Naaptol Online Shopping Complaints & Reviews

Order ID[protected] Dtd[protected]
Invoice No. : 839981/AP/0529112/[protected]
Item - Electric Insect & Pest Control Machine ( Alpha Radio )

Complaint
1. Used & Dirty Product Given. Except outer poly packing, all inner packing were loose & teared as if old & rejected product was re - packed
2. Called Customer Care Officer within 10 minutes of receiving the product but he did not responded in the right manner and was not willing to register the complaint.
3. Want to Return the Product Immediately

Respected sir I have ordered 43 pieces stainless steel storage vessels on 3rd February 2016 today I received 23 pieces of storage vessels At the time of booking you offer me 43 pieces of vessels and a gift voucher of Rs .250 at the time of delivery it is not received by this your company cheated me so I am returning the goods to you.And you have to returned the mony and shipping charges immediately after receiving the goods otherwise I will go to consumer court Thanking you Dhilip kumar.kn.

I placed an order on 07/01/2016 vide Order ID 19200556 for the product 'American Indigo Vintage Blue Fashion Denims Pants - Pack of 3 cost of which informed me Rs. 2398 as Cash on Delivery. Shipment details also send me as 'Hyd Post EP with AWB No. CY[protected]IN'. But the products did not reached me till date.

Shari[censored]ddin Laskar
[protected]

We order sewing machine so when we received it for 1st time it was not working then we replaced it and then company have send other sewing machine and even that was working..after that company told that it will not get replace..never do online shopping from this company

I Received old (used) and wrong datawind calling tablet model no. DW-UBT7C+x Android version 4.4.2 Kernel Version Bild number 0P06074BD8362D154IN
ordered datawind calling tab no 19647842 date 26.012016 Received 17.02.2016 by india post

I have ordered a JeoTex 4 SIM TV Mobile from Naaptol on 31st Jan 2016 & the order number is 19806702. They have showed in TV that it has inbuilt social networks like Facebook, youtube, whats app but there is no such in built applications. There is a Java application from where I can access internet even that is not working. Please check the attachment for reference. I have explained the same to the technical department but they have not giving me any response & resolution. They keep on giving me false instruction regarding fix the error. I have requested them to collect the phone and issue me a refund of Rs 3398 but they are not responding. Even the Analog Tv is not working No channels are coming, .

Please help me and issue me a refund from Naaptol.

Awaiting for your response

I Received old (used) and wrong datawind calling tablet model no. DW-UBT7C+x Android version 4.4.2 Kernel Version Bild number 0P06074BD8362D154IN
ordered datawind calling tab no 19647842 date 26.012016 Received 17.02.2016 by india post

I Ordered Configuration following as -: 17.78 cm (7-inch) TFT Capacitive touch screen (800 x 480 pixels), Dual SIM (GSM & GSM) Dual Standby, Google Android OS: Version 4.4.2 kitkat, Processor: Dual Core 1.3GHz, Cortex A7, RAM: 512 MB, Dual Camera: Rear Camera - 2.0 MP & Front Camera - 0.3 MP
Internal memory: 4.0 GB, Expandable memory up to 32GB via Micro SD card WiFi 802.11 b/g/n Audio Player, Video Player, FM Radio G-Sensor
EDGE (850/900/1800/1900 MHz), Supports external 3G Dongle e-Mail, internet surfing, information searching & news reading, Calculator, Calendar, Clock
1 x Micro USB port, 3.5 mm Headphone Jack, Battery Type: Li-ion 3000mAh, 3.7V DC.Battery Backup: 4 hours & Standby time: 3 Days, Size/Dimension: 194 x 109 x 11.9 mm, Weight: 275 g but

Hi,


Order reference no 19592470
Complaint no 13527203
Aramex domestic AWB no [protected]
Shipper Account no 50614601
Shipper reference no A2856A6

I Ordered a mobile phone VOX T20 TV mobile shown on 24/01/2016 and I was received VOX V6666 on 27/01/2016 Then I called Naaptol customer care executive they registered my complaint and they said replace the product
then I was sent the product 29/01/2016 through Aramex domestic courier service but till (20 days) I not received any product / response them

I ordered a set of 2 Jaipuri Razais from naaptol (on call)shopping network. i was delivered torn razais. when the replacement came, it was torn too and of inferior quality. i demanded the company to return my money and take back their product but they are paying no heed to my requests for refund. this is a clear case of fraud. As a customer i am cheated

A Sheffield hot plate was supplied by naaptol vide invoice no. 847468/DL/0082539/[protected] dated 29/01/2016 is faulty. the complaint was registered n. 13433663 to replace/return the item. but the item was not replaced/returned till date. very bad exprience with naaptol. please look into it at the earliest

manish khanna
365, sector-14
hisar

SIR,
As per my previous complaint they gave support for the repairing of the machine. but sir, i think there is some major technical problem in the machine, that's why i cant do anything with that machine, another thing is that the person who came to take back the machine told me to return everything which was delivered to me. so i returned the threads (free gift with the machine). but when i got the machine after repairing they did not delivered me the threads. so please do the necessary at your earliest as the warranty period is running out. and if possible i wamt my cash back in return of the machine

I have purchased from Naaptol - data wind tablet in the month of December, on 12th and i have found that my phone speaker is not at all audible to me and i have even raised a complaint but no response from their side and i have even put message regarding this, and also i am unable to connect to internet even i have purchased a new GSM sim and have fully netcoverage and when i have called them iam getting unnecessary resonse not relating to the internet connectivity problem
plz do help me in this regard

I buy a data pocket surfer 3g phone from naptol in 29 june 2015, invoice number is 847467/d1/0119029/[protected]. Now there is some speaker problem in a phone
I submit the phone in grantroad datawind service centre on 2-1-2015 now its almost 24 days and they said your phone will come
In 15 days i dont understand how much time take for minor problems i am fade up of your service please returm my device
I will take service from local mobile repairing centre plase do me a favour please return my phone...


Naptol yoe are making nice video presentation in tv commercial add but your customer service is good for taking order only but they are always dumb for takind any complaints or problem i am de satisfied from your cistomer service.
I never buy nor tell people to buy any product from naptol is very cheap shoping platform in india.
I only want to tell please send my product as saoon as possible whether is repair or dont repair i dont care...
--

Dear Sir,

I have order Electric Insect & Pest Control Machine through Order No. 19388344 on 16 jan 2016 after that they are giving guaranty to give delivery within 48 hour but today is 22 jan 2016 still i have not received my product. i also contacted them to provide description that why is this product getting much time? i have received an amazing answer from them "sir your product is awaiting delivery and we have no idea where is got stuck" if they don't have idea the who the hell is have idea. please try to resolve this issue

I had registered a complaint Complaint no: 13258233 against Order no: 19406819 wrong product delivery.

Have not got any resolution so far. Very disappointing and sad experience...

Had purchase 112 Pcs Drill Machine & Screwdriver Set Combo from Naaptol for Rs. 2000/- which is totally not worth for it when I open the packet. So on the same day inform the Naptol customer care on this issue for which they transfer the call to Technical team saying it technical issue but actually I simply want to return the product & get back my cash. So spoken to customer care couple of times but no luck and last week when i spoke to the technical team they said me you inform the Naptol representative saying there is no technical problem with the product & I wanted to return it for which they given the case reference ID ie. 13089187 & told next time i can given this reference & can be resolved but when i called yesterday (20-Jan-2016) night around 11.16 pm & spoken to Bhaktha Naik he is from technical team saying there is no procedure for returning the product which was totally dissatisfied me & i was planning to make a sue against Naptol if this doesn't work soon.

I have ordered silk razai set from Naptol online shoping on 27.12.2015, the product recd. totally defactive & very low quality. I have registered complaint on 02.01.2016 to customer care by phone for returning or replace, after that i have called 7-8 times to complaints depatment Mumbai, every time every one answered that within 2 days your product will be collected from courier company & send you a new product. but today on 20.01.2016 no any positive responce from Naptol.
I requested that please try to refund my money.

Hi, I ordered Jaipuri Rasai on Naptol. I recieved it by paying Rs:1898.00. It was cash on delivery. We found that the rasai they have delivered is not of good quality and torn. So, I have asked them to take back the rasai and refund my amount. They are forcing me to take their vouchers and purchase another product. If I call their call center, they first said there is no return policy in naptol and later when I asked them strictly, they took a complaint. Every time, they are asking me to wait for 2 days . But two days got over and no response from them. Please look into the issue and help me get back my money.

Order Number[protected]
Complaint Number[protected]
My phone number - [protected]

I have ordered Electric Insect & pests control machine online Order No : 18530514 on[protected] & I received on[protected]. From the day I received I started using it till date but no use. Its not getting rid of any pests from my home. I don't find its working other than 2 LED lights. I have complained Naaptol and requested for reimbursement several times but they have not responded. Kindly help me

In television add of naaptol 70pc stainless steel kitchen ware 70 pc kitchen ware is highlighted and written but when i ordered it is only 32 pc. Then i call to naptol customer care they told that count container with its lid . This is completely cheating in add they dont tell that it is counted 70 with its lid .