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Naaptol Online Shopping — received scratch card

I have received a letter along with a scratch card saying that naaptol is celebrating its 11th anniversary and providing random coupon cards/scratch cards to its selected customers. On scratching the card, it indicated that i won mahindra xuv500 and was provided with a number to call and send certain documents. Later i was asked to pay 25600/- if i have to claim a car or otherwise 14600/- if i close to encash my price.
"mr. Pasupala thirumala sudhakar congratulations for winning"mahindra xuv500"your documents have been verified successfully by our company. For further details contact mr. Chandhan kumar :mobile - [protected] thanks & regards naaptol"
received scratch card
received scratch card
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Sep 18, 2020

Complaint Status

Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2020
Naaptol Online Shopping Customer Care's response
Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
[protected]@Naaptol
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    Naaptol Online Shopping
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    2128
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    0
    Resolved
    1035
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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