Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Jul 3, 2024
Complaints 2336
Resolved
1285
Unresolved
1051
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Naaptol Online Shopping reviews & complaints page 54

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saheli Lodh
from Kolkata, West Bengal
Apr 15, 2016
Report
Copy

The company has placed order no:21917971 when i called them to cancel order no:21913324

Address: 713103
Website: naaptol.com

Dear Sir/Madam...
the company has placed order no:21917971 when i called them to cancel order no:21913324
Please cancel the two orders mentioned orders bellow otherwise i'll not accept the products when they are in my door step.

Order No :21913324
order no: 21917971


Please do the needful to cancel my order.


Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rana Dwivedi
from Thiruvananthapuram, Kerala
Apr 10, 2016
Report
Copy

Datawind tab not working

Address: Ernakulam, Kerala
Website: gmail

I have received a datawind tab from naaptol as on 06 apr 2016 but not wkg condition. I have given many complaints to naaptol and datawind no sufficient action taken.My order no.21506874 my tele no [protected].Please take action to replace the new tab....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rinhu
from Gwalior, Madhya Pradesh
Apr 9, 2016
Report
Copy

Cancel my order

Address: Jabalpur, Madhya Pradesh, 482001
Website: www.naptol.com

Dear, sirmadam, Please Canel my order no[protected] on 09 April 2016...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kannan sastha
from Pathanamthitta, Kerala
Apr 14, 2016
Report
Copy

The product was damaged.

Address: Pathanamthitta, Kerala, 689674
Website: www.naaptol.com

Complaint id: 14633465
Order no. 21449211
Datawind calling tablet.
The tablet sim sort is not working, and the product turned power off(Switch off)some time.i already registerd my complient to naaptol.they are saying that technical department contact you soon.after 1 week also they did n't call me.
they are not taking any kind of decison for it......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shinoj Sukumaran
Apr 7, 2016
Report
Copy

Aluminium wallet - NAAPTOL IS FRAUD COMPANY

Address: New Delhi, Delhi

This is a fraud company . They do not have return policy . BEWARE
I ordered a product called Scottish aluminium wallet product order no
Order no: 21470678 seeing their ad on TV
The quality of the product was very cheap and not worth more than Rs 10 .
I asked for return . In the first instance they didn't mention anything about the return policy but they promptly collected the item from my home . Later i got a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil R Patel
from Mumbai, Maharashtra
Apr 3, 2016
Report
Copy

Rott

I purchased roti maker from naaptol seeing their advt on tv .My roti maker has several problems and is not working as shown in advt. I have called them several time & asked them to make the demo. However no one turned out & now today i received a call informing that i am winner of prize in their lucky winner draw & i shall receive some prize from them & i have to pay rs 3000 on receipt of prize against packing, delivery charge. On enquiry...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vcvijaya
from Neyyattinkara, Kerala
Mar 31, 2016
Report
Copy

Swipe slash tab

Address: Pune, Maharashtra
Website: naaptol

After seeing the add in naaptol, i ordered and purchased the tab by paying Rs 5200. the tab is not working on receipt itself . since there was a site to naaptol CEO, and it is shown that he will give response with in 24 hrs . I made complaint to him three times . no response, hence given complaint through the phone .no use . I lost my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Varalakshmi3890
Mar 31, 2016
Report
Copy

20936755

Address: 607106
Website: Ur answer not satisfy customer

I bought that necklace set...I received on 22nd march.I call to the number [protected] and made complaint some pieces are damage...they told if possible that replace that set...but till now i don't get any msgs r calls regarding that...I called that number and made complaint two times.within 48 hrsvwe reeply that man told...till now no response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arshad Owaisy
from Delhi, Delhi
Mar 30, 2016
Report
Copy

Faulty product & no after sales service as committed on TV

Address: 110092
Website: www.naaptol.com

Dear Sir/ Madam
I had purchased American Indigo pack of 3 jeans from website against order no 20884426 in the first week of March 16, the jeans came on time but while trying I realized that one set of jeans was very tight below the knee and looked like ladies churidàar pyjama there fore I called up customer care department and shared my views, I was advised to pack all the 3 jeans and put a small note with concern and call their courier...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
babyd
from Gharaunda, Haryana
Mar 30, 2016
Report
Copy

Every product. Manipol massager, exercise roller

Website: naaptol

Dear sir/ mam,


Everything available on naaptol is very much costly. Like product. Manipol massager . Its giving it for 1499 . But on every site it is available for just 500. This is big scam. They are cheating with cutomers. Another product. Exercise roller they are selling for 1599. On evry site like ebay, paytm its available just for 700. See they are just cheating with all. But cheap tv channels for money showing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dawood shaikh
from Mumbai, Maharashtra
Mar 29, 2016
Report
Copy

Scam

Address: Mumbai City, Maharashtra, 400072
Website: naaptol

I buy a get in shape slimming vest for men. It was broken in 10 days. The under rubber was broken and its got loss also. In few days i also complain to the customer care but i dosn't attend my call. I tolk with her and he was send me a engineer number but the number was also not working. I take a two slim belt and both are got damage. You take a strict action....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
namitabahadur
from Noida, Uttar Pradesh
Mar 26, 2016
Report
Copy

Wrong product delivered

Address: 122017
Website: www.Naaptol.com

I had ordered a electric pest and insect conrtol machine with an offer of buy one and get one free.My order no is 21097729. I had called the customer no and registered a complaint about this on Monday 21st March 2016 and was assured of response within 48 hours but there is no response . I again called on 24th and again there is no response.I had paid Rs 1899/- for the product. I would like to have a refund. as they only keep telling we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal27490
from Delhi, Delhi
Mar 26, 2016
Report
Copy

Mini silai machine

Address: 394101
Website: www.naaptol.com

I've ordered Mini Silaai machine for Rs 1999/- through Naaptol online shopping. From the very first day of delivery it isn't working properly. No. of times I've contacted Naaptol and they clearly said the machine should work fine and there shoouldn't be any fault whereas they've literally delivered defected machine. At least they should send their technician in order to check whether the machine works properly or not. I am clearly not satisfied...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mrs. Sathya
from Mumbai, Maharashtra
Mar 24, 2016
Report
Copy

Wrong information - slim shaper

Hi All,

I purchased slim shaper on same day i called up the customer care that i need refund of my money has the size was not appropriate. None of the customer care executive are responded well when i asked to lodge a complain and refund of money they cut my call... i called them plenty times the response is the same.
One of the worst online shopping. I will never recommend to any one to buy things from Naaptol....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Songit
from Mumbai, Maharashtra
Mar 23, 2016
Report
Copy

New portable automatic car washer

Address: 500014
Website: www.naaptol.com

Received the order no 20126673 on 22nd march, which was placed order on 15th Feb. So first of all very late delivery, second of all when the product was opened everything was fine except for the cartoon which was wear n tear condition, all the parts of it took out in great excitement n finally took out washer bucket heard some noise and looked everywhere carefully n to my horror the switched button was out of place the wires of switch could...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krunal maheshwari
from Vadodara, Gujarat
Mar 21, 2016
Report
Copy

Declaration of price is different on box and on the invoice

Address: New Delhi, Delhi

Hello

i had ordered a body cum fat massager. now the price which i was shown on tv was mrp of 1499rs. when i ordered they charged 399 rs for courier delivery, which is more for courier delivery in vadodara city.

secondly on the invoice i have been provided does not hold the description of mrp and the courier shipping charges seperately.

they round it up to 1898 rs.

please take this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenakshi Dutta
from Gurgaon, Haryana
Mar 18, 2016
Report
Copy

Damaged and poor quality product delivered

Address: 110019
Website: www.naaptol.com

Dear Sir/Madam,

This is to request to you to save children and parents from Naaptol.com forgery regarding children toys and poor quality products.

I bought one toy car"wall climbing car with Remote control Red " by incurring a cost of INR1898 .

First day only we have tried to charged it but unable to make it started.
When I called Naaptol @[protected] some illerate kind of person(Ashok)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogita Thakur
from Mumbai, Maharashtra
Mar 16, 2016
Report
Copy

Electric insect & pest control machine not working

Address: New Delhi, Delhi

I purchased electric & pest control machine through naaptol online shopping for Rs. 2398. It is not working properly
Order no.[protected], Item ID-10542, Invoice No.-047594/A/0149806/[protected]. Date:06/03/2016
TIN/VAT Regn No.-[protected]
Kindly take necessary step regarding this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shyamtenali
from Hyderabad, Telangana
Mar 14, 2016
Report
Copy

Instead of 16gb spycam received 200mb. Product returned. Till now no money no product

Address: Guntur, Andhra Pradesh, 522201
Website: naaptol.com

Sir, i have received defective product... returned the wrong product by dtdc courier on[protected] for replacement instead of 16gb spy pen i received 200mb spy pen their customer care member told me to return the product to replace.. till now i did not get any information about it. no replacement or sent my money back.

as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santhoshin
from Ernakulam, Kerala
Mar 14, 2016
Report
Copy

Late delivery

Address: Ernakulam, Kerala, 682024
Website: naaptol

As per ur sms i want to get the delivery on 3/3/16, still now i have not recd

Is it an ISO 9001 and 10002 certified company .when u r going to deliver.

many times i complaint no use...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy