Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Feb 19, 2024
Complaints 2335
Resolved
1285
Unresolved
1050
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Naaptol Online Shopping
Customer Service Contacts

Naaptol Online Shopping Phone Numbers

Phone
+91 92 2353 7000
423
176
+91 14 1402 4376
136
95

Naaptol Online Shopping Website

Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MailidJk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:Gurgaon, Haryana, 400107

I had ordered for set of bags. Which was delivered at my place on cash on delivery. I had paid the money and taken the delivery, the product is not similar to display on the television also the quality is inferior.

Hence i had asked for return of goods and refund.

After 4 days the delivery boy had taken back the goods. While contacting naaptol for refund, the customer care had informed that your money had credited...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rudraprasadmahakur
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swipe 4g konnect for return

Address:767017
Website:[email protected]

Iam dinamani kheti from bagduli po khambeswaripali dist sonepur odisha mob no [protected]i bought a swipe 4g mobile from naptol about 2 months before and this hanging and its back touch switch is not responding & the mobile is hot on back side when talk with phone a minute or more and hot in ply in net sight so i face many problem i would request you you solve my problem or refund my mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bhavsar yash
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not returned rupees

Mene denim ki jeans buy ki thi... Fitting ki problem se mene product return ki thi... Tab kaha gaya tha k mere bank ke account me rupess refund honge... Bt vo nahi huva... Apki company asa khe rahi hai k vo mere napptol k account me jama hai... Vo bi 6 months k liye hi...6 months me hi mere ko product leni padegi... Ye kaha ki business hai.. Apki... Or apke jo bhi woker hai vo bhi sale... Bahut bura bolte hai... Plzz asa woker ko nikal de...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dashisha l marshilong
from Kolkata, West Bengal
Report
Copy

cancel of order no 37927146, kitchen queen

Address:West Khasi Hills, Meghalaya, 793119

Please cancel my order because of shortage money. My order no 37927145, kitchen queen 81 piece...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suraj Shringi
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call for lucky draw

Sir,
I received a call from numbers [protected], [protected] and [protected] saying that they are calling from naaptol and i have won a tata safari car worth rs 1260000 and i have to pay rs 12600 for some transportation formalities.
I also got a message from naaptol naming md naptol that i am first lucky draw winner and for further details contact the number[protected]. You can mail me the reply on [protected]@gmail.com.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Hemant Soman
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty product and licking my information

I also received same fake call from [protected] today morning at 8.30am and also a message regarding tata safari and cash prize from naaptol. The person was illiterate and saying that he is manager. When i called toll free number provided by him [protected] it got connected to naptol call center and that person confirmed his name and number too.

I was just fool gaming with this people...

Immediately same person called...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Cootu
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I kall

Address:Bikaner, Rajasthan, 334001

Jagdish singh
Sold by alpha radio
Ward no-22, fail no-1, keji complex, inistadiur, rani bazar
Landmark : near durga mata mandir
Bikaner, rajasthan
Pin code: 334001
Phone : [protected]

Product: i kall 3g calling tablet
Color: black item: 12325
Sold by: alpha radio
I[censored]ndelivered please return to:
M/s. Alpha radio, c/o dtdc courier & cargo ltd., khadr no.1226,...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
C
Capt.Akhil Khanna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5 pcs granite texture finish cookware

Address:400072
Website:naptol.com

Complaint / order number: 26778265/ 37724437

Complaint no: 26778265
Order no: 37724437
Doc no: [protected]

Complaint: product delivered of small size than displayed + black color rather
Than red color as shown on tv, shown as manufactured by royal chef, but delivered by manufactured by apex consumer appliance.

Quality of product is very substandard.

Customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
G K Panda
from Roorkee, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer service

Address:East Singhbhum, Jharkhand, 831001
Website:Naaptol

Dear team,

I brought a ilo rice cooker from your naptol. That cooker is too small for my family. And also it's not mention on live display. So i register a return complaint on customer care. On 30/7/17 i have received a call and that executive misbehave with me and told that we are not to take return back your cooker.

That's why being a american company (Amazon) written on his add india ki apni manpasand dukaan.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
ramanilayam
from Chennai, Tamil Nadu
Report
Copy

sewing machine

Address:682026

I have on last week of june 2017 booked one sweing machine thru naptao
Who in turn informed tat by 3rd of july it will be delivered but by the delivery
Date it was not delivered and told the order is cancelled and fresh is booked which will be delivered on 13th july, which also they could not do and informed
That the courier could not deliver same and again cancelled. On enquiry
I was told that the order is cancelled...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajat233
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud calls/ tata safari/ cash 12,80,000/naaptol

Address:Chandigarh, Punjab

My mom purchased some items from naaptol few weeks back. Yesterday, she got a call from a person (With hindi accent from bihar), who proclaimed to call from naaptol and told her she had won some lottery of ₹12, 80, 000 or tata safari. I searched the no. On truecaller and the no. Was registered as 'naapol'. This guy then asked to deposit ₹12, 800 for the car's 'registeration' or telling him bank account no. For cash deposit along with...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Ernakulam, Kerala, 683579

Hi,
My name is remesan nair v r. I am from kerala.
I had ordered an item from naaptol telebuy (14 peices stainless steel vessels) for rs 2398 on 17th july 2017 and received the product on 24th july 2017. When i opened the box, the items were not complete and the items were also damaged. I called naaptol customer care so many times asking for a full refund of the money that i have paid and they were not willing to do so. One...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
atul.chopra
from Mumbai, Maharashtra
Report
Copy

leak of my information by naaptol.com

Address:Faridabad, Haryana, 121002

Hi friends, don't purchase anything from naaptol.com, your personal information is leaked by naaptol.com, please find below the incident that happened with me and i have written to ceo of naaptol, awaiting response
Hi,
I bring to your kind information that yesterday morning i got a call from [protected] on my phone number, the person durgesh sharma said he is calling from naapol and he confirmed my residence address, further...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DnHalder
from Kolkata, West Bengal
Report
Copy

naaptol products

Website:not known

I have received a call from [protected] about winning a tata safari costing about rs.12, 60, 000 based on my recent purchase from naaptol at 9.01 today (25.07.2017). I have also received 2 (Two) sms congratulating me for winning such prize. It has been mentioned that offer is valid for today only. I have been asked to contact their toll free no at [protected] for details in the matter. I have been asked to deposit around rs.7, 000/- towards...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Taukhir
from Panaji, Goa
Report
Copy

sheffield electric stove

Address:Jalna, Maharashtra, 431203

Friends please naaptol se koi product naa kharide ye logo ki baat nahi mante.
Maine product kharide se pahele pucha ki products pasand naa aane pe return kar sakta hu kya usne kaha aap bilkul return kar sakte hai. Lekin deliver hone ke baad ye log koi response nahi dete aur kahte hai return nahi hoga.
So please don't purchase any product from naaptol....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
subhashpatni
from Mumbai, Maharashtra
Report
Copy

false call about lucky draw

Today morning my wife got call many times between 10 and 11 am from phone no. [protected] claiming that she got prize of tata safari vx model. She told me jubilantly, but i had doubts about the call. I called back on that number. On my enquiry he told that he is anil singh calling from naaptol and repeated that my wife got the lucky prize of tata safari valued at rs. 12, 60, 000/- she could take the vehicle or take cash. He further told that...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
lavanyasagar23
from Tirupati, Andhra Pradesh
Report
Copy

fake call

Address:520002

My name is lavanya.. I have purchased more than 6 times from ur channel... My registered ph no is [protected]... My mom uses this no and she places order. She received message from naptol stating

"""dear sir, you won naaptol tv show. You won first prize (Tatasafari) and market value os 125, 0000. Pay only 8500/- as registration fee. For more details contact us[protected],[protected] and [protected].."""""br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MuniSekar KA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

asking processing fee for fraud gifts

Address:New Delhi, Delhi
Website:naaptol

Hi, yesterday i have received sms ad-naptol saying that hyundai i10 worth of rs 6 lakh, for that they have asked processing fee of rs 6, 000, and asked me to contact @[protected]. When i contacted them they gave account details mr ramagiri, sbi a/c no [protected], branch hatiara, ifsc sbin0012376. They are trying to cheat with having our data base, need to initiate severe legal action, else many people may get cheated....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ariyanayaka Sundaram
from Delhi, Delhi
Report
Copy

invalid refund voucher

Address:603110
Website:naaptol

Please avoid buying in naaptol. My uncle buy a jewel set from them they canvased him to buy diamond membership, he is illitetrate he order from one mobile and give different number for diamond membership. The person take the order from naaptol didnot explain anything about it and terms and conditions. When we recieve the jewels set it is very worst quality and also different from shown on tv. So we ask for refund, they take the product and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:+91
Website:naaptol.com

Name-Muhammad saleem wani PH-[protected] paytm wallet registered ph-[protected] Adress j&k jammu doda...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy