[Resolved] Naaptol Online Shopping — life daps repair

Harsh Kamble

from Pune, Maharashtra

Address:

Pune, Maharashtra

Sir i had purchased life daps tab on13/82018 vide order no 50519641 even paid rs 4398 but the tab is not working at all even approached customer care but reply gave me punes phone no when i contacted him he replied that the company is closed please look to my complain my mobile no [protected] i am not at all satisfied with your service please guide me how can i get my tab in working condition 7 month is completed but tab is not repaired your service centre ask me every time part is not come so please send my tab ether send my money
Than i called police and gives your complaint

Was this information helpful?

No (0)

Yes (0)

Mar 18, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no[protected] and as per conversation had today, we are hereby arranging the reverse pickup for replacement.

Kindly follow the below mention steps for free pick-up:

1. Please pack the complete product in travel worthy packaging.

2. Delhivery courier boy will come to pick the product at your door step within 3-4 working days.

3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol