Naaptol Online Shopping — mini silai machine not working

Shaggu Shagufta

from Hyderabad, Telangana

Address:

H no 7-184/54 Medchal, 501401

Actually when i bought mini silai machine totally i spended 2500, 2000for product and 500for delivery it took too much time to get delivery and when i got product it worked but after 6days it's not worked so i call them so many times they just told me procedure of working machine but i previously know by seeing video on youtube but they are just said me that u have not done properly actually i called them max 10times in a day but they just said me that we can't exchanged the product my 2500rs was wasted i totally changed my mood towards such online products but mostly gives me happy by amazon and flipkart even i got some product not working they just replaced that really i was happy about this both amazon and flipkart

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Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,
Apologies for inconvenience !
As per our record product delivered on Thu, 30 Jul 2015.
As per company policy, we only provide service under warranty period.
We would request you to visit local shop for repair.
we appreciate your understanding in this regard.
-Team Naaptol

Jul 29, 2019

Updated by Shaggu Shagufta Will you do provide some people who can repair that I will give money other wise give number

Jul 29, 2019

Updated by Shaggu Shagufta Because I gave that mini silai machine to repair every shop in our locality but no one repaird so please I need someone to repair