Naaptol Online Shopping Complaints & Reviews

Sir, yesterday my order mobile delivery but mobile display problem so return for the mobile, Order no:34476175, mobile model:vox9100 by Murugan

I want to cancel my order bcz we r out of d city so plzzz cancel my order my order no is [protected]
thank u...!!!

Order no. 34665884

Dear sir
On 25/04/17 at 09:45 am i have received call from +91-[protected] regarding congratulation you are winner of tv show naaptol – you win 1st price tata safari) and amount price is rs. 12, 80, 148/- registration service charge rs. 6500/- on 25/04/2017 deposit only for details contact me [protected], [protected], [protected].

Kindly advise the above caller person is fake or right, i have not trusted with him
Kindly intimate to me as soon as possible
Sukhrani kashyap.
Email. [protected]@gmail.com
Mo. +91-[protected]

Today this product delivered to me but its not a gud enough product jaisa add m show kiya h waisa product nahi h aur laptop ki screen m light bhi nahi h to bacho ko dikhega kaise without light .
That's why i want to return u this product
& refund my money back
Pls rply me fast...

Dear sir,

We purchase the bags which shown to naptol channel last night and looks to be very nice but when we actually received the package it's quality is so much inferior.

Kindly arrange to returned the product and please return the amount as soon as possible we dont want any coupons of naptol.

Kindly confirm

Regards
Jeetendra awasthi
Mo-+91-[protected]

Worst online shopping site. naaptol owners n employees r shameless ppl.. beggars r better then this ppl... #### ugly ppl. thuuuu

I ordered Set of Bedsheets order number 34338735. Now when I received this product it's totally different from what they displayed on TV advertisement. I advise my fellow colleagues that don't ever buy any kind of product from naaptol I request please don't ever buy any product from them because they show something and deliver something else. And when we complain about the product then they don't even return the money in cash. They gives the coupon of that much amount means at last we have to purchase something or the other from them. This is ridiculous.

My father had ordered a product ROYAL CHEF 12 IN 1 SLICE &DICE -BLUE, Item no : 11984 from Naaptol by tel -calling them on 30/03/2017.
The product is of substandard quality and blades are not sharp to cut veggies. Hence we planed to book a complaint but didn't get satisfactory assistance from the customer care also .Though they have booked complaint with Complaint no. 23627952 .Mode of payment was COD. Order No: 33996598 .When he ordered the product while asking for return policy in case he doesn't not like the product, he was understood that he shall be receiving whole amount as refund in case he doesn't get satisfied with the product.
When he called for returning the product and refund they said that's not possible for this product instead he has to buy something else in place of it .No such terms and conditions were mentioned at the time of order as well as were not printed on invoice. Looking forward to collect money for non-standardized product.

I have ordered a combo of vacuum cleaner and 41 pieces toolkit from naaptol.com on 1 march 2017. Order no.32683705. The product i received was completely different from what they displayed on their website. The images were quite fascinating on the website. As it is my first experience with naaptool i called them twice to make sure that the product will be good and useful according to my needs which i explained them on the call. They assured me that the product is good and if not found useful they will replace it. I received the product in time but what i received is completely different from what i have ordered. The vaccum cleaner is not at all worth the money and the tool kit is like used for a hundred times. I called them immediately they told me that we do not make any guarantee of return on phone you are mistaken and if your allegations are true we will hear your recording and will call bake in 48 hrs. I never received a callback and when i call them to ask they say that we call you but you do not recive. It's been more than a month now i am fed up. I gave them 4 numbers to call but the excuse remains same. This is a total fraud company and should not be allowed to operate in india.

Sir/ madam,
mai ne apki yaha se ak product liya tha jo veg cutter tha green color ka. jisme mujhy ye kaha gya tha ki ap apni pic is product ke sath naptol ke no pe send kre. jisme apko ak car milege.

kal mere pas ak no se call ai ki mujhe first prize mila hai jisme apko car mile hai.
par isme 2 option hai 1st is ki agr ap car lena chaty hai to apna adhar card, pan card, voter id, or photo dejey. or agr ap car nahi lena chaty to apna account no ddejey m rupai transfer karta hu.
par in sabke ley apko 30, 000 pay karna hoga to wo apke account se le lunga is ley apna account no btay .
ab mai apse ye shikayat karna chati hu ki kya apki company fraud bhi karti hai. kitne logo ko aise loota hai apne. or agr ye sach nahi hai to ye kon banda tha jisko y pta tha ki mujhy car milne wali hai agr mere pic select hoti hai to. or agr m uski bat p ake apna account no de deti ki apki company bharose layak hai or mere sara cash chala jata to iska kon zimme dar hota. ye no hai jisse mujhy call ai thi.

([protected])

i am
Fouzia Sultana

my contect no.
([protected])

mail id ([protected]@yahoo.com

Please cancel my order no. 34147094. Its a samsung handset z2. Order by mistake. Please its a request to cancel my order as soon as possible. I really dnt like this handset i was little bit confused in z2 and z. I thought it was Samsung z but after confirmation of my order its z2. I know its my mistake but please now cancel my order. And I apologize for my mistake.

From
Darshan lal

Dear Sir/Madam
I have ordered Rajastani Bedsheet on (31/03/2017 Friday) And on
Sunday I called to customer support to cancel my order.They said we are
taking your complaint and cancelling the order. And also i wrote to
[protected]@naaptol.com to cancel my order. But they replied as the product
is shipped already on (1st April 2017). Again i have called to customer
service number. They saying as product is not yet shipped and it was
with vendor. To whom I can believe. Finally i need my order should be
cancelled.
Order No : 33331097

My father brought a body massager order no. 31827086 from #naaptol he used it once and it stopped working properly. The massager stops working if you remove the finger from the power button. When i called their customer service team they transferred the call to their technical team and they informed me that the product works that way only. I asked them to replace this faulty pice it has a six month warranty but they refuse to replace it. The customer service team is very bad and don't know how to talk. I have registered a complaint and the complaint no. 23163310. Will see what is the response from them.

I am getting a fraud call from a unknown person, whose mobile no is [protected]. He said I own a Tata Safari in the lucky draw contest from Naptol. He asking for 12, 100 cash to deposit in his bank account to get the car deliver to my place.

And also he have my all information leak which i am share with naaptol at the time of online order place. how it possible
I want to know you guys are share your customer details to anyone?

Details of him:
Account no: [protected], SBI
ifcs code : SBIN0000227
Mobile no :[protected]

My Name - Nitin Sharma
My mobile No - [protected]...

Hi,

I have made clothes purchase from NAAPTOL. After that I received call from NAPTOL representative that I have won a lottery and there are two option one is car and other is cash of rs 12 lacs.
I opted for car option for which they asked me to deposit money. Falling to their prey i have deposited a total of Rs. 40, 000 to their account and now they are demanding more money. I discussed this with my family and realized that its a fraud call.
Please help me get my money back.
I have details of number i received call from and also account details.

Please contact me for more details at [protected].

Regards,
Sabdarkhan pathan

I ordered a Multi Kadai. Worth Rs. 999. With 399 as delivery l. Total about 1400. Got it 2 days before. That thing is a total crap. 0 built quality. Very bad design. 0 starts and worth nothing. I asked naaptol about refund. They rejected it and said that it will not be refunded because other consumers love it. Does That even make any sense. These people are stupid. Don't buy anything from them. I'm a Journalist and will surely write about this in newspaper. Just you wait and watch. I will write about this whole incidence. And I also have the call recording and will surely write the important lines. Just wait and watch,

Subhash Sharma

Hello, i got a call today from naaptol call centre and been told that i owned first prize i.e. Tata Safari or Rs1350000 in naaptol lucky draw. He asked her to pay service charge first or if i wants to exchange the prize into cash then asked him to pay first 13500/ -on behalf of 1% government tax. Is this true? As per my knowledge naaptol is not providing cash in exchange of prize.

Kindly reply. Was that a true call or fake?. Does Naaptol ask winners to pay anything for the prize?.

Dear sir
I am sachin Jaladi from maharashtra...was watching your colours marathi channel...but that advertisement on marathi channel in hindi...As per act you should use marathi language on marathi channels...
And on your customer care marathi executive not available...you r doing business in maharashtra and you r not hired marathi guy ...

I am demanding these above services in marathi as per maharashtra rajya act..

Waiting for your reply

Regards,
Sachin Jaladi
Marathi bola chalva samiti
Marathi ekikaran samiti
Sadasya..

I ordered "Jessica Dazzling Austrian Diamond Jewellery Collection" containing 6 Designer Necklace Sets. When I received the pieces, I was shocked to see the very low quality of the products. Its absolutely of no worth for the amount paid (Rs. 999 + Rs. 399 - shipping charges). I felt cheated.
No proper colour or proper finish and the stones have already started to wither while opening the parcel.