Naaptol Online Shopping Complaints & Reviews

Hello,

I have purchased a product (Juicer and slicer) from naaptol and the order no is 37262438 on 09-jul-17 and product delivered on 10-july-17. But when i used that product the juice and slicer both is not working and the quality wasn't good. I would like to refund my money rs. 1398. They are not looking at my issue and one of customer executive from naaptol has denied giving the refund.

I request you to look...

Customer support executive wrongly committed that the voucher issued will be valid for 1 year but found it got expired when tried placing order in 11th month from the issue date of voucher.
Please either reactivate the voucher or issue new voucher.

For your reference, cancelled order no. 24689277
Tried to place the order with voucher on 12th july 2017 and message displayed the message voucher expired.
br...

Dear shabnam, your request for refund for complaint no.21699721 is being processed through neft & will be credited to your given bank a/c in 3-4 working days
Above massage revived on 29 may 2017 but still not received payment very bed.

Dear shabnam, your new gift voucher *79 of amount 2898.00 is generated against your cancellation request for order:31735218. Thank you for shopping with naaptol.
Voucher is not...

Dear sir/madam,

I have ordered Complete Body Massager on 6/7/2017 Thursday and I contacted today on 7/7/2017 at 2:36 pm to customer support with madam Dipali to cancel my order she accepted my complaint and assured me that it will be cancelled. At present the track record of Naaptol is displaying that the order is ready to be dispatched but not yet dispatched. Finally i need to cancel my order.
order number: 37151491...

My mother received a call that she was a lucky winner of the Naaptol lucky draw. Being absolutely sure that it will be a scam I called them and started questioning about their policy and I spoke to 3 people and when they realised I'm trying to take their case they started disconnecting my call. Furthermore, when I confronted them that all this is a scam and they're trying to fool people I noticed a drastic change in the tone of their voice...

I got a message to my phone number from naptol company saying ;
hi sir you are winner of naaptol company you win-1st prize (tata safari) price of Rs-12, 80, 000 registration charges rs=8400. on details, contact me=
[protected],
[protected].

i called to[protected] number and spoke to them.
they said the same thing what i have got in the message.

i dont know how far this is true.br...

They are calling again and again and saying you got a Tata Safari in draw.they are also saying to pay 65000 in order to get that prize.the person is calling again and again and sending messages forcing us to pay that amount.I have also seen other customer complaints regarding this of Naaptol. I really feel they are fraud. action should be taken immediately....

Dear sir,

I got one call mobile no :[protected], caller giving information regarding my order, he had my order number, my contact no, my address.

He giving me one offer that my order win the lucky draw and i got 1 car, but need to service tax and for expense, asking me rs.10000,
He giving me office address :
Sector 63, plot no 92, shop no 61, naaptol, agent name: raju malhotra.

Please...

I had purchase a combo pack of shoes, sunglasses, a pair of shocks and a watch, altogether it cost me Rs1400 with shipping charge included, but the sad part is i didn't like any of the items. The quality which was displayed in naaptol channel in TV, it is not even close to that. So I am very much disappointed with my product. I want my money to be refunded in my bank account as soon as possible. I hope that my request will be granted. Thank...

We got a message that we have won can we got call from mobile no. [protected] on July 3, 2017 we were explained you will have to pay only Rs. 6500/- that is registration charges only and nothing should be paid, I had asked several times that please tell us properly nothing to be paid said no only you will have to pay 6500l I was told to deposit the money in the name of Ganesh Patra A/c no [protected] IFSC code SBIN001367 STATE BANK OF INDIA...

Hello I have got a call & text msg today from naaptol call centre and been told that i owned first prize i.e. Tata Safari in naaptol lucky draw. He asked me to pay service charge or if i wants to exchange the prize into cash then asked me to pay cash.
Here is the text msg coopied plz check-

Badhai Ho Aapne NAAPTOL Se Products liya Tha Jisme Lucky Drawa Me 1st praize TATA SAFARI Ka Winner Bne Hai Call[protected].(Winner...

Hello I got a call today from naaptol call centre No. +91 [protected], and been told that she owned first prize i.e. Tata Safari in naaptol lucky draw. He asked to pay 5000/ as service charge or if I wants to exchange the prize into cash then asked me to pay 5000/ -. Is this true? As per my knowledge naaptol is not providing cash in exchange of prize. That person had called her through out a day so many times.

Kindly reply....

I ordered 50 pcs designer dinner set from naaptol for 1500 rs.
First of all they didn't tell me about 400rs shipping charge extra.
They confirmed my order through phone call but didn't talked to me about any extra shipping charge.
Plus they sent me totally different set of dinner set from shown on tv.
All i want is refund my all the money back i paid to you including shipping charge.
Stop cheating on consumers.br...

I have received the above order in bad /dilapidated condition. I want to return the product. Also please examine how the above product happened to be despatched to me without checking. I would like to send a complaint to the concerned authority for sending me a defective product. I was also charged with a delivery charge inspite of being a diamond member. That may also be examined and the amounted refunded tome...

I ween tata safari 1st prize & amount rs.12.80148- registration service -6550 21.0617 deposit for only details contact me [protected].[protected] (Neaptol msg time7:34 am (My contact numbers [protected] kolkata) neaptol cooling number [protected] deposit information name. Sanjay singh sbi account no.[protected] contact no.[protected].. My amount deposit.2nd call 18200 puppies deposit. 2nd deposit confirm. Why my prize amount. Naaptol fake & busted...

I had bouht 3 ikall mobile phones in naaptol for 2000 rs but the batteries they gave are faulty they loose their charging with in one day without using the mobile not even one time also they are not taking the product back to give refund naaptol is fooling the people by delivering the faulty products and not taking them back also the doscounts and cashback offers are also faulty making consumers fools....

I am regularly receiving fake calls from some one introducing them as naaptol employees from jamshedpur branch of naaptol.
They are offering a car won in draw based on a previous order placed in naaptol & asking for account details & aadhaar no.
They are calling it all from different nos. Almost everyday from last 30 days.
Today he even get vulgar in talks & threatening to share the details, as he already have my home...

Sir my name is anil dengre and i received one call from naaptol company officer name r. K. Mishra. Fraud call is [protected]which calling from offier naaptol company and and say your product received by post in mauranipur u. P. 284204 and message sent by naaptol company (Dear sir/maidam your prize v. P. Letter booking no is. Ro[protected]in. Your lucky no is.5013. Please enquiry the nearest post office & receive the prize v. P. Letter. Ready...

After the complaint i got voucher code of same amount (2999) from naaptol but when i m going to redeem that on 2000rs product it's not working some error massage is showing what the hell they people are fooling customers by giving this voucher code better you people return my money i have lots of issue from naaptol suggest people not to purchase anything from naaptol it's worst product and if you return not proper coordination or valid voucher...

Today morning my father got a call from a person asking him to deposit money in bank 12800 as dd in case if choosing cash as prize or 18500 in rto office in case of choosing tata safari vehicle. And asked my father to send account details and i'd proof to his whatsapp no. And whenever i asked him that i have not get any messages or letter from the company, he immediately send a fake letter to my whatsapp no.
How could people so ridiculous?...