनगर, गुजरात,

I ordered a combo of 7 bags in 900 rs and received a used one which was terrible and broken, no response from the company. And the quality was so cheap, and the product was not even finished that was a semi-finished good like the thread was hanging from all over the bags all of them the 7 bags and the quality was like made with papers i mean like so cheap, and when i asked for a refund they are just providing me vouchers i mean how could that be a refund the balance is still with you and i haven't received my money so how could you call that a refund i dont need your vouchers this is unfair i mean comeon we are in 2018 and you guys still up with those fraud scemes how could you do that that is a tv channel too. I am so disappointed with naaptol service.

Name - rahul sharma
Ph. No [protected]
City - hyderabad
Date & time of order placed[protected] evening
Complaint submitted[protected] afternoon after receiving the product
Order no[protected]
Invoice no 198l[protected]
Total amount - 1398