Naaptol Online Shopping Complaints & Reviews

Address: 135/B, Karaswada Mapusa Goa

I have ordered product online site Koshibazar & prepaid by UPI payment. Order no.4018933 dated 23 December 2022. However site is now removed & phone numer is also switched off. I mailed number of times on email address [protected]@koshibazar.com but they didn't replied.

Jan 17, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2023

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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Hey!
I received a registered post and a scratch card, claiming to be originally from Naaptol . The letter stated that I have won a SUV and will have to fill in the bank details in order to avail it .

Jan 14, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2023

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.

@Team Naaptol

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Address: Nalini ranjan Avenue basantalla Saha road new alipore Kolkata 700053

I nikhil kewate received a letter from naaptol online shopping pvt ltd address Nalini ranjan Avenue basantalla Saha road new alipore Kolkata 700053 that I have received an online shopping award for 8 lakhs they sent me a form i filled that form form contained i filled up my bank account no IFSC code pan no mobile number please take necessary action this fake letter

Jan 14, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2023

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
@Team Naaptol

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Address: Naaptol online shopping pvt ltd address Nalini ranjan Avenue basantalla Saha road new alipore Kolkata 700053

Website: Website address is not mentioned in the form

I nikhil kewate from Pune recevied a letter by post on 3 Rd February 2023 from naaptol online shopping address naaptol online shopping pvt ltd Address Nalini ranjan Avenue basantalla Saha road new alipore Kolkata 700053 that I have received an online shopping reward they sent me a form and they told me to fill that form in that form they told me to fill my bank account no IFSC code pan no and my mobile no please take necessary action

Jan 17, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2023

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
@Team Naaptol

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I received a letter and a scratch card allegedly from naaptol. It said that I have won Rs 7 lakh 50 thousand rupees.
It is hurtful that such scams take place till date.
I request the company to look into this matter and take strict actions against this fraud.
The data breach of highly unacceptable. How come my personal details such as my phone number and address reach the fraud people?

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2023

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
@Team Naaptol

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Address: Naaptol Online Shopping Pvt. Ltd., city Tower complex, Sasithala Lane, Atghara, New Town, Kolkata, West Bengal - 700052

I have received a fake letter on 2-Jan-2023 from Naaptol Online Shopping Pvt. Ltd., city Tower complex, Sasithala Lane, Atghara, New Town, Kolkata, West Bengal - 700052
mentioning the coupon has won 7.5 lacs and when called on the given no. They asked for the bank details and screenshot of coupon.
Kindly look into this urgently.

PFA the photo of letter and the coupon.
Its definitely a case of fraud.

Regards
Amar

Jan 16, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2023

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.

@Team Naaptol

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I got a registered post and a scratch card. I called the helpline number given in that letter and I gave 750 rs for releasing the check. Again they told to pay 22500. But we didn't paid that amount. I told to refund the amount that we already given. Now they are not responding to our calls. I lost money Please help me sir.
contact details of amount paid
[protected]
vishwanath paswan
helpline number mentioned in message- [protected]

Jan 12, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2022

Naaptol Online Shopping Customer Care's response Hi,

This is to inform you that the amount which you had deposited that is in Fraudsters account not in Naaptol account.

One more thing we have to high lighted you that the named of persons for fraudulent activities are not in our organisation.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or further give them any kind of money because it may lead to heavy financial loss to you.

Request you to share the complete details which you have received from fraudsters at [protected]@naaptol.com so that we can investigate further.
@Team Naaptol

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Dear sir we got a letter by naptol they letter consist a scratch card suggesting us you win 750000 rupees. We pay the 7500. they demanded more but we not give them. They call many times and tell us it's real we are talking from naptol prize side.please sir help us.

Jan 17, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2022

Naaptol Online Shopping Customer Care's response Hi,

This is to inform you that the amount which you had deposited that is in Fraudsters account not in Naaptol account.

One more thing we have to high lighted you that the named of persons for fraudulent activities are not in our organisation.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or further give them any kind of money because it may lead to heavy financial loss to you.

Request you to share the complete details which you have received from fraudsters at [protected]@naaptol.com so that we can investigate further.
@Team Naaptol

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I ordered Ankle Length Sports Shoes (CS6) on 7th November and received on 12th Nov which was supposed to be deliver on 14th Nov. I was out of station and returned on 14th Nov. Now, when I checked the package, it was nearly unsealed. The product is inaccurate in terms of size. It didn't fit at all.

When I called the customer care, they disconnected the calls saying they can't help and suggested to throw it if I can't use it. This type of service and behavior is not tolerable at all. I ordered a product which is not fitting properly and complained them before 48 hours. Simply delays the resolution and cleared their hands out of the matter.

Initially I wanted to replace it with the perfect size but now after getting harassed, I want a resolution and I want my money to be refunded on the source account.

Jan 17, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2022

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

Verified Support

Nov 15, 2022

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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swapnillaha

Nov 26, 2022

It has been 2 weeks since I posted this complaint and no action is taken yet. I don't have any option other than dumping the product which was mentioned by the customer care executive. This is not at all acceptable. It seems Naaptol is a big scam. I could not find a bit of accountability or any cooperation from them. The behavior was intolerable. I understood no one is going to take care of the issue which brings me to one last step against this simple issue. If I don't see any action taken in next 2 days, I am simply going to take this matter to Consumer forum court.

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My parents got a Registered letter from Naaptol, saying that they have won 1St prize in Lucky draw scratch and win.
Mahindra car.
I just want to whether this is scam

Jan 10, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2022

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
@Tram Naaptol

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Address: JAGDISHPUR PIRPAINTI BHAGALPUR

I bought my product on 14 nov 2022 and i got it on 20 nov i pay it by cash of 1999. my product is torn as well as 2 pillow cover is missing, quality is not good... i want my refund

Nov 22, 2022

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2022

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
[protected]@Naaptol

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Address: JAGDISHPUR PIRPAINTI BHAGALPUR

I ordered 5 bedsheet and 5 blanket on 14/10/2022...i got my product on 20/10/2022 ..1 of the bedsheet is torn and 2 pillowcover is missing, quality is so bad.. plz refund my money i bought it for 1999rupees.

Jan 17, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2022

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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My sister got a lucky draw coupon and it showed like you won 12, 50, 000 and now they are telling pay 12500 to release your amount and share the adhar and pan details seriously im thinking its fake it should be corrected these scams must be stopped please help.

Nov 16, 2022

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2022

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.

@Team Naaptol

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Address: NAAPTOL

I have tried too many calls to naaptol, but no one is answering about getting refund of a product in cash or by cheque.. I want my money in cash or cheque

Jan 12, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2022

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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[email protected]

Oct 13, 2022

Now they are not receiving my call...it's not a good thing

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Website: Naaptol

Im sonia today I have a call from naaptol they told me that I got selected first frize on a game and that's price money is 7, 80, 000
Then they asked me to pay registration fees, and then GST fees I paid total 22, 000
Then I realized and I told them to cancel the transaction but they don't and I asked to refund my money but they don't plz plz do something ðŸ™ðŸ™ðŸ™take some action

Nov 14, 2022

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2022

Naaptol Online Shopping Customer Care's response Hi,

This is to inform you that the amount which you had deposited that is in Fraudsters account not in Naaptol account.

One more thing we have to high lighted you that the named of persons for fraudulent activities are not in our organisation.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or further give them any kind of money because it may lead to heavy financial loss to you.

Request you to share the complete details which you have received from fraudsters at [protected]@naaptol.com.

@Team Naaptol

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Address: Nagaraju yentaganahalli

Water gun as suplied on 8 /10 /2022 as not a pressure it's returns amount not send asked other products advised

Jan 17, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2022

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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Order no :99761080 Expected delivery date was 17 September. than 23 rd september now telling for 26 September so I wants to cancel my product no :99761080. Please refund online transition amount.Thank you .

Oct 21, 2022

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Sep 19, 2022

Updated by HARI RAO PALLINTI Complaint / Order Number:
99761080

Order no :99761080 Expected delivery date was 17 September. than 23 rd september now telling for 26 September so I wants to cancel my product no :99761080. Please refund online transition amount.Thank you .

Verified Support

Sep 20, 2022

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
[protected]@Naaptol

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Address: Jaseena Manzil Kaippadakonam

Respected sir,

I have received a speed post named naaptol.i want to confirm it is real or fake. Recieved letter and card as shown below

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2022

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.

@Team Naaptol

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Sir, 1, are you celebrating any birthday celebrations, 2, conducting any lucky draw contest, 3, is this your help line number.[protected], 4.is this your what's app no[protected]

Oct 14, 2022

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2022

Naaptol Online Shopping Customer Care's response Dear Customer,

Apologies over the inconvenience caused.

We would like to inform you that there no such prize distribution has being organised by Naaptol Company.

They people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amounts of money in their bank accounts.

It is kindly requested not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.

@Team Naaptol

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Address: Juna risala gali no 1 indore m.p

Recently We had ordered 8 bed sheets worth 300 plus each but they had send us very poor quality cheap material .

We had received good quality with same design two years back so only booked again for a gifting purpose but this time they cheated on the quality. they had sent us duplicate sheets.
We have received this on August 25 2022 .

I had to order three four time to get this since the order was getting cancelled/ rejected, if they were out of stock they could have let us know instead sending this low quality product. I came to know this now because I gifted this to my mom, informed me this ; its absorbing the moist and bed is getting wet. the material is too bad for using.

I want good quality sheets, easy to wash and long lasting, which will not shrink or they have to repay my money with delivery charge rupees 400.

Please help me and return my money 2400 Plus 400 delivery charge

Jan 17, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2022

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping reviews & complaints page 4

Prepaid order not delivered

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Fraudulent registered post

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I received a fake letter regarding online reward

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I received a fake letter regarding online reward

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Fake lucky draw offer

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Naaptol Online Shopping fake scratch and win offer letter

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Naaptol scratch and win scam

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Naaptol scratch and win

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Product inaccurate, unethical behavior, package unsealed,

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Lucky Draw

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5 bedsheet and blanket

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5 bedsheet and blanket

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Naaptol lucky draw scam

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Not replying for refund of the product in cash or cheque

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Lucky draw game

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Water gun

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Product not delivered on given date.

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Received speed post

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Regarding scratch and win prizes

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Recently we had ordered 8 bed sheets worth 300 plus each but they had send us very poor quality cheap material

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