Naaptol Online Shopping Complaints & Reviews

This is regarding the order number 15944823, placed with Naaptol, after seeing their product on the television. I saw the colored roti maker on TV and called on the given number and placed the order on the 31st of July. It was a COD order.
On the call the executive just confirmed the order details and registered the order. No policies- return/refund or any other policies that may apply after purchase were described while registering...

Sir / madam,
I purchased one mobile from naaptol online shopping (Order id :[protected] on 07 aug 2015, payment made by net banking and also i received confirmation mail from naaptol immediately. But 11aug 2015 my order rejected and also given reason by naaptol o[censored]ndelivered location. I call to naaptol customer care and ordered by the way of telephonically, by mistakenly he booked cash on delivered (Order id:[protected] now i received...

I have purchased Mini Silai Machine Order No 16066577. and paid Rs 1999/- with courier charges Rs 400/- on 1.08.2015. This product is found defective and I made complaint as per the No 11002689 .This may be taken return and the fund may be refunded to me...

I had placed an order for Rotimaker last year on Naaptol. Initially they were very good on the call. I received the product but it turned out to be a disaster as I could not prepare any rotis out of it. Now I wanted to return the product and order something else. You wont believe I had to call them 100 times to do so. Moreover every time I had to repeat the same thing as different customer service people used to receive the call. I was fed...

By seen a television Naaptol product promotion show, I did placed an order for a portable tailor machine to Naaptol in the month of May 2015. I got the product on June 2015 and made a payment of Rs. 1999 by cash to Naaptol representative. But Naaptol didn't given me any voucher for that, instead they sent a message stating product delivered to me. But the product what I received was not working. Hence I registered a complaint with Naaptol...

Hi team, I had purchased ( order number :[protected] dress material from naaptol, but i did not like the quality and the product. so i requeted to return the product : complaint no : 10483504 . Please help to return the product and get my money. Thanks Alo mob: [protected]...

I saw the advertisement on the T.V and accordingly booked an order on the 17th of July 2015 via Ph No. [protected] I receive a message that my order No. is 15680170 On 20th July I receive an SMS saying Dear UPENDRA, your order is dispatched & will reach you within next 12-24 hrs. Please pay Rs... Thanks, Team Naaptol The above message was repeated again on 27th July at 1, 57 PM I get another message at 4.17 PM saying thus Dear...

I book a order no 16030120, and receved my order but when i use these instrument these are not working, i call to naaptol cutome care no many time but he says that we got ur complain and he give me complain no .10995904.but there is no action, i request to all consumer that nobody purchase to naaptol any thing this is fraud company, they want to make fool to all human.i call ccare many time and told him to return my money but no action.this...

My order no is 15875151. I got product on 04/08/2015 and i received used mobile phone. mobile box was already open and there was also a seal of naaptol service center which had repaired at vox service center. touch screen working very badly and many scratches there on screen and back side. and all accesories was in torn polithine opend seal. Naaptol is cheated company. i got used defective mobile phone. mobile was already having many pics...

I Have Ordered mobile phone from naaptol VOX DV10 16 gb memory capacity It Was Defective, but after replacement product sent by them is very different from the original one, the product is old model now 4 gb memory capacity. when I asked them Since then a 4 to 5 days have passed no action have been taken against it.I Think They Are Cheating Me . I Went to complaint to higher authorities .But No Use....

I had ordered a Mobile Watch (VOX brand) from Naaptol. I was delivered the watch in 8 to 10 days with Battery case missing . I had complained to customer care, after a long discussion they agreed to send Battery case of some other watch which does not Fit. Nobody has called in for Order cancellation and they are not ready to cancell my order for their fault....

I have booked a Coloured Roti, Khakra & Pizza Maker with Atta Maker + Free Hotpot @2773 on dated 03/07/2015 having order no.15444863 which may supposed to delivery on 15/07/2015 but instead of that they have delivered on 22/07/2015 and that is also without any intimation us the reason of the delaying. Above all they had delivered us the damaged material (Roti Maker having a dent and a breakage in its screw part). when we have complaint (complaint...

Hi Sonia here from Faridabad, I have received goods vide order no 15422466 on 04.07.2015 & Paid 2300 INR on COD . But I have returned the same goods on 05.07.2015 . Till date I have not received my payment back or Voucher for same value to take other items . Looking forward reply & action on same mail from your side to avoid consumer court . My cell No [protected] or [protected]...

I am having to face while dealing with your members of staff and ordering from Naaptol and this is not the first time I have had such experiences with Naaptol. I have ordered for an LED projector on the 28th June and was delivered a faulty product within 3-4 days. Upon having several conversations your customer service adviser "Favoured" us by agreeing to replace the faulty item. After a lot of delay (4 days) pick up of the faulty product...

i purchase swing machine last 2 months before i complaint the next day machine is not working. nobody come today on words. i will complaint every 2 days told your person come our person 24hr to 48 hr but still nobody come and check the machine . pls give me my money and take your machine...

As per your advertisement on TV, I ordered for Luxury Queen 7 Designer Double Bed Sheets with 16 Pillow Covers (8BS12) on 25 Jun 2015 for Rs 2, 999/-. But Items received on 02 Jul 2015 with 01 No extra designer bed sheet but not of that quality and brand whatever we seen in advertisement. Therefore, the above items returned back on 06 Jul 2015, but the above amount not yet refunded despite of repeated telephonic calls made to naaptol. br...

I had placed order on Naaptol 2 sets of 7 pakistani dress with lace of Pakhi brand and they send me varshia brand with full 100% polyster meterial. After wrong merchandise product i asked them to refund my money they don't want to refund the money and they said they will issue the voucher of the placed order amount. I believe thats very good trick to fool customer take the money on showing something and sale some scarp meterial product...

Order Number:15089592 Complaint Number: 10353140 My parents who are senior citizens ordered 6set of Sarees worth Rs. 2898, while ordering they confirmed with the customer care executive what happens if they dont like the product and the CCE said the company would take the product back without any questions and will refund the money. So when the product arrives my Mom checked the sarees and she didnt like it as it was very poor quality...

My name is suman ordered no.15177659, I placed d order roti maker it took around 7days. When we opened the roti maker box we surprised it was low grade plastic handle and full of scratch steel. I returned the product on same date and asked my money back, they denied to return. They gave me the voucher instead of money amt of Rs 2400. Again I placed the order on 2nd July wrist watch amt of Rs 2500+ 100 shipping charges after I went the market...

dear mr/ms we have ordered 6 Sarees, as these sarees material were not good we have returned back the sarees to them. Total purchase cost 4000. Till now we have not yet received the refund amount. please kindly take the complaint seriously....