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[Resolved]  Naaptol Online Shopping — cancellation of product

Dear sir/madam,

I have ordered hair dye shampoo on 17/3/2020tuesday and i contacted today on 17/3/2020at 2:36 pm to customer support to cancel my order she accepted my complaint and assured me that it will be cancelled. At present the track record of naaptol is displaying that the order is shipped. Finally i need to cancel my order.
Order number: 66292143
Please do the same
Thanking you
Sreedharan
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Apr 17, 2020
Complaint marked as Resolved 
Mar 17, 2020

Complaint Status

Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2020
Naaptol Online Shopping Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 66292143, the same has already been handed over to courier at 10:35 AM for further dispatch and we will not able to call it back now as the same is in transit.

Hence, we request you to refuse the same when courier attempts the delivery.

We do understand your disappointment, kindly bear with us.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.
@Team Naaptol
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    Naaptol Online Shopping
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    2128
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    Resolved
    1035
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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