Naaptol Online Shopping Complaints & Reviews

i have bought Mobile phone from Naptol Phone model is DATA WIND pocket 3G4 for Rs3, 300 on 14.06.2015, i have charged 100% and then i used, but it get down battery with 2-3hours, i keep taking my charger along with me wherever i go, so i made compliant and i given to the DATAWIND phone dealer at chennai, they told that the same mobile will be send to DELHI and after fault rectification the same will be handedover to me after 20 days. i have suffered lot, for time delay kindly do the needful please

i order my slimming vest of size L-XL 34-40 on approx 25-26 may 2015. i received it within 2 days but the size doent suits me then i request it for XXL-XXXL 42-46 size instead of L-XL 34-40. Ecom Express private limited boy take my parsel and give me slip of customer copy it almost 20 days naaptop customer care dont know about my parsel status so plz kindly take some important action so that i can recieve my product as soon as possible MY DETAIL: NAME:CHETAN CHAUHAN ORDER NO.:14789492 CONTACT NO:[protected]

Sir, Kindly arrange to exchange the tericoat 8# Bedspreads and 16# pillow covers with cotton. The above items I purchased on[protected]. Order No[protected] Compliant No[protected] Kindly do needful as soon Regards VISHNU G N MOB-[protected] / [protected]

MY PHONE PROBLEM MY WAS PURCHERS IN NAAPTOL BUT WORKING IN BAD CONDITION PHONE WAS HANGING AND RESTART COMPLATE.. MY PHONE SEND TO NAAPTOL SERVICE POINT BUT IAM NOT RECIVED MY PHONE AT THIS TIME... MY PHONE SEND THE DATE:27-04-15 THIS DATE IAM SEND THE MY PHONE ORDER NO:12892233 MY PHONE NUBER:[protected]

Kawachi-Pack of 3 Day And Night Vision Glasses Product Code:12405706 and order no. is 14848731 I purchased on 30 May and at time of purchasing they said within 7 days the money will be refunded back if product is not upto the mark but now within 7 days we calling them but they are not ready to refund the money and salesperson's all phone numbers are also switched off. NAAPTOL IS FRAUD COMPANY. Please take some action against it. Please shut down this fraud company. I want my money back.

sir I have purchased wall climbing car with remote control vide order no. 14031003 and sku code-8445, but now the car function is not proper. While operating the device through remote, it is not moving forward or revers direction. After checking the car, it was seen that one drive wheel is not working. so please look in this matter and reply back.

I have bought a Mini Silai Machine from Naaptol.com on 02.06.2015.From today I am not able to work at my machine as the the thread is getting stuck whenever I am trying to start my machine. My order no. is 14891762, Client Name - Lakshapati Pramanik. Mobille no. - [protected]

Sir? Maadam, I do hereby inform you that I have returned The Defective Product of Item Order No:14181009 Via Blue Dart )5/05/2015 & I have also send you my account No:[protected], HDFC BANK, to return the amount which I have paid for the same . Till date, I have not yet reacieved the amount & you have also not informed me about .This type of dealings is not expected from such a big Online Shopping Company. Therefore, it is requested to you to return my amount as early as possible . . . Thanking you . SUMITA BASU Mobile Number :[protected]

My order reference no. is 14107961. I want to return my tablet because of several listed reasons: 1. It's battery backup is extremely poor;means there is a need to charge the battery within 45 minutes of every use and now the situation has become so worst that it has stopped even working. 2.The power on/off button seems to be inappropriate, it leads to hanging up of the tablet for hours. 3.I have been continuously calling your customer care no. for several times. They have also registered my complaint no.9634864, but only they do is to keep my call on hold telling that they are transferring my call to the technical department.At last after long awaited hold also no one listens to the complaint. I request you to kindly send some person by your side to take my tablet and REFUND the money as early as possible.

I HAVE BOUGHT A DATAWIND TABLET ON APRIL15, 2015. I CALLED 2-5 TIMES ON THE GIVEN NO. BUT GOT NO REPLY AND THE PHONE WAS ONLY PUT ON THE HOLD SO THAT THE PERSON THAT HAS CALLED GET TIRED AND PUT THE PHONE OFF.I COMPLAINT MANY TIMES BUT THERE ALSO I DONT GET ANY POSITIVE REPLY AND NOW I AM COMPLAINING AGAIN SO THAT I COULD GET MY MONEY REFUNDED AND AFTER THAT IF I DONT GET MY MONEY REFUNDED I WOULD HAVE TO TAKE SOME STRICT ACTIONS.

I have order for Mini Silai Machine vide order No. 14437647. I have received the order within a weeks time. When I opened the product, it was functioning but when I started stitching it does not work. I have immediately called the customer care and they have registered my complaint vide No. 9969000. Now, daily your customer call centre made me call and asked me to hold for some time as they are transferring the call to their technical department but after a long hold, no body comes instead signature tune is going on and then automatically call ends. I have simply asked them to replace the product instead of wasting my time and money on making calls to your customer care but nobody cares for it. Every time some different persons picks up the phone and I have to narrate whole story to them and after that they left me on hold for. Now I fed up and request you once and for all either to replace the product or refund my money otherwise I have no option but to lodge a complaint against your channel for making fool of so may people.

I purchased one Datawind 7C+ on 11th May 2015 and I made complaint on 12th regarding Signal weak and Incoming call voice problem and net-connect not working properly. I registered complaint on this mobile no.0-[protected] but no response. Day by day I am waiting for replacement as LAVA IRIS X1 ATOM. Kindly make replacement immediately. regards Devaraj 0-[protected]

i have ordered a mobile on Naaptol, for whcih they have delivered a wrong product, and now they are not even sending a guy replace it, calling them since more than 15 days to make followup for the exchange of the product... Order no:14454059___ complain number 9934472

I, Keshawanonda Tamuli Ordered M/s Naaptol Online shopping pvt ltd for purchasing Party Wear Collection of 3 Embroidered Designer Saree's (3DS1) on 08 th April 2015 vide my order no. 14021615. On last 08th May 2015, I received a packet from post office by paying Rs. 2998 and opens the packet in front of Post master. But no ordered item found in the packet. So i hereby request you to do the needful as an urgent. My Add : K Tamuli, Ph : [protected]

dear sir, i purchased an aluminium wallet from your esteemed company and it was delivered to me yesterday after opening the parcel i found that one of the piece(wallet)is damaged kindly look into this matter and guide me how can i replace this item, so that i can continue my good relation with this company in future as well Thankig you in anticipation yours truly Dr Dheeraj sharma MOB :[protected] E mail :[protected]@rediffmail.com

Dear sir/ madam I ordered 8 bedsheets set combo n i got jaipuri combo according yo that my order no 14575157 n so i complain for this my complain no 9940777. Yr employee told me that yr courier boy receive it also from Ecomex shipment order is14575157. N i haven't yet got my original courier. Plz as soon as possible deliver it.

I have purchased one product online . My product order no was 14382298. Product quality was very poor and also received in damage condition. I have placed the order no 7th May 2015 and material received on 10th may 2015 and same day i have dispached back to Naaptol . I want the refund my money as earliest as possible .There is no responsible person to handle the customer query . I have sent a mail to 11th december .but no body revert to me for refund . I have very bad experience with Naaptol . I called them so many times but there is complaint raised but of no use.Kindly request to you please...

Dear sir, i had purchased Mini Silai machine through Naaptol vide order no. 11863065 in the month of December 2014 as the Company is advertising it on TV channels on full swing. Since the purchase of machine we are not able to stitch with this machine, as the' threads of Babbin and main thread is not at all locking. I had phoned to Naptol many times and instead of writing the complaint they tired to guide me to do this and that but it brought no solution. Company has no service centre available and the spare parts available. At last now I had asked them for refund vide complaint No. 9881540dated 09/05/2015 but I received call from [protected] that I should send the product for replacement / repair at my own expense and no refund could be made. As I am not satisfied with the quality and service of the product supplied by such a reputed company why should i at own my expense should send the product for repair. It is just harrasmnet by the company, I want the refund only.

I have purchased one product online . My product order no was 12170511. Product quality was very poor and also received in damage condition. I have placed the order no 20th December 2014 and material received on 17th oct 2012 and same day i have dispached back to Naaptol . I want the refund my money as earliest as possible .There is no responsible person to handle the customer query . I have sent a mail to 31st december .but no body revert to me for refund . I have very bad experience with Naaptol . I called them so many times but there is complaint raised but of no use.Kindly request to you please return my money and inform to me . Regards narahari [protected]

Dear sir/Madam, I am very disappointed with the product which has been delivered to me as I ordered a watch with a good quality but didn’t got the same. firstly the product was defected as its dial glass was having cracks and its back panel cover/cap is very loose, overall the product is very cheap and disgusting as comparison of its price I have already lodged a complaint with <[protected]@naaptol.com> and got complaint number: 9823416 for the same but I was given an option that it can only be replaced and no supplementary watch can be given in place of this product so I requested your executive to give me other option other the replacing the same item but he denied and now I am sending you back this item back. I request you to either give me another branded watch of same segment or you keep your product with you and keep the money with you it may help you in you stupid business. And I am going to take further action in this regard. Details of the product : Order ID : 14226479 Product : Exotica Fashions Watch - Black_ExF B 4 EFG-01-B Seller Name : Pearl Electronics Order Date :[protected] Shippment details : ARAMEX NPD with AWB No : [protected] Amount : 998.00