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Naaptol Online Shopping Complaints & Reviews

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Updated: Jul 4, 2026
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Naaptol Online Shopping reviews & complaints page 43

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G
Gayatri Gawande
from Mumbai, Maharashtra
Apr 28, 2017
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Address: 421201
Website: consumercomplaints.in

I want to cancel my order bcz we r out of d city so plzzz cancel my order my order no is [protected]
thank u...!!!
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    Plu
    from Srinagar, Jammu and Kashmir
    Apr 26, 2017
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    Order no. 34665884
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      S
      Sukhranietw
      from Roorkee, Uttarakhand
      Apr 25, 2017
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      Dear sir
      On 25/04/17 at 09:45 am i have received call from +91-[protected] regarding congratulation you are winner of tv show naaptol – you win 1st price tata safari) and amount price is rs. 12, 80, 148/- registration service charge rs. 6500/- on 25/04/2017 deposit only for details contact me [protected], [protected], [protected].

      Kindly advise the above caller person is fake or right, i have not trusted with him
      Kindly intimate to me as soon as possible
      Sukhrani kashyap.
      Email. [protected]@gmail.com
      Mo. +91-[protected]
      Naaptol Online Shopping customer support has been notified about the posted complaint.
      Apr 25, 2017
      Updated by Sukhranietw
      mobile no. +91-[protected]. this number call me many timse regarding deposit the amount Rs. 6500/-.. its feel very tensed... plz solve this problem as soon as possible..
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        S
        Shivangi Angel
        from Nagpur, Maharashtra
        Apr 24, 2017
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        Address: 110034

        Today this product delivered to me but its not a gud enough product jaisa add m show kiya h waisa product nahi h aur laptop ki screen m light bhi nahi h to bacho ko dikhega kaise without light .
        That's why i want to return u this product
        & refund my money back
        Pls rply me fast...
        send email to all listed below. the founder & cheater of Naaptop is Manu Agarwal & Khan who's email id is also given below. Mitsui Japan has made lot of investment in this un professional & cheater company with or without knowing...

        shinichi.[protected]@naaptol.com
        H.[protected]@mitsui.com
        manu.[protected]@naaptol.com
        yusuf.[protected]@naaptol.com
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          J
          Jeetendra Awasthi
          from Kichha, Uttarakhand
          Apr 22, 2017
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          Address: Mumbai City, Maharashtra, 400607
          Website: www.naaptol.com

          Dear sir,

          We purchase the bags which shown to naptol channel last night and looks to be very nice but when we actually received the package it's quality is so much inferior.

          Kindly arrange to returned the product and please return the amount as soon as possible we dont want any coupons of naptol.

          Kindly confirm

          Regards
          Jeetendra awasthi
          Mo-+91-[protected]
          Naaptol Online Shopping customer support has been notified about the posted complaint.
          send email to all listed below. the founder & cheater of Naaptop is Manu Agarwal & Khan who's email id is also given below. Mitsui Japan has made lot of investment in this un professional & cheater company with or without knowing...

          shinichi.[protected]@naaptol.com
          H.[protected]@mitsui.com
          manu.[protected]@naaptol.com
          yusuf.[protected]@naaptol.com
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            V
            vinod kadel
            from Kanchipuram, Tamil Nadu
            Apr 19, 2017
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            Address: Tirupur, Tamil Nadu, 641601

            Worst online shopping site. naaptol owners n employees r shameless ppl.. beggars r better then this ppl... #### ugly ppl. thuuuu
            Apr 19, 2017
            Updated by vinod kadel
            y dont u earn with dignity...
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              Y
              Yadavravi
              from Gurgaon, Haryana
              Apr 18, 2017
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              Address: New Delhi, Delhi, 110041
              Website: www.consumercomaints.in

              I ordered Set of Bedsheets order number 34338735. Now when I received this product it's totally different from what they displayed on TV advertisement. I advise my fellow colleagues that don't ever buy any kind of product from naaptol I request please don't ever buy any product from them because they show something and deliver something else. And when we complain about the product then they don't even return the money in cash. They gives the coupon of that much amount means at last we have to purchase something or the other from them. This is ridiculous.
              Naaptol Online Shopping customer support has been notified about the posted complaint.
              send email to all listed below. the founder & cheater of Naaptop is Manu Agarwal & Khan who's email id is also given below. Mitsui Japan has made lot of investment in this un professional & cheater company with or without knowing...

              shinichi.[protected]@naaptol.com
              H.[protected]@mitsui.com
              manu.[protected]@naaptol.com
              yusuf.[protected]@naaptol.com
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                S
                Sai Nikita
                from Ranchi, Jharkhand
                Apr 17, 2017
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                Address: 721253

                My father had ordered a product ROYAL CHEF 12 IN 1 SLICE &DICE -BLUE, Item no : 11984 from Naaptol by tel -calling them on 30/03/2017.
                The product is of substandard quality and blades are not sharp to cut veggies. Hence we planed to book a complaint but didn't get satisfactory assistance from the customer care also .Though they have booked complaint with Complaint no. 23627952 .Mode of payment was COD. Order No: 33996598 .When he ordered the product while asking for return policy in case he doesn't not like the product, he was understood that he shall be receiving whole amount as refund in case he doesn't get satisfied with the product.
                When he called for returning the product and refund they said that's not possible for this product instead he has to buy something else in place of it .No such terms and conditions were mentioned at the time of order as well as were not printed on invoice. Looking forward to collect money for non-standardized product.
                Naaptol Online Shopping customer support has been notified about the posted complaint.
                send email to all listed below. the founder & cheater of Naaptop is Manu Agarwal & Khan who's email id is also given below. Mitsui Japan has made lot of investment in this un professional & cheater company with or without knowing...

                shinichi.[protected]@naaptol.com
                H.[protected]@mitsui.com
                manu.[protected]@naaptol.com
                yusuf.[protected]@naaptol.com
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                  R
                  Rahul Singh 7799
                  from Ahmedabad, Gujarat
                  Apr 16, 2017
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                  Address: 380016
                  Website: www.naaptol.com

                  I have ordered a combo of vacuum cleaner and 41 pieces toolkit from naaptol.com on 1 march 2017. Order no.32683705. The product i received was completely different from what they displayed on their website. The images were quite fascinating on the website. As it is my first experience with naaptool i called them twice to make sure that the product will be good and useful according to my needs which i explained them on the call. They assured me that the product is good and if not found useful they will replace it. I received the product in time but what i received is completely different from what i have ordered. The vaccum cleaner is not at all worth the money and the tool kit is like used for a hundred times. I called them immediately they told me that we do not make any guarantee of return on phone you are mistaken and if your allegations are true we will hear your recording and will call bake in 48 hrs. I never received a callback and when i call them to ask they say that we call you but you do not recive. It's been more than a month now i am fed up. I gave them 4 numbers to call but the excuse remains same. This is a total fraud company and should not be allowed to operate in india.
                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                  send email to all listed below. the founder & cheater of Naaptol is Manu Agarwal & Khan who's email id is also given below. Mitsui Japan has made lot of investment in this un professional & cheater company with or without knowing...

                  Naaptol is not Delivering Happiness but Delivering Disasters Daily

                  shinichi.[protected]@naaptol.com
                  H.[protected]@mitsui.com
                  manu.[protected]@naaptol.com
                  yusuf.[protected]@naaptol.com
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                    फौजिया सुल्ताना खान
                    from Lucknow, Uttar Pradesh
                    Apr 14, 2017
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                    Address: 226003

                    Sir/ madam,
                    mai ne apki yaha se ak product liya tha jo veg cutter tha green color ka. jisme mujhy ye kaha gya tha ki ap apni pic is product ke sath naptol ke no pe send kre. jisme apko ak car milege.

                    kal mere pas ak no se call ai ki mujhe first prize mila hai jisme apko car mile hai.
                    par isme 2 option hai 1st is ki agr ap car lena chaty hai to apna adhar card, pan card, voter id, or photo dejey. or agr ap car nahi lena chaty to apna account no ddejey m rupai transfer karta hu.
                    par in sabke ley apko 30, 000 pay karna hoga to wo apke account se le lunga is ley apna account no btay .
                    ab mai apse ye shikayat karna chati hu ki kya apki company fraud bhi karti hai. kitne logo ko aise loota hai apne. or agr ye sach nahi hai to ye kon banda tha jisko y pta tha ki mujhy car milne wali hai agr mere pic select hoti hai to. or agr m uski bat p ake apna account no de deti ki apki company bharose layak hai or mere sara cash chala jata to iska kon zimme dar hota. ye no hai jisse mujhy call ai thi.

                    ([protected])

                    i am
                    Fouzia Sultana

                    my contect no.
                    ([protected])

                    mail id ([protected]@yahoo.com
                    Naaptol Online Shopping customer support has been notified about the posted complaint.
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                      V
                      Vipulnony
                      from Delhi, Delhi
                      Apr 12, 2017
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                      Address: New Delhi, Delhi, 110043

                      Please cancel my order no. 34147094. Its a samsung handset z2. Order by mistake. Please its a request to cancel my order as soon as possible. I really dnt like this handset i was little bit confused in z2 and z. I thought it was Samsung z but after confirmation of my order its z2. I know its my mistake but please now cancel my order. And I apologize for my mistake.

                      From
                      Darshan lal
                      Naaptol Online Shopping customer support has been notified about the posted complaint.
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                        K
                        Kishor Kumar Matam
                        from Mancheral, Telangana
                        Apr 4, 2017
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                        Address: 506164
                        Website: www.naaptol.com

                        Dear Sir/Madam
                        I have ordered Rajastani Bedsheet on (31/03/2017 Friday) And on
                        Sunday I called to customer support to cancel my order.They said we are
                        taking your complaint and cancelling the order. And also i wrote to
                        [protected]@naaptol.com to cancel my order. But they replied as the product
                        is shipped already on (1st April 2017). Again i have called to customer
                        service number. They saying as product is not yet shipped and it was
                        with vendor. To whom I can believe. Finally i need my order should be
                        cancelled.
                        Order No : 33331097
                        Naaptol Online Shopping customer support has been notified about the posted complaint.
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                          S
                          sailesh_nair
                          from Mumbai, Maharashtra
                          Apr 1, 2017
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                          Address: Mumbai City, Maharashtra

                          My father brought a body massager order no. 31827086 from #naaptol he used it once and it stopped working properly. The massager stops working if you remove the finger from the power button. When i called their customer service team they transferred the call to their technical team and they informed me that the product works that way only. I asked them to replace this faulty pice it has a six month warranty but they refuse to replace it. The customer service team is very bad and don't know how to talk. I have registered a complaint and the complaint no. 23163310. Will see what is the response from them.
                          Naaptol Online Shopping customer support has been notified about the posted complaint.
                          Apr 01, 2017
                          Updated by sailesh_nair
                          Order no. 31827086/Complaint no. 23163310.
                          Send email to below
                          shinichi.[protected]@naaptol.com
                          H.[protected]@mitsui.com
                          manu.[protected]@naaptol.com
                          yusuf.[protected]@naaptol.com
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                            N
                            nnitin_sharma20
                            from Delhi, Delhi
                            Mar 29, 2017
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                            Address: Ghaziabad, Uttar Pradesh
                            Website: www.naaptol.com

                            I am getting a fraud call from a unknown person, whose mobile no is [protected]. He said I own a Tata Safari in the lucky draw contest from Naptol. He asking for 12, 100 cash to deposit in his bank account to get the car deliver to my place.

                            And also he have my all information leak which i am share with naaptol at the time of online order place. how it possible
                            I want to know you guys are share your customer details to anyone?

                            Details of him:
                            Account no: [protected], SBI
                            ifcs code : SBIN0000227
                            Mobile no :[protected]

                            My Name - Nitin Sharma
                            My mobile No - [protected]...
                            Naaptol Online Shopping customer support has been notified about the posted complaint.
                            its horrable for me naaptol share my details with some frod. Tomorrw i will logged a compliance in cunsumer cort for naptol and never purchase from naaptol also suggest to all my friends
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                              F
                              ferozpmf
                              from Mumbai, Maharashtra
                              Mar 28, 2017
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                              Address: Thane, Maharashtra, 421306

                              Hi,

                              I have made clothes purchase from NAAPTOL. After that I received call from NAPTOL representative that I have won a lottery and there are two option one is car and other is cash of rs 12 lacs.
                              I opted for car option for which they asked me to deposit money. Falling to their prey i have deposited a total of Rs. 40, 000 to their account and now they are demanding more money. I discussed this with my family and realized that its a fraud call.
                              Please help me get my money back.
                              I have details of number i received call from and also account details.

                              Please contact me for more details at [protected].

                              Regards,
                              Sabdarkhan pathan
                              Naaptol Online Shopping customer support has been notified about the posted complaint.
                              Apr 05, 2017
                              goodviveksoni's response
                              my mobile change faster than fast contract no- [protected]
                              I PURCHASES mobile 4G from advertiment but i am recived 3G phone so i dont like this mobile i am fully sadly so, ,
                              MY ORDER, CHANCE MY MOBILE 3G TO 4G
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                                S
                                Siddhant23
                                from Lucknow, Uttar Pradesh
                                Mar 23, 2017
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                                Address: New Delhi, Delhi
                                Website: Naaptol.com

                                I ordered a Multi Kadai. Worth Rs. 999. With 399 as delivery l. Total about 1400. Got it 2 days before. That thing is a total crap. 0 built quality. Very bad design. 0 starts and worth nothing. I asked naaptol about refund. They rejected it and said that it will not be refunded because other consumers love it. Does That even make any sense. These people are stupid. Don't buy anything from them. I'm a Journalist and will surely write about this in newspaper. Just you wait and watch. I will write about this whole incidence. And I also have the call recording and will surely write the important lines. Just wait and watch,

                                Subhash Sharma
                                Naaptol Online Shopping customer support has been notified about the posted complaint.
                                Mar 23, 2017
                                Updated by Siddhant23
                                My order no. Is 33311581
                                Send email to below
                                shinichi.[protected]@naaptol.com
                                H.[protected]@mitsui.com
                                manu.[protected]@naaptol.com
                                yusuf.[protected]@naaptol.com
                                We have ordered one data wind mobile by online cash on delivery process on 17.03.2017,

                                But the mobile phone not showing necessary accessories, and we have return this mobile to you.

                                kindly advice us.
                                This is a 3rd grade product sold by Naaptol.When contacted they asked me to send the product at my own cost.This product is not even worth Rs100 but sold at Rs 1299, Fake company fake product.
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                                  V
                                  Vivlip
                                  from Noida, Uttar Pradesh
                                  Mar 22, 2017
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                                  Address: 131029

                                  Hello, i got a call today from naaptol call centre and been told that i owned first prize i.e. Tata Safari or Rs1350000 in naaptol lucky draw. He asked her to pay service charge first or if i wants to exchange the prize into cash then asked him to pay first 13500/ -on behalf of 1% government tax. Is this true? As per my knowledge naaptol is not providing cash in exchange of prize.

                                  Kindly reply. Was that a true call or fake?. Does Naaptol ask winners to pay anything for the prize?.
                                  Naaptol Online Shopping customer support has been notified about the posted complaint.
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                                    S
                                    sachin jaladi
                                    from Malegaon, Maharashtra
                                    Mar 21, 2017
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                                    Address: Kolhapur, Maharashtra, 416001

                                    Dear sir
                                    I am sachin Jaladi from maharashtra...was watching your colours marathi channel...but that advertisement on marathi channel in hindi...As per act you should use marathi language on marathi channels...
                                    And on your customer care marathi executive not available...you r doing business in maharashtra and you r not hired marathi guy ...

                                    I am demanding these above services in marathi as per maharashtra rajya act..

                                    Waiting for your reply

                                    Regards,
                                    Sachin Jaladi
                                    Marathi bola chalva samiti
                                    Marathi ekikaran samiti
                                    Sadasya..
                                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                                    Apr 03, 2017
                                    Updated by sachin jaladi
                                    What action taken...kindly update on that
                                    Don't force seone to speak in marathi..
                                    sachin jaladi's [Complaint's author] reply, Apr 3, 2017
                                    you know law???? ...if u r dealing in any state you must use their local language...I am not forcing ...u go any state like tamilnadu...AP...THEY PREFER THEIR LANGUAGE ...WHY SHOULD NOT IN MAHARASHTRA...MARATHI IS OUR STATE LANGUAGE...ITS IN LAW...
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                                      S
                                      S Guru
                                      from Hosanagara, Karnataka
                                      Mar 20, 2017
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                                      Address: 609602
                                      Website: Naaptol.com

                                      I ordered "Jessica Dazzling Austrian Diamond Jewellery Collection" containing 6 Designer Necklace Sets. When I received the pieces, I was shocked to see the very low quality of the products. Its absolutely of no worth for the amount paid (Rs. 999 + Rs. 399 - shipping charges). I felt cheated.
                                      No proper colour or proper finish and the stones have already started to wither while opening the parcel.
                                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                                      Send email to below
                                      shinichi.[protected]@naaptol.com
                                      H.[protected]@mitsui.com
                                      manu.[protected]@naaptol.com
                                      yusuf.[protected]@naaptol.com
                                      Never purchase things from Naaptol.com. the company and the employees cheat people by selling local stuffs at higher prices.Request you guyz never buy products from Naaptol, save your heard earned money for something better not to spend on Naaptol.
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                                        Luckyvalli Kara
                                        from Visakhapatnam, Andhra Pradesh
                                        Mar 18, 2017
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                                        Website: naptol.com

                                        Please cancel my order without knowingly i booked the product moreover i wil be going to another state
                                        so please cancel my order
                                        my order number 33257499
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