[Resolved] Naaptol Online Shopping — not provided invoice bill and return can't be done.

Jesvin Fernandez

from Mumbai, Maharashtra

Address:

1/77, palliparamb,parakkal,mahe, Mahe, Puducherry, 673310

I bought a product from naaptol. They force to order me by repeatedly calling me. So i ordered and it came on 6/8/2019 but the product is not satisfied by me. And there was no attachings like invoice bill outside the packet. So i contacted naaptol and i told my complaint a several time but there was no respone from their side till date. I doesn't need my money back but i think to buy in exchange an other product. But they are repeatedly asking about the incoice bill, but i didn't get that. Only there was my product's name marked outside. The delivery boy came and said it was ours. I am very much worried that i spend almost Rs 2000 on this and i loose it.

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Sep 30, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret the inconvenience caused to you.

With reference to your complaint for order no. 60253485, we would request you to share the product images at [protected]@naaptol.com along with order number detail so that we can take action to further.

Awaiting your earliest revert and be rest assured of a complete resolution from our end.

We deeply value your relationship with Naaptol and are committed to providing you with the highest level of service.

@Team Naaptol