Naaptol Online Shopping Complaints & Reviews

Hello, today i received an sms even got call from naaptol. The person whose name is aman sharma he said i m the lucky winner n i won tata safari worth rs.1280000 n he have given me other option if i don't want car so i can have cash prize too.in both case i have pay registrarion cost of rs. 12800 for this i have to provide my saving account number through sms. When i offered them cross cheque they denied to accept it. So i got doubt n i just simply said i don't want it. But my query is how they come to know what we have purchased last item from your company n what was the cost of particular item even they have list of purchased date. Is there someone who is involve from your company...??? How they got whole details... Please take serious action against them.

Dear sir
On 09/08/17 at 09:45 am i have received call from +91-[protected] regarding congratulation you are winner of tv show naaptol – you win 1st price tata safari) and amount price is rs. 12, 50, 000/- registration service charge rs. 8500/- on 09/08/2017 deposit only for details contact me[protected], [protected], [protected].

Kindly advise the above caller person is fake or right, i have not trusted with him
Kindly intimate to me as soon as possible
N. Marimuthu.
Email. [protected]@gmail.com
Mo. +91-[protected]

Purchased a product from naaptol company by watching tv advt. The order number is: 38136528 i received this product on 07/08/2017, after receiving the product, i was shocked. I ordered for a purple container set of 43pcs. Even if the door delivery was on time the products what i received was totally different from what dey advertised. I ordered for purple container set and what i received was half of what they advertised and the rest was in white color. Out of the total 43 pieces dat dey advertised dey delivered just 23 pcs n it was mentioned that the lid of the container s also counted. Apart from these drawbacks the worst cums wen u make a call 2 deir customer care. Its heard dat companys should treat customers as their god. However those responsible people at the other end r so ridiculous n impatient dat dey r not even ready 2 hear why deir customer made such a call 2 dem

I purchased travel bag + 8 utility accessories from naaptol.com and i hv found that some accessories are not delivered, as well delivered product is very poor quality and not working. Confimed from the customer care that if product is not satisfactory then money should be refunded and he said yes. I not not yet received call from naaptol for my complaint. Also there is no option available to put writen complaint of naaptol site for complaint was logged on - [protected]
I want my money back

[protected]

I had ordered for set of bags. Which was delivered at my place on cash on delivery. I had paid the money and taken the delivery, the product is not similar to display on the television also the quality is inferior.

Hence i had asked for return of goods and refund.

After 4 days the delivery boy had taken back the goods. While contacting naaptol for refund, the customer care had informed that your money had credited which will be used for next purchase and no money refund will be given.

As per refund policy, naaptol team will approach after 7 days to get the account number where the funds will be refunded.

Is anyone will look into this and arrange for refund.

Iam dinamani kheti from bagduli po khambeswaripali dist sonepur odisha mob no [protected]i bought a swipe 4g mobile from naptol about 2 months before and this hanging and its back touch switch is not responding & the mobile is hot on back side when talk with phone a minute or more and hot in ply in net sight so i face many problem i would request you you solve my problem or refund my mobile

Mene denim ki jeans buy ki thi... Fitting ki problem se mene product return ki thi... Tab kaha gaya tha k mere bank ke account me rupess refund honge... Bt vo nahi huva... Apki company asa khe rahi hai k vo mere napptol k account me jama hai... Vo bi 6 months k liye hi...6 months me hi mere ko product leni padegi... Ye kaha ki business hai.. Apki... Or apke jo bhi woker hai vo bhi sale... Bahut bura bolte hai... Plzz asa woker ko nikal de job se... Or mere ko vo rupess mere bank ke account me chahiye... Nahi to mere ko napptol ke head ko complain karni padegi..2 days me mere ko ans mil na chaiye

Please cancel my order because of shortage money. My order no 37927145, kitchen queen 81 piece

Sir,
I received a call from numbers [protected], [protected] and [protected] saying that they are calling from naaptol and i have won a tata safari car worth rs 1260000 and i have to pay rs 12600 for some transportation formalities.
I also got a message from naaptol naming md naptol that i am first lucky draw winner and for further details contact the number[protected]. You can mail me the reply on [protected]@gmail.com.br...

I also received same fake call from [protected] today morning at 8.30am and also a message regarding tata safari and cash prize from naaptol. The person was illiterate and saying that he is manager. When i called toll free number provided by him [protected] it got connected to naptol call center and that person confirmed his name and number too.

I was just fool gaming with this people...

Immediately same person called me back saying that call center has replied him.

This need to be really cracked down. This # are just looting innocent people.

Napptol need to be careful regarding handling people information.
I bot economy mobile phone via naptool (Stating gorilla glass [unbreakable]). Its screen cracked when it fell from 2 ft. Company is sealing such fraud product without verifying them and on top of that careless about our personal information.

Please stop buying from them...

Jagdish singh
Sold by alpha radio
Ward no-22, fail no-1, keji complex, inistadiur, rani bazar
Landmark : near durga mata mandir
Bikaner, rajasthan
Pin code: 334001
Phone : [protected]

Product: i kall 3g calling tablet
Color: black item: 12325
Sold by: alpha radio
I[censored]ndelivered please return to:
M/s. Alpha radio, c/o dtdc courier & cargo ltd., khadr no.1226, rajokri village, new delhi - 110038

Complaint / order number: 26778265/ 37724437

Complaint no: 26778265
Order no: 37724437
Doc no: [protected]

Complaint: product delivered of small size than displayed + black color rather
Than red color as shown on tv, shown as manufactured by royal chef, but delivered by manufactured by apex consumer appliance.

Quality of product is very substandard.

Customer service is arguing and not ready to accept return policy.

Dear team,

I brought a ilo rice cooker from your naptol. That cooker is too small for my family. And also it's not mention on live display. So i register a return complaint on customer care. On 30/7/17 i have received a call and that executive misbehave with me and told that we are not to take return back your cooker.

That's why being a american company (Amazon) written on his add india ki apni manpasand dukaan.

Customer service is main priority but i didn't think how poor customer service provide by naaptol.

So if ilo rice cooker not get return back from me i will do a consumer complaint on consumer court. Product order no: 3775407.

Thanks
G k panda
[protected]

I have on last week of june 2017 booked one sweing machine thru naptao
Who in turn informed tat by 3rd of july it will be delivered but by the delivery
Date it was not delivered and told the order is cancelled and fresh is booked which will be delivered on 13th july, which also they could not do and informed
That the courier could not deliver same and again cancelled. On enquiry
I was told that the order is cancelled and booked again which will be deliverrf
On 24/26th july 17 and again it was not deliverd and send a message that
Courier could not deliver same as home/shoo is closed.

In fact 24 hours people are in the house and they never turned down to my
House for attempting delivery and they were not even bothered to call me prior to delivery attempt.

It is clearly understood that naptol is trying to fool customers like this so many have experienced this type of behaviour.

Now naptol is unable to supply the items ordered but giving false promises only.

My mom purchased some items from naaptol few weeks back. Yesterday, she got a call from a person (With hindi accent from bihar), who proclaimed to call from naaptol and told her she had won some lottery of ₹12, 80, 000 or tata safari. I searched the no. On truecaller and the no. Was registered as 'naapol'. This guy then asked to deposit ₹12, 800 for the car's 'registeration' or telling him bank account no. For cash deposit along with aadhar card details. I knew it was a fraud call
I called naaptol giving them the number of this fraud. The issue that i have is how dare this guy get all details to our transaction?! He has my exact address details with time and date of ordering! It's so unfortunate my mom shopped from naaptol. Organized online retailers such as flipcart, amazon keeps such information highly confidential. Shopping from naaptol is goddamn risky

Hi,
My name is remesan nair v r. I am from kerala.
I had ordered an item from naaptol telebuy (14 peices stainless steel vessels) for rs 2398 on 17th july 2017 and received the product on 24th july 2017. When i opened the box, the items were not complete and the items were also damaged. I called naaptol customer care so many times asking for a full refund of the money that i have paid and they were not willing to do so. One guy called me back and spoke with me in a very rude manner using harsh words and told me to do whatever i can do but they will not give my money back. I have also informed that i am going to move it legally and their reply was so irritating that they stated that they don't even care about the legal issues. I am totally disappointed. I never thought that you were such a huge scammers snatching money from people through your fake advertisement and worst customer service. I am providing you the order id and complaint number from naaptol below.

Order id: 3716153
Complaint number: 26612554

Please make necessary arrangements to refund my money and take back the product before i file a complaint against you in consumer court as that is the only thing left for me to do against you..

Hi friends, don't purchase anything from naaptol.com, your personal information is leaked by naaptol.com, please find below the incident that happened with me and i have written to ceo of naaptol, awaiting response
Hi,
I bring to your kind information that yesterday morning i got a call from [protected] on my phone number, the person durgesh sharma said he is calling from naapol and he confirmed my residence address, further he said that i am a winner of a tata safari in a lucky draw of naaptol.com since i purchased bacca bucci shoes 2 months back from naapol.com post viewing the product on tv.
He said that either you can take the tata safari car or take money 12, 60, 000/- in cash that would be transferred to your bank account. He wanted me to share my bank account details to which i objected and told him that he can send me an account payee cheque instead. He also mentioned that in order to get the lucky draw prise of tata safari, i would also need to transfer 12, 600/- as processing fee which confirmed my doubts on listening to his demand. I told him that i will call him back, then i called naapol customer service from my number [protected] and enquired about the luck draw they told me that it was a fake call, that a few days back naaptol.com website was hacked and information of customers were stolen. I have recording of both the calls.
Post that i called the guy durgesh sharma and he still tried convince me because he had all my personal information. I am sure it was a fake call and not from naaptol.com, when i told him that i will report to police he threatened me by saying “i know your address”.
I would really want to understand, is this carelessness on part of naaptol.com that their website gets hacked or customer information gets leaked like this? Or is naaptol selling my personal information to such thugs and criminals who are wanting to dupe me since they have my personal information?
I need an explanation.

Regards
Atul chopra
[protected]

I have received a call from [protected] about winning a tata safari costing about rs.12, 60, 000 based on my recent purchase from naaptol at 9.01 today (25.07.2017). I have also received 2 (Two) sms congratulating me for winning such prize. It has been mentioned that offer is valid for today only. I have been asked to contact their toll free no at [protected] for details in the matter. I have been asked to deposit around rs.7, 000/- towards registration service in bank today only. The person was reportedly calling from jharkhand.
I am of the opinion that a gang of fraudster is operating to cheat the common people and investigating agency should look into the matter to track down the culprits.

Friends please naaptol se koi product naa kharide ye logo ki baat nahi mante.
Maine product kharide se pahele pucha ki products pasand naa aane pe return kar sakta hu kya usne kaha aap bilkul return kar sakte hai. Lekin deliver hone ke baad ye log koi response nahi dete aur kahte hai return nahi hoga.
So please don't purchase any product from naaptol.

Today morning my wife got call many times between 10 and 11 am from phone no. [protected] claiming that she got prize of tata safari vx model. She told me jubilantly, but i had doubts about the call. I called back on that number. On my enquiry he told that he is anil singh calling from naaptol and repeated that my wife got the lucky prize of tata safari valued at rs. 12, 60, 000/- she could take the vehicle or take cash. He further told that she would require to deposit rs. 27, 600 in case she wanted cash and rs. 12000 in case she opted for the vehicle, in some bank account. When i asked him how to make sure that it is from naaptol you are calling, he replied he would send the relevant contact details. He did not send the details.

My wife saw naaptol tv commercial ad and purchased some articles by placing order by calling the number advertised on the tv commercial. My question is how the fraudster knew about the purchases my wife made from naaptol. When i searched the internet i found there were many such complaints.

Please take action against the fraudsters who might be in collaboration with
Naaptol or their outsource partner