Naaptol Online Shopping Complaints & Reviews

My neighbour - old lady, has been getting non stop calls every day saying you have won some car and to deposit some 12000 . Even after we threatened them, called naaptol and told them to check, these guys have the audacity to continue calling.

is there some way to make naaptol accountable for this, as obviously they are involved since they have all the name, address and what you bought last time information.?

saw many complaints to this regard on this site: http://www.contest.net.in/2953.html

Its shameful that such a big company is hiring crooks and /or is involved in the scams.

My father had order bedsheets through mobile no. [protected]. But he received wrong bedsheets design. Wrong bedsheets design supplied. Inspite of continuous contact on toll fee no. No replaced has been made since 1 month past. Whereas he was told that right design bedsheets will be delivered and wrongly design bedsheets will be collected in a time of week.
Complaint no. Is 18568335
Order no is 27570389

I have ordered an all purpose kitchen solution which got delivered on 8 October 2016. We were out of station due to which we could not call the customer care and return it immediately. I called today to return the product. I tried to explain the executive that I want to exchange this product with another and I don't want refund. However, the executive informed that the exchange is applicable within 48 hours which is not mentioned while we order for product, This is completely concealment of terms and conditions. Hence forth we will not order for any product from naaptol

This is completely fraud as i have also received a call from [protected] and also got message showing hp-naptol about winning a tata safari based on my recent purchase from naaptol. I have also been offered the option either to take the vehicle or cost of vehicle in cash. The only formality that i have been asked to do is depositing an amount of inr 6500 in their manager account. The person is repeatedly calling me to confirm deposit of inr 6500.

Anaother thing i have to share that on the message i got, it showed my name also. Here my question is that how can they got my name, that means naptol must share it or unable to secure our privacy.

For this naptol is also equally responsible and they have to bear for any loss. Tomorrow, i plan to visit nearest police station for complaint against the fraud person as well as naptol.

Friends, if you have any idea, kindly write me at [protected]@gmail.com.

Niranjan, inspector of customs

This is my worst experience, when i bought and through my money to those "goth" and illiterate type of ecommerce service provider.
I purchased go goa package on 4 aug, 2016. It deliverd on 9 aug 2016, but all dates which i searching for was full. So i raised the complaint to return my money. Till the date of writing the complaint, this issue not solved...
When ever i was trying to call the customer care, they are not responding properly and denied for the refund. When i asked them to transfer my call to senior supervisor, they disconnect my call.
So, never trust naaptol products, all are junk and worst customer care service ever i have seen in my life.. Recommend never to buy from this fraud e-commerce portal.

Cancel may order no27856120

DEAR SIR/MAM I Attend a phone call to the Naaptol online Shopping Co. executive said to me that you have won a lucky draw with Rs. 1240148. and you have to pay some money to get this amount. I Trust him & agree to pay .
they demand me 6400, 12000, 18000, 30000, 62000, 150000, finally 190000 I paid this amount bu after that they said to me you have to pay 145000 more for complete this process . they send me RTGS Cheque details for maintain the trust. after this i asked them for their office address they send me Add. sector 163 Plot No. H-92 Noida the Add. was fake, I visit the Add.but there is village which name is Mohiyapur .Here is some Working phone No. that they provide me & I talk to them (TOLL FREE NO.[protected], [protected], [protected], [protected], [protected].

They called several times and was telling that you shopped with us and won a TATA safari from our company head office Mumbai . And later we asked for the process then they said that you will have to submit Amount 8200/= in one of SBI account and later you can get TATA safari or either Cash amount as your wish.

My mother denied them but still they were calling and asked us to trust them .
Number Is -[protected]

and there were the person named Imtiyaz Alam, And dhiraj kumar and sudhir sir who was head I think ...

they also gave another number of TATA safari contact person when mom asked [protected].

I bought 14 jewellery set worth rs 1898 but i received a worst product looks like already used and broked. So i returned the product and asked for money but they are compelling me to take the voucher but i want my money back. The persons in customer care are not having basic knowledge that how to speak with the customers. They are making the customers fools. Plz dont use naaptol. Its no 1 cheating company in india but no actions are taken against these fake and fraud companies. Plz anyone take severe action for this. I don't know what to do now...

Dear sir my order please concelling the product there reason is my father not suppoted the buying product and sufficient amount not there perfectly you can understand this requirement thankyou sir

My name is merugu nookaraju I'm jioutx mobile ADDAR date 15/9/2016 to day date 4/10/2016 but no mobail dalvare no I alarde mane play my mobile no :[protected]

One month back i have ordered this tab from their online portal, i have received this item but it was used product, i have also launched a complaint regarding this issue, their back-end team took away that product and still not delivered me the fresh piece, now i'm not interested to take this product, just because their bad customer service behavior, they are not ready to refund my amount and i'm not ready to accept this used tab which costs me around 3400.
So please me and do the needful.

Complaint number[protected]
Contact person - rajni singh.
Order id[protected]

Order is from the name of aayushi kumar
Contact number [protected]

I'm also having call recordings regarding that.

Order no. 27480112, set o[censored]tensils 43 sets, product cost Rs 2398, received on 29 sept. it was defective .. i asked for refund now they are refusing. they are saying that company policy dont allow the refund. we can only give you voucher. this is disastrous because on 28 sept one of there agent said that if you will not satisty with our product we will refund you..what i can do now? can you help me?

Waste online shopping and fraud shopping best cheaters in India. Don't buy goods from naaptol. I purchased bodi pro of cost 2000 rupees but the price in outside is 500 rupees. This is the way waste, feaud, duplicate naaptol is collecting money. Review is[protected]. Don't buy any goods from naaptol. It is pakka 420. Naaptol Frauds are ready to cheat all people. Naaptol is zeeeero. Waste for anything.

We are online book datawind calling tablet through refund voucher order no.26758536 dt. 10.09.2016 but not recd. today . in this regard call to naaptol so they ask deliver to ritu chauhan, rajsthan address but ritu chauhan is not known him so please confirm and given the product help to him. thanks

Dear sir.
Naaptol promised a product worth rs 5999 in 999+ 348 delivery charges. J ewellery
The product is of very cheap quality no proper i formation about the product. Details are missing., polishing material used etc. I have placed the complain at their customer care desk.
Ther are not willing to consider it.
Not providing thd information of which stone is used and the product has no finishing. Here and there sharp edges which can hurt.
Kindlh look into the matter.
Regards.

I had purchased sheffield hot plate. But product was defective from your end on both time.

First time product was short circuited & gives electrical shock during working. After complained, yesterday i have received another product which was totally damaged and defective.

So, please change the damaged product on immediately or otherwise refund the money.

I just want to cancell my order Juicer & Slicer Combo . My order id is 27488698. I will not receive this order as the product is expensive for me. The product ofJuicer & Slicer Combo is not better than other electric juicer. I can get better product if I pay a little more. This product is made up of plastic which should not be too expensive along with the delivery charge.

I have placed order no 27161257 five sets of woolan blanket on 21sept, 2016 and i have received this product today (28 sept, 2016). I found that material quality is very poor like as defective product. I want return this product and refund my cash money the total value of this product include caurier charges is rs 1398/-
I want that somebody from your side collect the product and give the total value of my order as soon as.
My add. Ashok soni, 117 sunar gali, bayana
Teh bayana, dist. Bharatpur, rajasthan
Pincode321401

On 8th september, i ordered a kitchen cooking set under order#26676770 of cash amount rs.1898 including delivery charges. But as soon as i received the product, i found that out of 7 products 5 were having rust and marks like they have been already used. Knife set was totally rusted & packaging was very low quality. As these products were not up-to-mark, i straight gave a call to customer care and inform them to take the product back & return my amount.
The products was returned in 2 days but then they gave me naaptol vouchers & when i informed that i don't want to buy anything from naaptol and refund my amount, they said they cant do anything.
I don't understand if as a consumer i am not satisfied, isn't it their duty to resolve consumer issues rather than being a pain.

Also would like to mention that i received a fraud call from some company which said that they are the company which provides products to naaptol and i have won a mahindra xuv500 but before receiving the gift i need to pay some rs.14000 in a bank account as fuel charges for the gift to arrive my address.
This really proves that the details that we provide to naaptol is not secure & safe.

Naaptol team if you really want to resolve the issue, kindly get my amount refunded.